Error while upgrading from 3.0 to 3.4

Ford SYNC 3 Support Ford Update Support
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1

I’ve tried multiple 3.4 versions several times, but it gets stuck after 8 minutes, showing an orange screen with an error. I’ve attached a screenshot for reference. Let me know if you know how to resolve this or how I can revert to version 3.0. Every time I start the ignition, it shows a screen with the message “Insert USB for upgrade.”

Note: I have also tried without maps, but the error persists. Thanks!

SYNC Region: ROW

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Error in 5U5T-14G391-BS_1660772122000. TAR.GZ:

Update Method: Official Ford

2

Update method is through Sync 3 updater app version - 2.13.1.0

3

log file!!!

4

CYANLABS - SYN3 UPDATER - V2.13.1.0
Branch: Stable
Operating System: Microsoft Windows 11 Home Single Language (2009)

PREVIOUS CONFIGURATION
Version: 3.0.23219
Region: ROW
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Blade USB Device
Size: 14.6GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-BS_1660772122000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.1.0 Stable - reformat Mode - Sync 3.4.23188 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (5)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-BS_1660772122000.TAR.GZ (1.4GB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[21-02-2025 20:15:15] Selected Region: ROW - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[21-02-2025 20:15:15] Install Mode: Auto-Detect (reformat) Forced: False
[21-02-2025 20:15:15] MY20 Protection: Auto-Detect
[21-02-2025 20:15:15] Formatting USB drive
[21-02-2025 20:15:15] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[21-02-2025 20:15:25] Checking Existing File: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:15:25] Downloading: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:15:35] Validating: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:15:35] Downloaded: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:15:35] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:15:35] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:15:36] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:15:36] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:15:36] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:15:36] Downloading: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:21:38] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:21:43] Downloaded: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:21:43] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:21:43] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:22:04] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:22:04] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:22:04] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:22:04] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:26:31] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:26:34] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:26:34] Preparing USB drive
[21-02-2025 20:26:34] Checking Existing File: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:26:34] Copying: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:26:36] Validating: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:26:36] Copied: 1u5t-14g386-cb.tar.gz
[21-02-2025 20:26:36] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:26:36] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:26:36] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:26:36] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[21-02-2025 20:26:36] Checking Existing File: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:26:36] Copying: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:32:37] Validating: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:33:12] Copied: 5U5T-14G391-BS_1660772122000.TAR.GZ
[21-02-2025 20:33:12] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:33:12] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:33:25] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:33:26] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[21-02-2025 20:33:26] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:33:26] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:36:44] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:37:05] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[21-02-2025 20:37:05] Generating reformat.lst
[21-02-2025 20:37:05] Generating autoinstall.lst
[21-02-2025 20:37:05] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

5

Recreate the USB but without this package selected and try again.

6

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