Error in when installing new maps and new 3.4 update

carree · 6 July 2023 23:21

Hello

I use the cyanlabs app to make the update for the new maps and new 3.4 update

However at 18:48 minutes in i get this error -

Error in 1U5T-14G421-BEK_1682467790000.TAR.GZ
So I bought another USB and deleted all the files on my computer and freshly did it again and it comes up with the exact same error

Any ideas? or am i just really unlucky and need to try again with new files downloaded and a new usb
log.txt (13.9 KB)

I should note i am using a Kingston 64gb usb so its not no cheap ebay stuff

Thanks guys

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.0.16074

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
Error in 1U5T-14G421-BEK_1682467790000.TAR.GZ

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.10.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.10.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 2.0.16074
Region: EU
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
Size: 57.7GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AC_1682460957000.TAR.GZ
MAP=1U5T-14G421-BAK_1682464992000.TAR.GZ
MAP=1U5T-14G421-BBK_1682466740000.TAR.GZ
MAP=1U5T-14G421-BCK_1682467250000.TAR.GZ
MAP=1U5T-14G421-BDK_1682467734000.TAR.GZ
MAP=1U5T-14G421-BEK_1682467790000.TAR.GZ
MAP=1U5T-14G421-BFK_1682467908000.TAR.GZ
MAP=1U5T-14G421-BGK_1682467948000.TAR.GZ
MAP=1U5T-14G421-BHK_1682468092000.TAR.GZ
MAP=1U5T-14G421-BJK_1682469041000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BM_1683133039000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAK_1682464728000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBK_1682464776000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCK_1682464838000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDK_1682464885000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.10.0 Stable - reformat  Mode - Sync 3.4.23088 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (19)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1.5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AC_1682460957000.TAR.GZ (869.8MB)
1U5T-14G421-BAK_1682464992000.TAR.GZ (2.3GB)
1U5T-14G421-BBK_1682466740000.TAR.GZ (541.8MB)
1U5T-14G421-BCK_1682467250000.TAR.GZ (1.7GB)
1U5T-14G421-BDK_1682467734000.TAR.GZ (1.1GB)
1U5T-14G421-BEK_1682467790000.TAR.GZ (1.7GB)
1U5T-14G421-BFK_1682467908000.TAR.GZ (2.5GB)
1U5T-14G421-BGK_1682467948000.TAR.GZ (2GB)
1U5T-14G421-BHK_1682468092000.TAR.GZ (2.7GB)
1U5T-14G421-BJK_1682469041000.TAR.GZ (25.6MB)
1U5T-14G424-BM_1683133039000.TAR.GZ (1.7KB)
4U5T-14G422-BAK_1682464728000.TAR.GZ (2.3GB)
4U5T-14G422-BBK_1682464776000.TAR.GZ (2.2GB)
4U5T-14G422-BCK_1682464838000.TAR.GZ (1.7GB)
4U5T-14G422-BDK_1682464885000.TAR.GZ (2GB)

LOG
[04/07/2023 20:56:57] Selected Region: EU - Release: Sync 3.4.23088 - Map Version: F12 (2022) - EU (05 2022) (Updated Voice) 
[04/07/2023 20:56:57] Install Mode: Auto-Detect (reformat) Forced: False 
[04/07/2023 20:56:57] MY20 Protection: Auto-Detect 
[04/07/2023 20:56:57] Formatting USB drive
[04/07/2023 20:56:57] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[04/07/2023 20:57:04] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[04/07/2023 20:57:04] Downloading: 1u5t-14g386-cb.tar.gz
[04/07/2023 20:57:06] Validating: 1u5t-14g386-cb.tar.gz 
[04/07/2023 20:57:06] Downloaded: 1u5t-14g386-cb.tar.gz 
[04/07/2023 20:57:06] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[04/07/2023 20:57:06] Downloading: 5U5T-14G391-AT_1660763323000.TAR.GZ
[04/07/2023 20:57:57] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[04/07/2023 20:58:00] Downloaded: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[04/07/2023 20:58:00] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[04/07/2023 20:58:00] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[04/07/2023 20:58:21] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[04/07/2023 20:58:22] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[04/07/2023 20:58:22] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[04/07/2023 20:58:22] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[04/07/2023 20:58:24] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[04/07/2023 20:58:24] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[04/07/2023 20:58:24] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[04/07/2023 20:58:24] Downloading: NU5T-14G381-AC_1682460957000.TAR.GZ
[04/07/2023 20:58:51] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[04/07/2023 20:58:53] Downloaded: NU5T-14G381-AC_1682460957000.TAR.GZ 
[04/07/2023 20:58:53] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[04/07/2023 20:58:53] Downloading: 1U5T-14G421-BAK_1682464992000.TAR.GZ
[04/07/2023 21:00:00] Validating: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[04/07/2023 21:00:05] Downloaded: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[04/07/2023 21:00:05] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[04/07/2023 21:00:05] Downloading: 1U5T-14G421-BBK_1682466740000.TAR.GZ
[04/07/2023 21:00:21] Validating: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[04/07/2023 21:00:23] Downloaded: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[04/07/2023 21:00:23] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[04/07/2023 21:00:23] Downloading: 1U5T-14G421-BCK_1682467250000.TAR.GZ
[04/07/2023 21:01:16] Validating: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[04/07/2023 21:01:20] Downloaded: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[04/07/2023 21:01:20] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[04/07/2023 21:01:20] Downloading: 1U5T-14G421-BDK_1682467734000.TAR.GZ
[04/07/2023 21:01:51] Validating: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[04/07/2023 21:01:53] Downloaded: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[04/07/2023 21:01:53] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[04/07/2023 21:01:53] Downloading: 1U5T-14G421-BEK_1682467790000.TAR.GZ
[04/07/2023 21:02:42] Validating: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[04/07/2023 21:02:46] Downloaded: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[04/07/2023 21:02:46] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[04/07/2023 21:02:46] Downloading: 1U5T-14G421-BFK_1682467908000.TAR.GZ
[04/07/2023 21:04:03] Validating: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[04/07/2023 21:04:09] Downloaded: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[04/07/2023 21:04:09] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[04/07/2023 21:04:09] Downloading: 1U5T-14G421-BGK_1682467948000.TAR.GZ
[04/07/2023 21:05:14] Validating: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[04/07/2023 21:05:18] Downloaded: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[04/07/2023 21:05:18] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[04/07/2023 21:05:18] Downloading: 1U5T-14G421-BHK_1682468092000.TAR.GZ
[04/07/2023 21:06:33] Validating: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[04/07/2023 21:06:39] Downloaded: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[04/07/2023 21:06:39] Checking Existing File: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[04/07/2023 21:06:39] Downloading: 1U5T-14G421-BJK_1682469041000.TAR.GZ
[04/07/2023 21:06:39] Validating: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[04/07/2023 21:06:40] Downloaded: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[04/07/2023 21:06:40] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[04/07/2023 21:06:40] Downloading: 1U5T-14G424-BM_1683133039000.TAR.GZ
[04/07/2023 21:06:40] Validating: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[04/07/2023 21:06:40] Downloaded: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[04/07/2023 21:06:40] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[04/07/2023 21:06:40] Downloading: 4U5T-14G422-BAK_1682464728000.TAR.GZ
[04/07/2023 21:07:41] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[04/07/2023 21:07:46] Downloaded: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[04/07/2023 21:07:46] Checking Existing File: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[04/07/2023 21:07:46] Downloading: 4U5T-14G422-BBK_1682464776000.TAR.GZ
[04/07/2023 21:08:44] Validating: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[04/07/2023 21:08:49] Downloaded: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[04/07/2023 21:08:49] Checking Existing File: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[04/07/2023 21:08:49] Downloading: 4U5T-14G422-BCK_1682464838000.TAR.GZ
[04/07/2023 21:09:32] Validating: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[04/07/2023 21:09:37] Downloaded: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[04/07/2023 21:09:37] Checking Existing File: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[04/07/2023 21:09:37] Downloading: 4U5T-14G422-BDK_1682464885000.TAR.GZ
[04/07/2023 21:10:25] Validating: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[04/07/2023 21:10:30] Downloaded: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[04/07/2023 21:10:30] Preparing USB drive
[04/07/2023 21:10:30] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[04/07/2023 21:10:30] Copying: 1u5t-14g386-cb.tar.gz 
[04/07/2023 21:10:30] Validating: 1u5t-14g386-cb.tar.gz 
[04/07/2023 21:10:30] Copied: 1u5t-14g386-cb.tar.gz 
[04/07/2023 21:10:30] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[04/07/2023 21:10:30] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[04/07/2023 21:12:40] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[04/07/2023 21:13:01] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[04/07/2023 21:13:01] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[04/07/2023 21:13:01] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[04/07/2023 21:14:01] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[04/07/2023 21:14:09] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[04/07/2023 21:14:09] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[04/07/2023 21:14:09] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[04/07/2023 21:14:15] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[04/07/2023 21:14:16] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[04/07/2023 21:14:16] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[04/07/2023 21:14:16] Copying: NU5T-14G381-AC_1682460957000.TAR.GZ 
[04/07/2023 21:15:32] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[04/07/2023 21:15:43] Copied: NU5T-14G381-AC_1682460957000.TAR.GZ 
[04/07/2023 21:15:43] Checking Existing File: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[04/07/2023 21:15:43] Copying: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[04/07/2023 21:19:17] Validating: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[04/07/2023 21:19:48] Copied: 1U5T-14G421-BAK_1682464992000.TAR.GZ 
[04/07/2023 21:19:48] Checking Existing File: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[04/07/2023 21:19:48] Copying: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[04/07/2023 21:20:37] Validating: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[04/07/2023 21:20:44] Copied: 1U5T-14G421-BBK_1682466740000.TAR.GZ 
[04/07/2023 21:20:44] Checking Existing File: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[04/07/2023 21:20:44] Copying: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[04/07/2023 21:23:20] Validating: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[04/07/2023 21:23:43] Copied: 1U5T-14G421-BCK_1682467250000.TAR.GZ 
[04/07/2023 21:23:43] Checking Existing File: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[04/07/2023 21:23:43] Copying: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[04/07/2023 21:25:22] Validating: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[04/07/2023 21:25:37] Copied: 1U5T-14G421-BDK_1682467734000.TAR.GZ 
[04/07/2023 21:25:37] Checking Existing File: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[04/07/2023 21:25:37] Copying: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[04/07/2023 21:28:11] Validating: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[04/07/2023 21:28:33] Copied: 1U5T-14G421-BEK_1682467790000.TAR.GZ 
[04/07/2023 21:28:33] Checking Existing File: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[04/07/2023 21:28:33] Copying: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[04/07/2023 21:32:22] Validating: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[04/07/2023 21:32:56] Copied: 1U5T-14G421-BFK_1682467908000.TAR.GZ 
[04/07/2023 21:32:56] Checking Existing File: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[04/07/2023 21:32:56] Copying: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[04/07/2023 21:36:03] Validating: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[04/07/2023 21:36:30] Copied: 1U5T-14G421-BGK_1682467948000.TAR.GZ 
[04/07/2023 21:36:30] Checking Existing File: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[04/07/2023 21:36:30] Copying: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[04/07/2023 21:40:35] Validating: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[04/07/2023 21:41:12] Copied: 1U5T-14G421-BHK_1682468092000.TAR.GZ 
[04/07/2023 21:41:12] Checking Existing File: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[04/07/2023 21:41:12] Copying: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[04/07/2023 21:41:13] Validating: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[04/07/2023 21:41:14] Copied: 1U5T-14G421-BJK_1682469041000.TAR.GZ 
[04/07/2023 21:41:14] Checking Existing File: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[04/07/2023 21:41:14] Copying: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[04/07/2023 21:41:14] Validating: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[04/07/2023 21:41:14] Copied: 1U5T-14G424-BM_1683133039000.TAR.GZ 
[04/07/2023 21:41:14] Checking Existing File: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[04/07/2023 21:41:14] Copying: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[04/07/2023 21:44:48] Validating: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[04/07/2023 21:45:20] Copied: 4U5T-14G422-BAK_1682464728000.TAR.GZ 
[04/07/2023 21:45:20] Checking Existing File: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[04/07/2023 21:45:20] Copying: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[04/07/2023 21:48:45] Validating: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[04/07/2023 21:49:15] Copied: 4U5T-14G422-BBK_1682464776000.TAR.GZ 
[04/07/2023 21:49:15] Checking Existing File: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[04/07/2023 21:49:15] Copying: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[04/07/2023 21:51:48] Validating: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[04/07/2023 21:52:11] Copied: 4U5T-14G422-BCK_1682464838000.TAR.GZ 
[04/07/2023 21:52:11] Checking Existing File: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[04/07/2023 21:52:11] Copying: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[04/07/2023 21:55:19] Validating: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[04/07/2023 21:55:47] Copied: 4U5T-14G422-BDK_1682464885000.TAR.GZ 
[04/07/2023 21:55:47] Generating reformat.lst
[04/07/2023 21:55:47] Generating autoinstall.lst
[04/07/2023 21:55:47] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 6 July 2023 23:33

Hello.

Nothing stands out from the logs, maybe you are trying to fit more packages that the unit can handle.
Is the car imported?, are you the first owner?, are you 100% sure the unit has nav?.

carree · 6 July 2023 23:36

Hey

I am not the original owner so im not sure the car has been imported

Yes i am sure it has navigation

Please see attached picture of error message

SaNdMaN · 6 July 2023 23:45

Okey, lets do this: recreate the USB but WITHOUT NAV.
That should complete and make the unit operational again, without nav installed of course.
Once the unit is operational, create and run an interrogator log against it to see what we are dealing with.

carree · 6 July 2023 23:57

Okay, thank you for your help, I’ll get it done tomorrow !

CyanLabs · 7 July 2023 22:23

Why are you sure, you can fit cutdown maps on non nav units

system · 6 August 2023 22:24

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