First Install of Manual Method Did Not Complete

First try failed because I had not included all the necessary files (my error). Now when the display powers on all I get is “Please insert USB stick…” I insert correctly formatted 32GB USB (Correctly built) with all the generated files and config and the Sync3 screen shows “Repartitioning eMMC…” and in moments the error listed below. I have tried a “soft” and “master” reset. I have removed +battery cable for over 20 minues, and reconnected. The screen always comes back to “Please insert USB stick…” Please help me complete the manual install or get me to where I can perform the Syn3 Updater method.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Error in lst : 5U5T-14G391-CS_1600783942000.TAR.GZ not found

Update Method: CyanLabs Manual Method

Are you a Mac user?

Windows 11 Home

Use syn3updater instead then, since you are not creating the USB correctly, it will do that for you.

If you can’t use Syn3updater, share:

  • screenshot of the USB’s root showing files and directories created
  • screenshot of each .lst file’s content, these are located on the ROOT.
  • screenshot of the SyncMyRide folder’s content

Make sure extensions are shown.

Building a disk now, will let you know how it goes.

Install worked and I love the 3.4 look. Synced phone and Android Auto . . . everything is working well. Backup camera works. Thanks very much!

1 Like

Great, thank you for the confirmation.
Remember to perform a master reset if you haven’t done so already.
Enjoy it, and take care.

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