Error while upgrading

Tengo ford escape 2017 SE tenia instalada la version 3.0.20204, trate instalar la version 3.4 desde Cyanlabs el proceso de preparacion del usb lo hace todo sin errores, pero al instalarlo en el auto siempre me da error en extracting maps, 10 minutos de la instalacion
el error es ¨ Error in 4U5T-14G421-FAH_1598637879000.TAR.GZ:
Por favor si me pueden ayudar a corregir este error o revertir lo que hice y volver a 3.0 que tenia antes
Vivo en Honduras Centro America
I have ford escape 2017 SE had installed version 3.0.20204, try to install version 3.4 from Cyanlabs the usb preparation process does everything without errors, but when installing it in the car I always get error in extracting maps, 10 minutes from the installation
the error is ̈ Error in 4U5T-14G421-FAH_1598637879000.TAR. GZ:
Please if you can help me fix this error or revert what I did and go back to 3.0 I had before
I live in Honduras Central America

I’ve moved your thread since you posted it in the wrong section. In fact, you should had used the new sync3 issue button.

From what you are saying this seems to be a situation where you are trying to install NAV maps on a NON-NAV APIM.

Does your car have native navigation?
Post the log file for the USB creation.

envie un log pero al momento de ir al vehiculo me dio erro que no habian archivos, lo estoy haciendo nuevamente tengo mucho desoreden poruqe e hecho muchas actualizaciones
estoy haciendo una nueva y la envio
disculpa tanta molestia estoy muy agradecido por tu ayuda

I sent a log but at the time of going to the vehicle I missed that there were no files, I am doing it again I have a lot of desoreden poruqe and made many updates
I’m making a new one and I send it
sorry so much hassle I am very grateful for your help

You didn’t answer a very important question: does the car have NAV?

CYANLABS - SYN3 UPDATER - V2.10.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home Single Language (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: ROW
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
APPS=4U5T-14G381-AN_1552583626000.TAR.GZ
ENH_DAB=1U5T-14G658-AD_1544799507000.TAR.GZ
VOICE=4U5T-14G391-BJ_1552513817000.TAR.GZ
GRACENOTES=4U5T-14G423-BA_123695.tar.gz


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.8.0 Stable - reformat  Mode - Sync 3.3.19052 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (5)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
1U5T-14G658-AD_1544799507000.TAR.GZ (61.8MB)
4U5T-14G391-BJ_1552513817000.TAR.GZ (1.4GB)
4U5T-14G423-BA_123695.tar.gz (743.4MB)

LOG
[18/3/2022 12:59:55] Selected Region: ROW - Release: Sync 3.3.19052 - Map Version: APIM sin Navegación 
[18/3/2022 12:59:55] Install Mode: Auto-Detect (reformat) Forced: False 
[18/3/2022 12:59:55] MY20 Protection: Auto-Detect 
[18/3/2022 12:59:55] Formatting USB drive
[18/3/2022 12:59:55] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[18/3/2022 13:00:05] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[18/3/2022 13:00:05] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[18/3/2022 13:00:05] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[18/3/2022 13:00:05] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[18/3/2022 13:02:12] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[18/3/2022 13:02:16] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[18/3/2022 13:02:16] Checking Existing File: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[18/3/2022 13:02:17] Validated: 1U5T-14G658-AD_1544799507000.TAR.GZ (Skipping Download) 
[18/3/2022 13:02:17] Checking Existing File: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[18/3/2022 13:02:27] Validated: 4U5T-14G391-BJ_1552513817000.TAR.GZ (Skipping Download) 
[18/3/2022 13:02:27] Checking Existing File: 4U5T-14G423-BA_123695.tar.gz 
[18/3/2022 13:02:32] Validated: 4U5T-14G423-BA_123695.tar.gz (Skipping Download) 
[18/3/2022 13:02:32] Preparing USB drive
[18/3/2022 13:02:32] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[18/3/2022 13:02:32] Copying: 1u5t-14g386-cb.tar.gz 
[18/3/2022 13:02:34] Validating: 1u5t-14g386-cb.tar.gz 
[18/3/2022 13:02:34] Copied: 1u5t-14g386-cb.tar.gz 
[18/3/2022 13:02:34] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[18/3/2022 13:02:34] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[18/3/2022 13:04:15] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[18/3/2022 13:04:18] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[18/3/2022 13:04:18] Checking Existing File: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[18/3/2022 13:04:18] Copying: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[18/3/2022 13:04:34] Validating: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[18/3/2022 13:04:35] Copied: 1U5T-14G658-AD_1544799507000.TAR.GZ 
[18/3/2022 13:04:35] Checking Existing File: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[18/3/2022 13:04:35] Copying: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[18/3/2022 13:10:29] Validating: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[18/3/2022 13:10:39] Copied: 4U5T-14G391-BJ_1552513817000.TAR.GZ 
[18/3/2022 13:10:39] Checking Existing File: 4U5T-14G423-BA_123695.tar.gz 
[18/3/2022 13:10:39] Copying: 4U5T-14G423-BA_123695.tar.gz 
[18/3/2022 13:13:42] Validating: 4U5T-14G423-BA_123695.tar.gz 
[18/3/2022 13:13:47] Copied: 4U5T-14G423-BA_123695.tar.gz 
[18/3/2022 13:13:47] Generating reformat.lst
[18/3/2022 13:13:47] Generating autoinstall.lst
[18/3/2022 13:13:47] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

no se si tiene NAV es una for escape 2017 con Sync 3 3.020204 de fabrica

uso google map o waze para navegacion

Please use English, this is an English speaking community.

Using your phone as NAV does not convert your unit into a NAV one.
I’m not sure how people mixes those concepts, if the car has NAV then you do not need anything else to get GPS navigation.

I’ve reviewed your logs, I’m not sure what you are trying to do here.
According to that log, you are now trying to go to 3.3 (not 3.4 as you stated before), this time without NAV.

If you want to go to 3.3 then proceed with the current USB, otherwise recreate it correctly.

trato de no irme a las versiones mas altas solo para recuperar el sync, luego lo hare con 3.4
con ese log que envie me dio un error 4u5t-14g423-ba_123695.tar.gz :slight_smile:

What happens is that I want to know more about the system so I went to 3.3 logically I want the 3.4 is my goal but I do not know the system I have to see how it works aghora with that log that I sent gave me an error 4u5t-14g423-ba_123695.tar.gz :

Let’s try this.
Recreate the USB, go to the latest 3.4 available.
Before creating the USB, do not select the ENH_DAB package.
Then try again.

ok

Basically, you will be installing everything but radio logos, which I do not think you have in Central America. That should give you enough free space to install Gracenotes.

CYANLABS - SYN3 UPDATER - V2.10.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home Single Language (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: ROW
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-BP_1626959716000.TAR.GZ
APPS=5U5T-14G381-EV_1644243443000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.8.0 Stable - reformat Mode - Sync 3.4.22020 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (3)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-BP_1626959716000.TAR.GZ (1.4GB)
5U5T-14G381-EV_1644243443000.TAR.GZ (868.2MB)

LOG
[18/3/2022 14:32:50] Selected Region: ROW - Release: Sync 3.4.22020 - Map Version: APIM sin Navegación
[18/3/2022 14:32:50] Install Mode: Auto-Detect (reformat) Forced: False
[18/3/2022 14:32:50] MY20 Protection: Auto-Detect
[18/3/2022 14:32:50] Formatting USB drive
[18/3/2022 14:32:50] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[18/3/2022 14:32:58] Checking Existing File: 1u5t-14g386-cb.tar.gz
[18/3/2022 14:32:59] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[18/3/2022 14:32:59] Checking Existing File: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:32:59] Downloading: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:38:59] Validating: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:39:10] Downloaded: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:39:10] Checking Existing File: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:39:10] Downloading: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:43:13] Validating: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:43:19] Downloaded: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:43:19] Preparing USB drive
[18/3/2022 14:43:19] Checking Existing File: 1u5t-14g386-cb.tar.gz
[18/3/2022 14:43:19] Copying: 1u5t-14g386-cb.tar.gz
[18/3/2022 14:43:20] Validating: 1u5t-14g386-cb.tar.gz
[18/3/2022 14:43:21] Copied: 1u5t-14g386-cb.tar.gz
[18/3/2022 14:43:21] Checking Existing File: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:43:21] Copying: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:49:20] Validating: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:49:29] Copied: 5U5T-14G391-BP_1626959716000.TAR.GZ
[18/3/2022 14:49:29] Checking Existing File: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:49:29] Copying: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:52:59] Validating: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:53:05] Copied: 5U5T-14G381-EV_1644243443000.TAR.GZ
[18/3/2022 14:53:05] Generating reformat.lst
[18/3/2022 14:53:05] Generating autoinstall.lst
[18/3/2022 14:53:05] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

A thousand apologies friend for not coming back with the good news that worked what and tested works very well. I had to take my grandson to a boliboll match, I really appreciate your patience in helping me with this

1 Like

Good it worked, thanks for the feedback.

It’s been brought to my attention that you could install gracenotes if you install a smaller voice package. This would work if you only need Spanish as language.

5U5T-14G391-CP_1626959995000.TAR.GZ (394Mb)
5U5T-14G381-EV_1644243443000.TAR.GZ (868.2MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564Mb)

With those files, you could have the latest Sync3 build, gracenotes and Spanish voices.

Since you already reformatted the unit, you would need to manually create an USB to install those 2 packages (voice and gracentoes), but before you need to check if there’s already enough free space to process them. Or you could just downgrade and reformat again with all 3 packages. But all these should be done manually, since it’s outside Syn3updater’s current capabilities.

If you do not care about garcenotes, then leave the unit as it is right now.

1 Like

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