Ford Sync Update Downloader Stuck - not doing anything

Hello,

After selecting my region and etc, and clicking start, it just stays stuck:

Any ideas?

Best regards,
Gabriel

Hi Gabriel.
It seems it’s something related to version 2.1.1.0, I’m not able to download anything either with that version. If you are in a hurry, you can use version 2.1.0.5, it works ok.
Otherwise, just wait for a bit for a solution for 2.1.1.0.

Thanks for the answer. I’ll wait for a fix.

I can’t seem to replicate this, not sure what the issue is, 2.1.1.0 removed from public for now, please redownload 2.1.0.5

Using 2.1.0.5, works OK!

The specific scenario under which this issue occurs has been identified, i will fix the issue along with the broke “cancel button” text and re-release shortly.

2 Likes

The actual code causing the issue has been identified, as is the case for 99% of programmers issues a simple typo.

1 Like

So that new downloader version will be available again?

Uploaded 2.1.1.1 :grinning: give it a try from my testing ive had no issues

Ford Sync Update Downloader stops at this point every time.
Testet with 2.1.0.5 and 2.1.1.1.
Any tips ?

Are you out of storage space?

I use a 64GB SanDisk USB drive with USB 3.0.

No I mean on your computer in the download directory.

i have 40GB free space on my system storage.
the download runs succesfully. it allways stops when copying to the USB after the 22MB data.

edit:

3.4.20136 without maps download and copie succesfully

I am testing this again on my computer, to confirm this is at the copying stage not the downloading stage is that right?

Unfortunately i still can’t replicate this

INFO: Starting process (Sync 3.4.20136 - EU - F9 (2019) - EU)
INFO: Downloading 1u5t-14g386-cb.tar.gz
INFO: Downloading 1U5T-14G658-AE_1553188025000.TAR.GZ
INFO: Downloading 4U5T-14G423-AA_123694.tar.gz
INFO: Downloading 5U5T-14G381-ED_1591670365000.TAR.GZ
INFO: Downloading 5U5T-14G391-AL_1580843150000.TAR.GZ
INFO: Downloading 1U5T-14G421-BAF_1580858019000.TAR.GZ
INFO: Downloading 1U5T-14G421-BBF_1580858113000.TAR.GZ
INFO: Downloading 1U5T-14G421-BCF_1580858198000.TAR.GZ
INFO: Downloading 1U5T-14G421-BDF_1580858255000.TAR.GZ
INFO: Downloading 1U5T-14G421-BEF_1580858316000.TAR.GZ
INFO: Downloading 1U5T-14G421-BFF_1580858475000.TAR.GZ
INFO: Downloading 1U5T-14G421-BGF_1580858524000.TAR.GZ
INFO: Downloading 1U5T-14G421-BHF_1580858580000.TAR.GZ
INFO: Downloading 1U5T-14G421-BJF_1580858694000.TAR.GZ
INFO: Downloading 1U5T-14G424-BH_1582138650000.TAR.GZ
INFO: Downloading 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Downloading 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Downloading 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Downloading 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G658-AE_1553188025000.TAR.GZ
INFO: Successfully Verified 1U5T-14G658-AE_1553188025000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G423-AA_123694.tar.gz
INFO: Successfully Verified 4U5T-14G423-AA_123694.tar.gz
INFO: Verifying integrity of 5U5T-14G381-ED_1591670365000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-ED_1591670365000.TAR.GZ
INFO: Verifying integrity of 5U5T-14G391-AL_1580843150000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-AL_1580843150000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BAF_1580858019000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BAF_1580858019000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BBF_1580858113000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BBF_1580858113000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BCF_1580858198000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BCF_1580858198000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BDF_1580858255000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BDF_1580858255000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BEF_1580858316000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BEF_1580858316000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BFF_1580858475000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BFF_1580858475000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BGF_1580858524000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BGF_1580858524000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BHF_1580858580000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BHF_1580858580000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BJF_1580858694000.TAR.GZ
INFO: Successfully Verified 1U5T-14G421-BJF_1580858694000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G424-BH_1582138650000.TAR.GZ
INFO: Successfully Verified 1U5T-14G424-BH_1582138650000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Successfully Verified 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: All downloads completed and verified!
INFO: Re-creating partition table as MBR and ExFat on selected USB drive
INFO: Creating and formatting the ExFat partition on selected USB drive
INFO: Creating reformat.lst on root of selected USB Drive
INFO: Creating autoinstall.lst on root of selected USB Drive for Sync 3.4.20136
INFO: Copying 1U5T-14G658-AE_1553188025000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G658-AE_1553188025000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G658-AE_1553188025000.TAR.GZ
INFO: Copying 4U5T-14G423-AA_123694.tar.gz
INFO: Verifying integrity of 4U5T-14G423-AA_123694.tar.gz (this could take some time)
INFO: Successfully Verified 4U5T-14G423-AA_123694.tar.gz
INFO: Copying 5U5T-14G381-ED_1591670365000.TAR.GZ
INFO: Verifying integrity of 5U5T-14G381-ED_1591670365000.TAR.GZ (this could take some time)
INFO: Successfully Verified 5U5T-14G381-ED_1591670365000.TAR.GZ
INFO: Copying 5U5T-14G391-AL_1580843150000.TAR.GZ
INFO: Verifying integrity of 5U5T-14G391-AL_1580843150000.TAR.GZ (this could take some time)
INFO: Successfully Verified 5U5T-14G391-AL_1580843150000.TAR.GZ
INFO: Copying 1U5T-14G421-BAF_1580858019000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BAF_1580858019000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BAF_1580858019000.TAR.GZ
INFO: Copying 1U5T-14G421-BBF_1580858113000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BBF_1580858113000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BBF_1580858113000.TAR.GZ
INFO: Copying 1U5T-14G421-BCF_1580858198000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BCF_1580858198000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BCF_1580858198000.TAR.GZ
INFO: Copying 1U5T-14G421-BDF_1580858255000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BDF_1580858255000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BDF_1580858255000.TAR.GZ
INFO: Copying 1U5T-14G421-BEF_1580858316000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BEF_1580858316000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BEF_1580858316000.TAR.GZ
INFO: Copying 1U5T-14G421-BFF_1580858475000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BFF_1580858475000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BFF_1580858475000.TAR.GZ
INFO: Copying 1U5T-14G421-BFF_1580858475000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BFF_1580858475000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BFF_1580858475000.TAR.GZ
INFO: Copying 1U5T-14G421-BGF_1580858524000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BGF_1580858524000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BGF_1580858524000.TAR.GZ
INFO: Copying 1U5T-14G421-BHF_1580858580000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BHF_1580858580000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BHF_1580858580000.TAR.GZ
INFO: Copying 1U5T-14G421-BJF_1580858694000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G421-BJF_1580858694000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G421-BJF_1580858694000.TAR.GZ
INFO: Copying 1U5T-14G424-BH_1582138650000.TAR.GZ
INFO: Verifying integrity of 1U5T-14G424-BH_1582138650000.TAR.GZ (this could take some time)
INFO: Successfully Verified 1U5T-14G424-BH_1582138650000.TAR.GZ
INFO: Copying 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BAE_1580861780000.TAR.GZ (this could take some time)
INFO: Successfully Verified 4U5T-14G422-BAE_1580861780000.TAR.GZ
INFO: Copying 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BBE_1580861854000.TAR.GZ (this could take some time)
INFO: Successfully Verified 4U5T-14G422-BBE_1580861854000.TAR.GZ
INFO: Copying 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BCE_1580861916000.TAR.GZ (this could take some time)
INFO: Successfully Verified 4U5T-14G422-BCE_1580861916000.TAR.GZ
INFO: Copying 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Verifying integrity of 4U5T-14G422-BDE_1580862152000.TAR.GZ (this could take some time)
INFO: Successfully Verified 4U5T-14G422-BDE_1580862152000.TAR.GZ
INFO: Copying 1u5t-14g386-cb.tar.gz
INFO: Verifying integrity of 1u5t-14g386-cb.tar.gz (this could take some time)
INFO: Successfully Verified 1u5t-14g386-cb.tar.gz
INFO: ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

yes it´s on the copying stage.
Thanks for your time. i´am going to test it with an other computer and difficult usb drive.
Let’s see what happens :slight_smile:

I tested it on an other computer today.
the download and the copy were successful.
thank you for your help :slight_smile:

Thanks, can you confirm the specs, os, security software etc on the computer it didn’t work on, specifically what is different between them?

The biggest differences are:
Doesn‘t work:

Windows 7
Kaspersky Internet Security
USB 2.0 connection

works:

Windows 8
MC Afee Internet Security
USB 3.0 connection