Error in 4U5T-14G421-CGD_1615428721000.TAR.GZ

Hello, I would like to know if you can help me with this error. I’m getting this error after 14 minutes of the installation — Error in 4U5T-14G421-CGD_1615428721000.TAR.GZ
I have a sync 3.0 Build 21204 before the installation
Thanks


SYNC Region: North America & Canada

Navigation Variant: Yes

Old SYNC Version: 3.0

New SYNC Version: 3.0

Do you have a error message, if so what is it?
Error in 4U5T-14G421-CGD_1615428721000.TAR.GZ

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.10.6.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.10.6.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Glide USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
VOICE=5U5T-14G391-CP_1626959995000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAJ_1626961442000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBJ_1626962550000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCJ_1626963400000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.6.0 Stable - reformat  Mode - Sync 3.4.21265 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
5U5T-14G391-CP_1626959995000.TAR.GZ (385.4MB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847.2MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
4U5T-14G422-CAJ_1626961442000.TAR.GZ (1.3GB)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (772.4MB)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (549.6MB)

LOG
[1/11/2022 10:49:31 AM] Selected Region: NA - Release: Sync 3.4.21265 - Map Version: 2.20 (2020) - NA 
[1/11/2022 10:49:31 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[1/11/2022 10:49:31 AM] MY20 Protection: Auto-Detect 
[1/11/2022 10:49:31 AM] Formatting USB drive
[1/11/2022 10:49:31 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[1/11/2022 10:49:44 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[1/11/2022 10:49:44 AM] Downloading: 1u5t-14g386-cb.tar.gz
[1/11/2022 10:49:47 AM] Validating: 1u5t-14g386-cb.tar.gz 
[1/11/2022 10:49:47 AM] Downloaded: 1u5t-14g386-cb.tar.gz 
[1/11/2022 10:49:47 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/11/2022 10:49:47 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/11/2022 10:50:00 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/11/2022 10:50:03 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/11/2022 10:50:03 AM] Checking Existing File: 5U5T-14G391-CP_1626959995000.TAR.GZ 
[1/11/2022 10:50:03 AM] Downloading: 5U5T-14G391-CP_1626959995000.TAR.GZ
[1/11/2022 10:50:12 AM] Validating: 5U5T-14G391-CP_1626959995000.TAR.GZ 
[1/11/2022 10:50:14 AM] Downloaded: 5U5T-14G391-CP_1626959995000.TAR.GZ 
[1/11/2022 10:50:14 AM] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[1/11/2022 10:50:14 AM] Downloading: 5U5T-14G381-EU_1634769242000.TAR.GZ
[1/11/2022 10:50:31 AM] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[1/11/2022 10:50:35 AM] Downloaded: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[1/11/2022 10:50:35 AM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[1/11/2022 10:50:35 AM] Downloading: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[1/11/2022 10:50:50 AM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[1/11/2022 10:50:53 AM] Downloaded: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[1/11/2022 10:50:53 AM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[1/11/2022 10:50:53 AM] Downloading: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[1/11/2022 10:51:16 AM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[1/11/2022 10:51:20 AM] Downloaded: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[1/11/2022 10:51:20 AM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[1/11/2022 10:51:20 AM] Downloading: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[1/11/2022 10:51:46 AM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[1/11/2022 10:51:50 AM] Downloaded: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[1/11/2022 10:51:50 AM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[1/11/2022 10:51:50 AM] Downloading: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[1/11/2022 10:52:15 AM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[1/11/2022 10:52:20 AM] Downloaded: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[1/11/2022 10:52:20 AM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[1/11/2022 10:52:20 AM] Downloading: 4U5T-14G421-CED_1615428554000.TAR.GZ
[1/11/2022 10:52:44 AM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[1/11/2022 10:52:49 AM] Downloaded: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[1/11/2022 10:52:49 AM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[1/11/2022 10:52:49 AM] Downloading: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[1/11/2022 10:53:18 AM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[1/11/2022 10:53:24 AM] Downloaded: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[1/11/2022 10:53:24 AM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[1/11/2022 10:53:24 AM] Downloading: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[1/11/2022 10:53:48 AM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[1/11/2022 10:53:52 AM] Downloaded: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[1/11/2022 10:53:52 AM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[1/11/2022 10:53:52 AM] Downloading: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[1/11/2022 10:54:19 AM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[1/11/2022 10:54:23 AM] Downloaded: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[1/11/2022 10:54:23 AM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[1/11/2022 10:54:23 AM] Downloading: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[1/11/2022 10:54:49 AM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[1/11/2022 10:54:53 AM] Downloaded: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[1/11/2022 10:54:53 AM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[1/11/2022 10:54:53 AM] Downloading: 4U5T-14G424-CD_1616778089000.TAR.GZ
[1/11/2022 10:54:53 AM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[1/11/2022 10:54:53 AM] Downloaded: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[1/11/2022 10:54:53 AM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[1/11/2022 10:54:53 AM] Downloading: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[1/11/2022 10:55:25 AM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[1/11/2022 10:55:31 AM] Downloaded: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[1/11/2022 10:55:31 AM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[1/11/2022 10:55:31 AM] Downloading: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[1/11/2022 10:55:50 AM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[1/11/2022 10:55:53 AM] Downloaded: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[1/11/2022 10:55:53 AM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[1/11/2022 10:55:53 AM] Downloading: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[1/11/2022 10:56:06 AM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[1/11/2022 10:56:09 AM] Downloaded: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[1/11/2022 10:56:09 AM] Preparing USB drive
[1/11/2022 10:56:09 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[1/11/2022 10:56:09 AM] Copying: 1u5t-14g386-cb.tar.gz 
[1/11/2022 10:56:09 AM] Validating: 1u5t-14g386-cb.tar.gz 
[1/11/2022 10:56:09 AM] Copied: 1u5t-14g386-cb.tar.gz 
[1/11/2022 10:56:09 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/11/2022 10:56:09 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/11/2022 10:56:59 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/11/2022 10:57:21 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/11/2022 10:57:21 AM] Checking Existing File: 5U5T-14G391-CP_1626959995000.TAR.GZ 
[1/11/2022 10:57:21 AM] Copying: 5U5T-14G391-CP_1626959995000.TAR.GZ 
[1/11/2022 10:58:00 AM] Validating: 5U5T-14G391-CP_1626959995000.TAR.GZ 
[1/11/2022 10:58:14 AM] Copied: 5U5T-14G391-CP_1626959995000.TAR.GZ 
[1/11/2022 10:58:14 AM] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[1/11/2022 10:58:14 AM] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[1/11/2022 10:59:38 AM] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[1/11/2022 11:00:13 AM] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[1/11/2022 11:00:13 AM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[1/11/2022 11:00:13 AM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[1/11/2022 11:01:18 AM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[1/11/2022 11:01:46 AM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[1/11/2022 11:01:46 AM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[1/11/2022 11:01:46 AM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[1/11/2022 11:03:24 AM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[1/11/2022 11:04:06 AM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[1/11/2022 11:04:06 AM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[1/11/2022 11:04:06 AM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[1/11/2022 11:05:49 AM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[1/11/2022 11:06:32 AM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[1/11/2022 11:06:32 AM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[1/11/2022 11:06:32 AM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[1/11/2022 11:08:18 AM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[1/11/2022 11:08:58 AM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[1/11/2022 11:08:58 AM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[1/11/2022 11:08:58 AM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[1/11/2022 11:10:43 AM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[1/11/2022 11:11:25 AM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[1/11/2022 11:11:25 AM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[1/11/2022 11:11:25 AM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[1/11/2022 11:13:32 AM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[1/11/2022 11:14:25 AM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[1/11/2022 11:14:25 AM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[1/11/2022 11:14:25 AM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[1/11/2022 11:16:06 AM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[1/11/2022 11:16:50 AM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[1/11/2022 11:16:50 AM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[1/11/2022 11:16:50 AM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[1/11/2022 11:18:43 AM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[1/11/2022 11:19:17 AM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[1/11/2022 11:19:17 AM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[1/11/2022 11:19:17 AM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[1/11/2022 11:21:03 AM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[1/11/2022 11:21:36 AM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[1/11/2022 11:21:36 AM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[1/11/2022 11:21:36 AM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[1/11/2022 11:21:36 AM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[1/11/2022 11:21:36 AM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[1/11/2022 11:21:36 AM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[1/11/2022 11:21:36 AM] Copying: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[1/11/2022 11:23:45 AM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[1/11/2022 11:24:27 AM] Copied: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[1/11/2022 11:24:27 AM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[1/11/2022 11:24:27 AM] Copying: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[1/11/2022 11:25:44 AM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[1/11/2022 11:26:02 AM] Copied: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[1/11/2022 11:26:02 AM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[1/11/2022 11:26:02 AM] Copying: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[1/11/2022 11:26:57 AM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[1/11/2022 11:27:04 AM] Copied: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[1/11/2022 11:27:04 AM] Generating reformat.lst
[1/11/2022 11:27:04 AM] Generating autoinstall.lst
[1/11/2022 11:27:04 AM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

The setup looks to be fine. I would try another USB stick and also make sure nothing else is plugged into the vehicle.

Note: ensure you are only installing nav onto the vehicle if you had nav previously on 3.0, otherwise you will run out of space.

Error 15 minutes in means you are installing Nav on a non Nav unit. you run out of space at 8GB which is about 15minutes.

1 Like

I upgraded to a sync 3 and the APIM has the Nav port where I can connect the GPS antenna. My previous sync didn’t have that port. Here is a picture

sync 3 nav

All SYNC 3 have this, this does not mean you have a NAV enabled unit

:{ - so I purchase another sync 3 with Nav, how can I tell the navigation is enable.

Can I do the upgrade without the map?

What is the part number of the unit?

Then look here: SYNC 3 APIM Hardware Database - CyanLabs

You will need a APIM with 32GB storage for NA Maps

Yes ofcourse

Just set up the app for no NAV.

HL3T-14G370-GBD

This is a NON-NAV APIM.

Assembly #
HP5T-14G371-BAG
APIM #
HL3T-14G370-GBD

1 Like

Thank you so much for all your help. Will continue tomorrow.

Is there any update about this?.