'16 SHO. Refuses to connect Android Auto for more than 3 minutes and then won’t reconnect. Usually connects for less than 5 seconds and disconnects as if I plugged the phone, then it reconnects. And it just cycles between connect and disconnect until I get the error message.
Sync updated to 3.3 but kept getting error message that the Flash drive was being removed. Update took 1.5 hours as it would pick up where it left off. Pull flash drive, plug back in and it would start again. The USB hub is solid. I can wiggle the cord and it doesn’t effect anything. But the phone will connect, disconnect, connect, disconnect, over and over continuously until either the phone or the APIM says it can’t connect at all and stops trying.
Music files works fine through flash drive but won’t run Android Auto. Wi-Fi also “says” it’s connected to my router but will not tx/rx any data. Not a big deal. Bluetooth works fine for phone calls and audio.
The satnav, radio, sat radio, BT, CD, hot/cold seats, and massage controls all work. The only thing that just refuses to work is Android Auto.
Ford tech checked the USB hub, it’s fine. He tried an update and it wouldn’t even connect. He says needs new APIM. $1400!!
I’m not worried I can’t do the swap, mechanically it’s not that hard. But do I buy the factory unit? Or is there a better way? A Sync 3.4 or 4.0 APIM I can swap for this Sync3 APIM? Is this hardware or software?? I REALLY just want the stupid Android Auto to work without giving up what I already have.
SYNC Region: North America & Canada
Navigation Variant: Yes
Old SYNC Version: 3.1
New SYNC Version: 3.3
Do you have a error message, if so what is it?
“unable to connect with device”
Update Method: Official Ford Update
Syn3 Updater Version:
Syn3 Updater Documentation Read:
Syn3 Updater Log File