Error in upgrading to 3.4.21265

I use cyanlabs sync 3 updater - v2.11.3.0 to upgrade from 3.0.20204 to 3.4.21265. after few minutes i received an error. The unit did not go back to original working state. Always in “please insert USB stick…” every time I put the ignition on.


SYNC Region: Rest Of World

Navigation Variant: No

Install Type: Stock (Original Unit)

Old SYNC Version: 3.0.20204

New SYNC Version: 3.0.20204

Do you have a error message, if so what is it?
Error in 4U5T-14G421-FEJ.tar.gz

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.3.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.3.0
Branch: Stable
Operating System: Microsoft Windows 10 Enterprise (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: ROW
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
Size: 28.9GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
ENH_DAB=1U5T-14G658-AG_1626915602000.TAR.GZ
VOICE=5U5T-14G391-BP_1626959716000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.3.0 Stable - reformat  Mode - Sync 3.4.21265 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (6)
1u5t-14g386-cb.tar.gz (8.5MB)
1U5T-14G658-AG_1626915602000.TAR.GZ (56.8MB)
5U5T-14G391-BP_1626959716000.TAR.GZ (1.4GB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847.2MB)
4U5T-14G421-FEJ.tar.gz (1.2GB)
4U5T-14G424-FEJ.tar.gz (1.7KB)

LOG
[7/24/2022 1:14:31 PM] Selected Region: ROW - Release: Sync 3.4.21265 - Map Version: Non Nav APIM 
[7/24/2022 1:14:31 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[7/24/2022 1:14:31 PM] MY20 Protection: Auto-Detect 
[7/24/2022 1:14:31 PM] Formatting USB drive
[7/24/2022 1:14:31 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[7/24/2022 1:14:40 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/24/2022 1:14:40 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[7/24/2022 1:14:40 PM] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[7/24/2022 1:14:40 PM] Validated: 1U5T-14G658-AG_1626915602000.TAR.GZ (Skipping Download) 
[7/24/2022 1:14:40 PM] Checking Existing File: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:14:40 PM] Downloading: 5U5T-14G391-BP_1626959716000.TAR.GZ
[7/24/2022 1:19:37 PM] Validating: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:19:46 PM] Validate: 5U5T-14G391-BP_1626959716000.TAR.GZ (Failed!, Downloading)
[7/24/2022 1:19:46 PM] Downloading (Attempt #2): 5U5T-14G391-BP_1626959716000.TAR.GZ
[7/24/2022 1:24:00 PM] Validating: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:24:25 PM] Downloaded: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:24:25 PM] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[7/24/2022 1:24:28 PM] Validated: 5U5T-14G381-EU_1634769242000.TAR.GZ (Skipping Download) 
[7/24/2022 1:24:28 PM] Preparing USB drive
[7/24/2022 1:24:28 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/24/2022 1:24:28 PM] Copying: 1u5t-14g386-cb.tar.gz 
[7/24/2022 1:24:29 PM] Validating: 1u5t-14g386-cb.tar.gz 
[7/24/2022 1:24:29 PM] Copied: 1u5t-14g386-cb.tar.gz 
[7/24/2022 1:24:29 PM] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[7/24/2022 1:24:29 PM] Copying: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[7/24/2022 1:24:31 PM] Validating: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[7/24/2022 1:24:31 PM] Copied: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[7/24/2022 1:24:31 PM] Checking Existing File: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:24:31 PM] Copying: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:26:26 PM] Validating: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:26:31 PM] Copied: 5U5T-14G391-BP_1626959716000.TAR.GZ 
[7/24/2022 1:26:31 PM] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[7/24/2022 1:26:31 PM] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[7/24/2022 1:27:56 PM] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[7/24/2022 1:27:58 PM] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ 
[7/24/2022 1:27:58 PM] Checking Existing File: 4U5T-14G421-FEJ.tar.gz 
[7/24/2022 1:27:58 PM] Copying: 4U5T-14G421-FEJ.tar.gz 
[7/24/2022 1:29:26 PM] Validating: 4U5T-14G421-FEJ.tar.gz 
[7/24/2022 1:29:30 PM] Copied: 4U5T-14G421-FEJ.tar.gz 
[7/24/2022 1:29:30 PM] Checking Existing File: 4U5T-14G424-FEJ.tar.gz 
[7/24/2022 1:29:30 PM] Copying: 4U5T-14G424-FEJ.tar.gz 
[7/24/2022 1:29:30 PM] Validating: 4U5T-14G424-FEJ.tar.gz 
[7/24/2022 1:29:30 PM] Copied: 4U5T-14G424-FEJ.tar.gz 
[7/24/2022 1:29:30 PM] Checking Existing File: 4U5T-14G421-FEJ.tar.gz 
[7/24/2022 1:29:34 PM] 4U5T-14G421-FEJ.tar.gz exists and validated successfully, skipping copy 
[7/24/2022 1:29:34 PM] Checking Existing File: 4U5T-14G424-FEJ.tar.gz 
[7/24/2022 1:29:34 PM] 4U5T-14G424-FEJ.tar.gz exists and validated successfully, skipping copy 
[7/24/2022 1:29:34 PM] Checking Existing File: 4U5T-14G421-FEJ.tar.gz 
[7/24/2022 1:29:37 PM] 4U5T-14G421-FEJ.tar.gz exists and validated successfully, skipping copy 
[7/24/2022 1:29:37 PM] Checking Existing File: 4U5T-14G424-FEJ.tar.gz 
[7/24/2022 1:29:37 PM] 4U5T-14G424-FEJ.tar.gz exists and validated successfully, skipping copy 
[7/24/2022 1:29:37 PM] Checking Existing File: 4U5T-14G421-FEJ.tar.gz 
[7/24/2022 1:29:41 PM] 4U5T-14G421-FEJ.tar.gz exists and validated successfully, skipping copy 
[7/24/2022 1:29:41 PM] Checking Existing File: 4U5T-14G424-FEJ.tar.gz 
[7/24/2022 1:29:41 PM] 4U5T-14G424-FEJ.tar.gz exists and validated successfully, skipping copy 
[7/24/2022 1:29:41 PM] Generating reformat.lst
[7/24/2022 1:29:43 PM] Generating autoinstall.lst
[7/24/2022 1:29:43 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!


this is now always shown whenever I turn the ignition on.

Appreciate any help here. Thank you!

Somehow you have said you have non navigation but still installed with maps… not sure how this was possible, recreate the USB ensuring “current version” is set to 3.0.00000 and not selecting MAPS

Infact

REFORMAT.LST

ENH_DAB=1U5T-14G658-AG_1626915602000.TAR.GZ
VOICE=5U5T-14G391-BP_1626959716000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz
MAP=4U5T-14G421-FEJ.tar.gz
MAP_LICENSE=4U5T-14G424-FEJ.tar.gz

Why on earth do you have the map license and map package 4 times

Should I edit the reformat.lst manually and remove the maps? Thank you so much for your help.

Its working now! thanks for the tip! more power to you and your team!

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