ForScan APIM error code APIM U2101:00-0B

I recently updated my Sync 2 to a Sync 3 by way of a Chinese kit now running Sync v3.4. No issues with the audio system so I thought. I decided to run a scan using ForScan and said software shows the following error:

APIM U2101:00-0B
Code: U2101 - Control Module Configuration Incompatible
Status: (-0B)
-DTC Present at Time of Request
-Malfunction Indicator Lamp is Off for this DTC
Module: Accessory Protocol Interface Module

Since I’m new to the Ford world I will be the first to say I have no clue how to go about fixing this error. My car is a 2013 Ford C-Max Hybrid SEL

Any help on this matter much appreciated.

Sync 3.4 no visual indications from the active parking assistant. C-Max - SYNC 3 Support / CyanLabs Update Support - CyanLabs Official Community

Ignore it. Odds are if you get rid of it than it will come back. Best way to get rid of it is to rewrite the whole module.

Thanks for the input. Much appreciated. :+1:

UPDATE:

I contacted the Chinese seller about the error I was getting on ForScan. They replied:

“U2101 can be ignored. After upgrading from SYNC 2 to SYNC 3, the system recognized that the hardware was different, resulting in an error. It will not affect the use of any functions. All SYNC 2 upgrades to SYNC 3 will have this fault code due to the hardware changes made.”

I can confirm that there are no problems with the operation or function of the equipment in regards to that error code.

That is complete BS. This shows their ignorance of the situation.

This is the correct action at this point. Clear all the DTC’s, rewrite the APIM, master reset, run the vehicle and scan for DTC’s.

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