GPS does not work after updating

iandalton · 27 August 2024 07:08

My APIM doesn’t have nav, but it did have GPS because the compass worked and the clock could automatically update. After updating the compass does not work and the clock settings tell me GPS is unavalable.

SYNC Region: EU

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.17276

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.17276
Region: EU
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Dell Recovery USB USB Device
Size: 7.2GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat  Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (6)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1.5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[20/08/2024 14:31:38] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: Non Nav APIM 
[20/08/2024 14:31:38] Install Mode: Auto-Detect (reformat) Forced: False 
[20/08/2024 14:31:38] MY20 Protection: Auto-Detect 
[20/08/2024 14:31:38] Formatting USB drive
[20/08/2024 14:31:38] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[20/08/2024 14:31:46] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[20/08/2024 14:31:46] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[20/08/2024 14:31:46] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[20/08/2024 14:31:46] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[20/08/2024 14:31:46] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[20/08/2024 14:31:53] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download) 
[20/08/2024 14:31:53] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[20/08/2024 14:31:56] Validate: 4U5T-14G423-AC_1615425645000.TAR.GZ (Failed!, Downloading)
[20/08/2024 14:31:56] Downloading: 4U5T-14G423-AC_1615425645000.TAR.GZ
[20/08/2024 14:39:20] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[20/08/2024 14:39:23] Downloaded: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[20/08/2024 14:39:23] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/08/2024 14:39:23] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[20/08/2024 14:39:56] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/08/2024 14:39:56] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/08/2024 14:39:56] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[20/08/2024 14:39:56] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[20/08/2024 14:48:53] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[20/08/2024 14:48:57] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[20/08/2024 14:48:57] Preparing USB drive
[20/08/2024 14:48:57] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[20/08/2024 14:48:57] Copying: 1u5t-14g386-cb.tar.gz 
[20/08/2024 14:49:00] Validating: 1u5t-14g386-cb.tar.gz 
[20/08/2024 14:49:00] Copied: 1u5t-14g386-cb.tar.gz 
[20/08/2024 14:49:00] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[20/08/2024 14:49:00] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[20/08/2024 14:49:00] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[20/08/2024 14:49:00] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[20/08/2024 14:49:00] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[20/08/2024 14:49:00] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[20/08/2024 14:52:25] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[20/08/2024 14:53:13] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ 
[20/08/2024 14:53:13] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[20/08/2024 14:53:13] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[20/08/2024 14:54:42] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[20/08/2024 14:54:48] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[20/08/2024 14:54:48] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/08/2024 14:54:48] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/08/2024 14:54:55] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/08/2024 14:54:56] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/08/2024 14:54:56] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[20/08/2024 14:54:56] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[20/08/2024 14:56:49] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[20/08/2024 14:56:58] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[20/08/2024 14:56:58] Generating reformat.lst
[20/08/2024 14:56:58] Generating autoinstall.lst
[20/08/2024 14:56:58] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 27 August 2024 08:48

Have you master reset?. Has the car been driven after the update?.

If so, install 3.4.21265 instead…
There’s a known issue with latest builds on some NON-NAV APIMs…

iandalton · 27 August 2024 09:22

Yes, it has both been master reset and driven many times. Will the version you suggest simply go over the top of the one that is already there?

SaNdMaN · 27 August 2024 09:29

Yes, you can easily change Sync3 versions… Just configure Syn3Updater accordingly…

If you have issues going to an older build you may need to free up some space → https://community.cyanlabs.net/t/topic/1984/1

iandalton · 27 August 2024 12:28

Successfully downgraded to 3.4.21265 and GPS now works again, if a little clunky compared to how it used to work. Maybe did not have enough satellites to be able to work smoothly.

SaNdMaN · 27 August 2024 12:38

Give it a few hours or days to see how it behaves, I believe you also performed a master reset once it was done.

But as a recommendation, do not say you unit has NAV or GPS, since it makes it sound like your unit has navigation…

Yes, all APIMs are somehow GPS capable, but not all are NAV capable.

Anyways, glad it works. You will not be able to upgrade further though.

iandalton · 27 August 2024 15:40

Is it possible mine is NAV capable and just doesn’t have it? I would not be terribly surprised.

warlock12118 · 27 August 2024 16:28

An EU NAV has 64Gb of storage, a non-NAV has considerably less, it would be rare that one from the factory would be NAV capable but not have NAV enabled.
The interrogator can give you the model of the APIM so that you can look it up in the APIM database.

bill32399 · 28 August 2024 01:40

You have a better chance of winning the lottery.

system · 30 August 2024 01:41

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