Hello all,
I recently upgraded my transit 350 screen from a 4" to the 8" from a 2018 ecosport. I updated software via Cyanlabs software update.
I believe that I have a gen4 APIM - though I am not sure about the navigation, I assume that because I never had navigation with the 4" the APIM must be non-nav.
I am now unable to use Fordpass app., I tried a master reset (via the onscreen reset), removed the vehicle from my app (on phone), and tried to add vehicle again. The process was unable to complete. I tried going into the Fordpass menu and viewing connectivity settings. The loading symbol appeared onscreen and the disappeared. Tried going back into the connectivity settings menu, it does not load but tries to (gets stuck there). Still unable to connect to vehicle via Fordpass. Vehicle hotspot does work. No radio issue as noted by some users above.
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: MY20
Install Type: OEM
Old SYNC Version: 3.4.23188
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
No specific error messages.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.13.0.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.13.0.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.4.23188
Region:
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: SAMSUNG MZVLW256HEHP-000 SCSI Disk Device
Size: 238.5GB
FileSystem: exFAT
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.0.0 Stable - Autoinstall Mode - RWData Cleaner NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Options = AutoInstall
FILES (1)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
LOG
[1/31/2025 12:59:18 PM] Selected Region: NA - Release: RWData Cleaner - Map Version: Non Nav APIM
[1/31/2025 12:59:18 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[1/31/2025 12:59:18 PM] MY20 Protection: Auto-Detect
[1/31/2025 12:59:18 PM] Formatting USB drive
[1/31/2025 12:59:18 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[1/31/2025 12:59:27 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[1/31/2025 12:59:27 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[1/31/2025 12:59:27 PM] Preparing USB drive
[1/31/2025 12:59:27 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[1/31/2025 12:59:27 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[1/31/2025 12:59:27 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[1/31/2025 12:59:27 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[1/31/2025 12:59:27 PM] Generating Autoinstall.lst
[1/31/2025 12:59:27 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!