Ford mustang sync 3 upgrade no bluetooth audio call

Hello, I have just upgrade my 2015 ford mustang from 4" to 8" sync 3. everything seems to be working except the bluetooth audio.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 1.0

New SYNC Version: 1.0

Do you have a error message, if so what is it?
NA

Update Method: Official Ford

here is my apim as built data

So bluetooth for the phone, music or both?

Is this asbuilt data from the 4" Sync or other? It is mostly ok but the vehicle data in 7D0-05-xx thru 7D0-07-xx need to match your vehicle or the nav will not work properly.

Post you Sync 4" data.

Here is it

PCM Modules

PCM 1 FFFF FFFF FF0C
PCM 2 FFFF FFFF FF0D
PCM 3 FFFF 13FF 1F42
PCM 4 FFF1 2F12 2166
PCM 5 2FFF FF1F FF60
PCM 6 FFFF FFFF FF11
PCM 7 FFFF FFFF FF12
PCM 8 FFFF FFFF FF13
PCM 9 FFFF FFFF FF14

BCE Modules

Module Address Instructions
Front Display Interface Module
FCDIM 7A5-01-01 0229 800A 0063
FCDIM 7A5-01-02 1020 DF
FCDIM 7A5-02-01 0102 4341 36
FCDIM 7A5-03-01 0001 0000 B1
Front Control Interface Module
FCIM 7A7-01-01 0000 0000 00B0
FCIM 7A7-01-02 0000 0000 00B1
FCIM 7A7-01-03 0000 372D 2339
FCIM 7A7-01-04 00B3
FCIM 7A7-02-01 3146 4154 500D
FCIM 7A7-02-02 3845 4D38 46FA
FCIM 7A7-02-03 3533 3839 33BF
FCIM 7A7-02-04 3435 1D
7B7-01-01 0100 0000 C1
7B7-02-01 0000 0000 C1
7B7-03-01 0100 0000 C3
7B7-04-01 0100 0000 C4
7B7-05-01 1449 3400 55
7B7-06-01 6400 0000 29
7D0-01-01 0C67 8800 04D8
7D0-01-02 0000 00DA
7D0-02-01 0443 4100 0062
7D0-02-02 00DB
7D0-03-01 0000 0000 00DB
Global Positioning Sensor Module
GPSM 701-01-01 505A
Gateway Module
GWM 716-01-01 F716
GWM 716-02-01 F010
GWM 716-03-01 F718
GWM 716-04-01 F012
GWM 716-05-01 F71A
GWM 716-06-01 F014
GWM 716-07-01 F015
GWM 716-08-01 F016
GWM 716-09-01 F017
GWM 716-10-01 F01E
GWM 716-11-01 0130
GWM 716-12-01 6494
GWM 716-13-01 3C6D
GWM 716-14-01 0032
GWM 716-15-01 0F42
Instrument Panel Control Module
IPC 720-01-01 8C0B 1064 6094
IPC 720-01-02 0C13 1059
IPC 720-02-01 6D80 3C50 1CBF
IPC 720-02-02 4800 A114
IPC 720-03-01 2002 5E00 00AB
IPC 720-03-02 D818 001C
IPC 720-04-01 0400 0000 0030
IPC 720-04-02 4341 00B1
IPC 720-05-01 0000 0000 002D
IPC 720-05-02 0000 002E
IPC 720-06-01 687F 8000 10A5
IPC 720-06-02 0000 002F
Steering Column Control Module
SCCM 724-01-01 0020 0600 53
SCCM 724-02-01 CA20 7809 99
SCCM 724-03-01 3023 0000 82
SCCM 724-04-01 5040 0110 D1
SCCM 724-05-01 D000 0000 01
SCCM 724-06-01 0000 0000 32
SCCM 724-07-01 0000 FFFF 31
SCCM 724-08-01 FFFF FFFF 30
SCCM 724-09-01 FFFF FFFF 31
726-01-01 0001 0001 0031
726-01-02 0A00 0101 003C
726-02-01 001E 0100 004F
726-02-02 0001 0000 0032
726-03-01 0132
726-04-01 1202 001E 096D
726-04-02 090C 0C13 0067
726-05-01 0640 0108 0284
726-05-02 0101 0200 0038
726-06-01 0140 0190 050B
726-06-02 F000 0002 0027
726-07-01 0000 1388 05D5
726-07-02 0000 000A 8CCC
726-08-01 0101 0000 0038
726-08-02 0000 0000 0037
726-09-01 3146 4154 5093
726-09-02 3870
726-10-01 454D 3846 3583
726-10-02 3372
726-11-01 3839 3334 354C
726-12-01 013B 0838 5511
726-12-02 C102
726-13-01 4088 2025 004E
726-13-02 0042
726-14-01 0001 0001 0246
726-14-02 1414 1414 14A7
726-15-01 0101 0101 0148
726-15-02 0000 0000 0044
726-16-01 0101 0101 0149
726-16-02 0202 0202 024F
726-17-01 0000 0000 0045
726-17-02 0101 0101 014B
726-18-01 0101 0101 014B
726-18-02 0000 0000 0047
726-19-01 0000 0000 0047
726-19-02 0101 0101 014D
726-20-01 0202 0202 0258
726-20-02 0101 0101 0154
726-21-01 1401 0001 0267
726-21-02 0001 0100 0052
726-22-01 0102 0101 0055
726-22-02 0001 0101 0054
726-23-01 0253
726-24-01 0000 0000 0052
726-24-02 0000 0000 0053
726-25-01 0000 0201 0157
726-25-02 0000 0000 0054
726-26-01 0100 0003 0058
726-26-02 0001 0000 0056
726-27-01 0100 0001 0057
726-27-02 0100 0000 0057
726-28-01 0001 0001 0159
726-28-02 0000 0100 0159
726-29-01 0000 0000 0057
726-29-02 0000 0001 0059
726-30-01 0003 0000 0061
726-30-02 0000 0000 005F
726-31-01 0001 0112 0C7F
726-31-02 0C00 0000 5FCB
726-32-01 0A01 0000 006B
726-32-02 0011 0007 64DD
726-33-01 0001 0001 0063
726-33-02 0000 0000 0062
726-34-01 0119 0000 007C
726-34-02 0001 0002 0167
726-35-01 0300 0000 0066
726-35-02 0000 0000 0064
726-36-01 0000 010B EA5A
726-36-02 6002 0000 00C7
726-37-01 0001 0002 0068
726-37-02 0001 0502 0270
726-38-01 0101 0000 EA52
726-38-02 6001 0000 00C8
726-39-01 1194 0100 000D
726-39-02 0100 0101 006B
726-40-01 0104 2020 01B4
726-40-02 0101 0201 0175
726-41-01 0401 0001 0277
726-41-02 0001 0001 0072
726-42-01 0000 0000 0070
726-42-02 0000 0000 0071
726-43-01 0101 0500 0078
726-43-02 0000 0000 0072
726-44-01 0101 0000 0175
726-44-02 0001 0100 0277
726-45-01 0A00 0500 0082
726-45-02 0101 0101 0179
726-46-01 0000 0101 0076
726-46-02 0000 0000 0075
726-47-01 0100 0000 0177
726-47-02 0100 0000 0077
726-48-01 0100 0001 0179
726-48-02 0000 0000 0077
726-49-01 0000 0000 0077
726-49-02 0000 0000 0179
726-50-01 0482
726-51-01 0000 0000 007F
726-51-02 0000 0000 0080
726-51-03 0000 0000 0081
726-51-04 0000 0000 0082
726-51-05 0000 0000 83
726-52-01 0000 0000 0080
726-52-02 0000 0000 0081
726-52-03 0000 0000 0082
726-52-04 0000 0000 0083
726-52-05 0000 0000 84
726-53-01 0000 0000 0081
726-53-02 0000 0000 0082
726-53-03 0000 0000 0083
726-53-04 0000 0000 0084
726-53-05 0000 0000 85
726-54-01 0000 0000 0082
726-54-02 0000 0000 0083
726-54-03 0000 0000 0084
726-54-04 0000 0000 0085
726-54-05 0000 0000 86
726-55-01 0000 0000 0083
726-55-02 0000 0000 0084
726-56-01 0000 0000 0185
726-56-02 0101 0101 0089
726-57-01 0000 0100 0086
726-57-02 0000 0000 0086
726-58-01 0000 0000 0086
726-58-02 0000 0000 0087
726-59-01 0001 0000 0088
726-59-02 0000 0000 0088
726-60-01 0001 0000 008F
726-60-02 0000 0000 008F
Audio Control Module
ACM 727-01-01 D800 0800 2030
ACM 727-01-02 0500 36
ACM 727-02-01 2E5F
ACM 727-03-01 285A
ACM 727-04-01 0003 0243 41BC
Power Steering Control Module
PSCM 730-01-01 0400 0000 003D
PSCM 730-01-02 0001 0101 003D
PSCM 730-01-03 0001 0000 003C
PSCM 730-01-04 0000 0000 003C
PSCM 730-01-05 0000 0000 3D
PSCM 730-02-01 0100 0000 003B
PSCM 730-02-02 0000 0000 003B
PSCM 730-02-03 0000 0000 003C
PSCM 730-02-04 0000 0000 003D
PSCM 730-02-05 0000 0000 3E
Restraint Control Module
RCM 737-01-01 3146 4154 509C
RCM 737-01-02 3845 4D38 4689
RCM 737-01-03 3533 3839 334E
RCM 737-01-04 3435 AC
RCM 737-02-01 C768 CD3B 1088
RCM 737-02-02 0067 08B1
RCM 737-03-01 0F51
RCM 737-04-01 0043
RCM 737-05-01 C155 5A
RCM 737-06-01 0F41 95
Tire Pressure Monitoring System Module
TPMS 751-01-01 01FF 80DA
Anti-Lock Bake System Module
ABS 760-01-01 3146 4154 50C5
ABS 760-01-02 3845 4D38 46B2
ABS 760-01-03 3533 3839 3377
ABS 760-01-04 3435 D5
ABS 760-02-01 1112 2112 00C0
ABS 760-02-02 0200 016E
ABS 760-03-01 55C0

End of information

bluetooth for phone call

Sync AB data is just the APIM. Not the whole car.

If it is just for a phone call than the problem is more than likely the phone or connection, not with the APIM.

Change this to 7A7-01-01 0020 0000 00D0

did this change but did not fix the issue unfortunately.

I know it os a pain but did you do a master reset after you did the change and delete the car Bluetooth from the phone and then re-pair the Bluetooth connection?

Also can you post a Pic of your about Sync screen so we can see the version information of the software on your Sync unit? You can redact any information you care about.

i did it but still no luck

here is the info you requested

Got a pic of the rest of the information on the screen?

Can your phone connected to your Sync play music via its Bluetooth connection?

yes, it does.

When the phone is connected to the car and you are on a call, have you turned the volume up on both on the phone and on the sync unit?

Does phone work for calls when connected to other cars?

Have you tried to use another phone connected to the sync unit and see if calls work.

Yes, tried it but no luck.

Yes

Tried but no luck.

Just to verify you have tried both Apple and Android phones and had the same problem.

If that is the case, then it seems that there is a problem with the software on your unit in dealing with phine calls as you had verified that Bluetooth works for all other Bluetooth related functions. The only thing left to try is to update the Sync in your unit and see if that resolves it. Or if you bought a kit to do this, go back to where you bought the kit from and ask them for help.

Based on the VIN asbuilt info you did not have a 7D0 asbuilt. You need the asbuilt from a comparable 2016 Mustang with Sync 3.

This is the OEM Sync 1 in your vehicle…
7D0
F110>DSE1BT-14D212-AE
F111>FR3T-14F130-BB
F113>FR3T-14D212-FD
F141>ET341699
F188>E1BT-14D205-AEnd the ‘APIM’ was

FR3T-14D212-FD is a Sync 1 unit. You would need to use a prewired kit for adapting Sync 3 to your vehicle. Or rewire yourself. This is a wiring chart to help.

APIM Connector Versions.pdf (201.5 KB)

Is there a particular wiring harness I can buy to solve this if I don’t want to do any rewiring?