Hi it’s a Kingston brand so it is a known brand pal . I will endeavour to try again tomorrow an hopefully it will be ok . Thanks for your reply tho I appreciate it .
Are you sure it’s a kingston and not a counterfeit?
Does Windows detect it as kingston?.
From the log you sent before, this is shown:
But don’t worry, whatever is that’s going on, the unit is 99% recoverable.
Still stuck on red screen with error update packages not found . Bought new Kingston usb drive and it’s still same .
Hold a moment looks like we have lift off it’s started . Will update once or if it goes well fingers crossed .
Yes guys it’s worked . All done thanks for all the reply’s an pointers appreciate it .
Great.
So, what happened?
What changed that now it worked?
User error… 
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Hello everbody!
And first of all a BIG Thx for the very nice UpdaterTool!!
I have a similar Problem and a question. My current Version is 3.4.20351 F9 and i would like to update to 3.4.21020 F10. the installmode (Autodetect) is: Downgrade
Why is it a Downgrade? Is that correct?
regards,
Uwe
Hello Uwe
try another usb stick , yes it is correct a downgrade .
the reason why is described in the forum and Explanation how to upgrade.
A warning don’t use it on a new model Ford with MY20
regards Richard
where can i find this explanation? you have a link maybe?
thx 
Wife had left her usb in the one under arm rest . Once I took that out everything worked as it should from the off . So yeah it was user error. Thanks pal
We live an learn . I’ve always used cyan labs for my updates etc so I knew I was doing it correctly.
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