Fallo en la actualizacion

What is your SYNC Region?
Sur america
What is your current SYNC Version?
Snyc 3 v 1.015139
Do you have Navigation?
no
Do you have a error message, if so what is it?
Actualizo y en el vehiculo y en el minuto 7 sale pantalla roja y error de in 14g423 … tar.gz

Please paste your log output or provide the URL to your log file below


Please describe in detail your issue below
…CYANLABS - SYN3 UPDATER - V2.5.7.0
Branch: Release
Operating System: Microsoft Windows 10 Home (2004)

PREVIOUS CONFIGURATION
Version: 1,0,15139
Region: ANZ
Navigation: False
Mode: reformat

DESTINATION DETAILS
Mode: Drive
Model: ADATA USB Flash Drive USB Device 57,8GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
APPS=5U5T-14G381-EM_1611967752000.TAR.GZ
GRACENOTES=4U5T-14G423-BB_1598634411000.TAR.GZ
VOICE=5U5T-14G391-BN_1615427750000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - reformat Mode - Sync 3.4.20351 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (4)
1u5t-14g386-cb.tar.gz (8,5MB)
5U5T-14G381-EM_1611967752000.TAR.GZ (848,6MB)
4U5T-14G423-BB_1598634411000.TAR.GZ (923MB)
5U5T-14G391-BN_1615427750000.TAR.GZ (1,4GB)

LOG
[14/04/2021 10:05:32 p. m.] Selected Region: ANZ - Release: Sync 3.4.20351 - Map Version: Apim No Nav
[14/04/2021 10:05:32 p. m.] Install Mode: reformat
[14/04/2021 10:05:32 p. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz
[14/04/2021 10:05:33 p. m.] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[14/04/2021 10:05:33 p. m.] Checking Existing File: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:05:33 p. m.] Downloading: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:07:13 p. m.] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:07:16 p. m.] Downloaded: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:07:16 p. m.] Checking Existing File: 4U5T-14G423-BB_1598634411000.TAR.GZ
[14/04/2021 10:07:25 p. m.] Validated: 4U5T-14G423-BB_1598634411000.TAR.GZ (Skipping Download)
[14/04/2021 10:07:25 p. m.] Checking Existing File: 5U5T-14G391-BN_1615427750000.TAR.GZ
[14/04/2021 10:07:40 p. m.] Validated: 5U5T-14G391-BN_1615427750000.TAR.GZ (Skipping Download)
[14/04/2021 10:07:40 p. m.] Preparing USB drive
[14/04/2021 10:07:40 p. m.] Formatting USB drive
[14/04/2021 10:07:40 p. m.] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[14/04/2021 10:07:47 p. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz
[14/04/2021 10:07:47 p. m.] Copying: 1u5t-14g386-cb.tar.gz
[14/04/2021 10:07:48 p. m.] Validating: 1u5t-14g386-cb.tar.gz
[14/04/2021 10:07:48 p. m.] Copied: 1u5t-14g386-cb.tar.gz
[14/04/2021 10:07:48 p. m.] Checking Existing File: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:07:48 p. m.] Copying: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:10:02 p. m.] Validating: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:10:37 p. m.] Copied: 5U5T-14G381-EM_1611967752000.TAR.GZ
[14/04/2021 10:10:37 p. m.] Checking Existing File: 4U5T-14G423-BB_1598634411000.TAR.GZ
[14/04/2021 10:10:37 p. m.] Copying: 4U5T-14G423-BB_1598634411000.TAR.GZ
[14/04/2021 10:12:58 p. m.] Validating: 4U5T-14G423-BB_1598634411000.TAR.GZ
[14/04/2021 10:13:36 p. m.] Copied: 4U5T-14G423-BB_1598634411000.TAR.GZ
[14/04/2021 10:13:36 p. m.] Checking Existing File: 5U5T-14G391-BN_1615427750000.TAR.GZ
[14/04/2021 10:13:36 p. m.] Copying: 5U5T-14G391-BN_1615427750000.TAR.GZ
[14/04/2021 10:17:23 p. m.] Validating: 5U5T-14G391-BN_1615427750000.TAR.GZ
[14/04/2021 10:18:23 p. m.] Copied: 5U5T-14G391-BN_1615427750000.TAR.GZ
[14/04/2021 10:18:23 p. m.] Generating reformat.lst
[14/04/2021 10:18:23 p. m.] Generating autoinstall.lst
[14/04/2021 10:18:23 p. m.] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

What is your SYNC Region?
Sur america Colombia

What is your current SYNC Version?
Sync 3 1.0 15139

Do you have Navigation?

no

Do you have a error message, if so what is it?


Please paste your log output or provide the URL to your log file below

  • List item

Please describe in detail your issue below

I have combined your two threads here as they are related.

It appears that there is a problem with the Gracenote package. Try to re-create the USB and see if that helps. If not, use another USB stick.

If it still doesn’t work, let me know.

YA PROBE CON OTRA USB Y NADA, NO FUNCIONA

Ya probé el procedimiento con otra usb y todavía no funciona

( TIENE QUE VER QUE EL FIESTA ES 2016 Y TIENE MENOS DE 8GBS DE MEMORIA EL SYNC 3 )

HELPME

This is an english speaking community, so please use google maps to translate the messages you post.

Create a new USB without gracenotes.

The Gracenotes file you are using is too large for you NON-NAV unit, Use the specific ANZ file:

4U5T-14G423-DB 566Mb Sync3 v3.3.20178 1.1.1.2220 (GL-0011) (24.05.2020): ANZ (8)

Hello Sandman
Thanks for helping me. I prepared another USB without using gracenote and it worked successfully. Do you think there could be a problem if I didn’t installed gracenote?

1 Like

Glad it worked!

Not at all, gracenotes is just artwork for the media player…
But, you can try installing the one that F150chief mentioned before, which is a smaller version than the one you tried using in the first place.

If it works great, if not the functionality of the unit won’t be affected.

Okey thanks
I Will Try and Comment to yo

Where can I find that recommended file ?

You can find a detailed tutorial here Tutorial: No Gracenotes After Sync 3.4 Installation. Manual Installation Instructions

1 Like

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