Error installing maps package

[aurelien.C60]

Hi there
I introduce myself Aurelien Francais (from France)

I bought a 2018 Ford F150 from Canada

original it is in sync 3 version 3.0 revision 20204

I wanted to upgrade it to 3.4 2.11.4.0

I changed the country codes thanks to forscan

I created a usb key (removed europe maps to lighten the download)

it started, but it got stuck for 2 hours on downloading the maps my engine cut out

now I have this red screen with the message error installing maps package

can you help me ?

---

SYNC Region: North America & Canada

Navigation Variant: Yes

Install Type: Stock (Original Unit)

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.22200

Do you have a error message, if so what is it?
error installing maps package

Update Method: CyanLabs Manual Method

Syn3 Updater Version:

Syn3 Updater Documentation Read:

Syn3 Updater Log File

[aurelien.C60]

[CyanLabs (Scott)]

Post the log file in the next 24 hours or this thread will be locked.

For others reading this, no log file = thread locked!

You show syn3updater but claim you used the manual method, if syn3updater was used post the log file!

[CyanLabs (Scott)]

Your screenshots are showing a mess of files, you have a interrogator autoinstall not a reformat autoinstall

[aurelien.C60]

Hello,
can you specify the inconsistencies, I am new in programming

where is my mistake?

[CyanLabs (Scott)]

Post your log file…

[aurelien.C60]

I’ve done so many tries that I’m not sure this is the right journal

CYANLABS - SYN3 UPDATER - V2.11.4.0
Branch: Stable
Operating System: Microsoft Windows 11 Famille (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22200
Region: EU
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: USB DISK 2.0 USB Device
Size:
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.4.0 Stable - Autoinstall Mode - Gracenotes Removal

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Options = AutoInstall

FILES (12)
1u5t-14g386-cb.tar.gz (8,5MB)
NU5T-14G381-AA_1660780450000.TAR.GZ (869,8MB)
1U5T-14G421-BBJ_1644008981000.TAR.GZ (478,9MB)
1U5T-14G421-BEJ_1644010041000.TAR.GZ (1,6GB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
4U5T-14G422-BAG_1644245686000.TAR.GZ (1,3GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
GB5T-14G386-AA_56065.tar.gz (43,1KB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1U5T-14G421-BAJ_1644010894000.TAR.GZ (2,3GB)

LOG
[25/09/2022 18:27:07] Selected Region: - Release: Gracenotes Removal - Map Version:
[25/09/2022 18:27:07] Install Mode: Auto-Detect (autoinstall) Forced: False
[25/09/2022 18:27:07] MY20 Protection: Auto-Detect
[25/09/2022 18:27:07] Formatting USB drive
[25/09/2022 18:27:07] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[25/09/2022 18:27:14] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[25/09/2022 18:27:14] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[25/09/2022 18:27:14] Preparing USB drive
[25/09/2022 18:27:14] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[25/09/2022 18:27:14] GB5T-14G386-SC_85041.tar.gz exists and validated successfully, skipping copy
[25/09/2022 18:27:14] Generating Autoinstall.lst
[25/09/2022 18:27:15] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

[CyanLabs (Scott)]

That’s a gracenote removal

[aurelien.C60]

yes
then how to reinstall the whole thing?

I created a usb key with the views 2nd post

it works for a while but at one point it blocks with the mention “error installing maps package”

I made a mistake somewhere but I don’t know where the error is.

[CyanLabs (Scott)]

You can not fit EU maps on NA you need cut down maps

Edit: honestly I have no idea what you’ve done or what your trying to do.

[aurelien.C60]

I tried to upgrade my sync3 3.0 rev 20204 with US navigation
in 3.4 navigation EU

I created a USB formatting key with all the EU cards (nonsense)

formatting started, but stopped due to lack of space.

I deleted maps on the key but I have an error on the car screen “error installing maps package”

when I turn on the screen I have this image

how should i install the whole thing?

[CyanLabs (Scott)]

Specify the correct version in the app configuration, select the correct package, write the USB.

if you don’t specify the correct version it won’t make a REFORMAT usb and then you will be stuck again!

syn3updater documentation

[bill32399]

Reading the material here before you do this would help also. I see that was left blank on the original post so if I had to guess this step was skipped. That also explains why there are so many questions.

[F150Chief]

There is a tutorial that covers this using the cut down maps…

Tutorial: Current EU Maps Installation on US Imported Vehicles - Ford / Guides - CyanLabs Official Community

[aurelien.C60]

Thank you all for your responses
in fact I put the map license as a map, that’s what made my error

everything is back to normal, I discovered 3.4 (there is not much visual improvement)
on the other hand my bluetooth with my phone works really better (there is no longer this reasoning)

thank you to the community for sharing your knowledge