Ford Focus mk4 2018

Ford SYNC 3 Support CyanLabs Update Support
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1

i updated then my screen rebooted to an older vir of sync the it said updating again then screen went blank

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: OEM

Old SYNC Version: 3.4.21194

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
no error just my screen went black and not come back on

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.0.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: EU
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra USB 3.0 USB Device
Size: 28.6GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=1U5T-14G421-BAL_1723658080000.TAR.GZ
MAP=1U5T-14G421-BBL_1723560114000.TAR.GZ
MAP=1U5T-14G421-BCL_1723600422000.TAR.GZ
MAP=1U5T-14G421-BDL_1723600797000.TAR.GZ
MAP=1U5T-14G421-BEL_1723601194000.TAR.GZ
MAP=1U5T-14G421-BFL_1723601450000.TAR.GZ
MAP=1U5T-14G421-BGL_1723602075000.TAR.GZ
MAP=1U5T-14G421-BHL_1723602658000.TAR.GZ
MAP=1U5T-14G421-BJL_1723602553000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAL_1723663279000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBL_1723666341000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCL_1723745202000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDL_1723746662000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BN_1727700842000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.0.0 Stable - downgrade  Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (22)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1.5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
1U5T-14G421-BAL_1723658080000.TAR.GZ (2.5GB)
1U5T-14G421-BBL_1723560114000.TAR.GZ (539.6MB)
1U5T-14G421-BCL_1723600422000.TAR.GZ (1.8GB)
1U5T-14G421-BDL_1723600797000.TAR.GZ (1.1GB)
1U5T-14G421-BEL_1723601194000.TAR.GZ (1.8GB)
1U5T-14G421-BFL_1723601450000.TAR.GZ (2.5GB)
1U5T-14G421-BGL_1723602075000.TAR.GZ (2.1GB)
1U5T-14G421-BHL_1723602658000.TAR.GZ (2.6GB)
1U5T-14G421-BJL_1723602553000.TAR.GZ (26MB)
4U5T-14G422-BAL_1723663279000.TAR.GZ (2.4GB)
4U5T-14G422-BBL_1723666341000.TAR.GZ (2.3GB)
4U5T-14G422-BCL_1723745202000.TAR.GZ (1.7GB)
4U5T-14G422-BDL_1723746662000.TAR.GZ (2.1GB)
1U5T-14G424-BN_1727700842000.TAR.GZ (1.7KB)

LOG
[09/02/2025 01:25:06] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F13 (2023) - EU (10 2024) 
[09/02/2025 01:25:06] Install Mode: Auto-Detect (downgrade) Forced: False 
[09/02/2025 01:25:06] MY20 Protection: Auto-Detect 
[09/02/2025 01:25:06] Formatting USB drive
[09/02/2025 01:25:06] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[09/02/2025 01:25:14] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[09/02/2025 01:25:14] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[09/02/2025 01:25:28] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[09/02/2025 01:25:30] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[09/02/2025 01:25:30] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[09/02/2025 01:25:30] Downloading: GB5T-14G386-SC_85041.tar.gz
[09/02/2025 01:25:30] Validating: GB5T-14G386-SC_85041.tar.gz 
[09/02/2025 01:25:30] Downloaded: GB5T-14G386-SC_85041.tar.gz 
[09/02/2025 01:25:30] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[09/02/2025 01:25:30] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[09/02/2025 01:25:30] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/02/2025 01:25:30] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:30] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/02/2025 01:25:36] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:36] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/02/2025 01:25:38] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:38] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/02/2025 01:25:38] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:38] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/02/2025 01:25:42] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:42] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/02/2025 01:25:51] Validated: 1U5T-14G421-BAL_1723658080000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:51] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/02/2025 01:25:53] Validated: 1U5T-14G421-BBL_1723560114000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:53] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/02/2025 01:25:59] Validated: 1U5T-14G421-BCL_1723600422000.TAR.GZ (Skipping Download) 
[09/02/2025 01:25:59] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/02/2025 01:26:04] Validated: 1U5T-14G421-BDL_1723600797000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:04] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/02/2025 01:26:11] Validated: 1U5T-14G421-BEL_1723601194000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:11] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/02/2025 01:26:20] Validated: 1U5T-14G421-BFL_1723601450000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:20] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/02/2025 01:26:28] Validated: 1U5T-14G421-BGL_1723602075000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:28] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/02/2025 01:26:38] Validated: 1U5T-14G421-BHL_1723602658000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:38] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/02/2025 01:26:38] Validated: 1U5T-14G421-BJL_1723602553000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:38] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/02/2025 01:26:46] Validated: 4U5T-14G422-BAL_1723663279000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:46] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/02/2025 01:26:55] Validated: 4U5T-14G422-BBL_1723666341000.TAR.GZ (Skipping Download) 
[09/02/2025 01:26:55] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/02/2025 01:27:01] Validated: 4U5T-14G422-BCL_1723745202000.TAR.GZ (Skipping Download) 
[09/02/2025 01:27:01] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/02/2025 01:27:09] Validated: 4U5T-14G422-BDL_1723746662000.TAR.GZ (Skipping Download) 
[09/02/2025 01:27:09] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/02/2025 01:27:09] Validated: 1U5T-14G424-BN_1727700842000.TAR.GZ (Skipping Download) 
[09/02/2025 01:27:09] Preparing USB drive
[09/02/2025 01:27:09] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[09/02/2025 01:27:09] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[09/02/2025 01:27:35] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[09/02/2025 01:27:39] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[09/02/2025 01:27:39] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[09/02/2025 01:27:39] Copying: GB5T-14G386-SC_85041.tar.gz 
[09/02/2025 01:27:39] Validating: GB5T-14G386-SC_85041.tar.gz 
[09/02/2025 01:27:39] Copied: GB5T-14G386-SC_85041.tar.gz 
[09/02/2025 01:27:39] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[09/02/2025 01:27:39] Copying: 1u5t-14g386-cb.tar.gz 
[09/02/2025 01:27:40] Validating: 1u5t-14g386-cb.tar.gz 
[09/02/2025 01:27:40] Copied: 1u5t-14g386-cb.tar.gz 
[09/02/2025 01:27:40] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/02/2025 01:27:40] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/02/2025 01:27:40] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/02/2025 01:27:40] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[09/02/2025 01:27:40] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/02/2025 01:27:40] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/02/2025 01:29:41] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/02/2025 01:29:53] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[09/02/2025 01:29:53] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/02/2025 01:29:53] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/02/2025 01:31:21] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/02/2025 01:31:26] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[09/02/2025 01:31:26] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/02/2025 01:31:26] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/02/2025 01:31:35] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/02/2025 01:31:35] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[09/02/2025 01:31:35] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/02/2025 01:31:35] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/02/2025 01:34:39] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/02/2025 01:34:46] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[09/02/2025 01:34:46] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/02/2025 01:34:46] Copying: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/02/2025 01:44:37] Validating: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/02/2025 01:44:56] Copied: 1U5T-14G421-BAL_1723658080000.TAR.GZ 
[09/02/2025 01:44:56] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/02/2025 01:44:56] Copying: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/02/2025 01:47:22] Validating: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/02/2025 01:47:27] Copied: 1U5T-14G421-BBL_1723560114000.TAR.GZ 
[09/02/2025 01:47:27] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/02/2025 01:47:27] Copying: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/02/2025 01:55:49] Validating: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/02/2025 01:56:03] Copied: 1U5T-14G421-BCL_1723600422000.TAR.GZ 
[09/02/2025 01:56:03] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/02/2025 01:56:03] Copying: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/02/2025 02:00:56] Validating: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/02/2025 02:01:05] Copied: 1U5T-14G421-BDL_1723600797000.TAR.GZ 
[09/02/2025 02:01:05] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/02/2025 02:01:05] Copying: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/02/2025 02:08:18] Validating: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/02/2025 02:08:33] Copied: 1U5T-14G421-BEL_1723601194000.TAR.GZ 
[09/02/2025 02:08:33] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/02/2025 02:08:33] Copying: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/02/2025 02:19:46] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/02/2025 02:20:07] Copied: 1U5T-14G421-BFL_1723601450000.TAR.GZ 
[09/02/2025 02:20:07] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/02/2025 02:20:07] Copying: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/02/2025 02:29:20] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/02/2025 02:29:37] Copied: 1U5T-14G421-BGL_1723602075000.TAR.GZ 
[09/02/2025 02:29:37] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/02/2025 02:29:37] Copying: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/02/2025 02:42:04] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/02/2025 02:42:26] Copied: 1U5T-14G421-BHL_1723602658000.TAR.GZ 
[09/02/2025 02:42:26] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/02/2025 02:42:26] Copying: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/02/2025 02:42:32] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/02/2025 02:42:32] Copied: 1U5T-14G421-BJL_1723602553000.TAR.GZ 
[09/02/2025 02:42:32] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/02/2025 02:42:32] Copying: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/02/2025 02:54:35] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/02/2025 02:54:54] Copied: 4U5T-14G422-BAL_1723663279000.TAR.GZ 
[09/02/2025 02:54:54] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/02/2025 02:54:54] Copying: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/02/2025 03:06:54] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/02/2025 03:07:12] Copied: 4U5T-14G422-BBL_1723666341000.TAR.GZ 
[09/02/2025 03:07:12] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/02/2025 03:07:12] Copying: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/02/2025 03:15:57] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/02/2025 03:16:12] Copied: 4U5T-14G422-BCL_1723745202000.TAR.GZ 
[09/02/2025 03:16:12] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/02/2025 03:16:12] Copying: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/02/2025 03:27:03] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/02/2025 03:27:20] Copied: 4U5T-14G422-BDL_1723746662000.TAR.GZ 
[09/02/2025 03:27:20] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/02/2025 03:27:20] Copying: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/02/2025 03:27:20] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/02/2025 03:27:20] Copied: 1U5T-14G424-BN_1727700842000.TAR.GZ 
[09/02/2025 03:27:20] Generating reformat.lst
[09/02/2025 03:27:20] Generating autoinstall.lst
[09/02/2025 03:27:20] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

Do you have forscan and an adapter?.
Does the unit exhibit any sign of life? (power to USB, for instance, or audio/radio)

4

It’s all on forscan still but nothing on the screen

No audio but usb light is on for a bit then turns off if I soft reset it the the usb lights back up

5

Please do not double post, use the edit button instead.

Since you have forscan, please share the APIM’s model.

6

APIM - Accessory Protocol Interface Module
Part number: 5U5T-14G371-GNC
Calibration level: MU5T-14G371-GBD (latest known: MU5T-14G371-GBE)
Strategy : 1U5T-14G374-EL
Calibration: 1U5T-14G375-HA

7

That’s MY20 hardware, you can’t reformat MY20 hardware as warned in many places and in Syn3updater as well. You answered “not MY20” to the question about MY20 hardware Syn3updater asks. If you let Syn3updater check the APIM, it would had flagged it as MY20 thus preventing a reformat.

So the USB you created killed the unit, it’s dead, bricked.
You have these options:

8

do i need to buy one with the same part number

9

No

1 Like
10

do you know what the best part number is to get

11

No, but I would avoid the old ones (G and H series). Try getting a J or K one, 64GB since you are in the EU, just make sure it’s not MY20 before reformatting it. You can check the sticker or our SYNC 3 APIM Hardware Database - CyanLabs .
You can get a MY20 one if you want: you can’t reformat it with Syn3updater, but you could reformat it with Jailbreak (we do not support it).
That’s up to you.

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