Gracenotes Not showing up

Hey, so I have a GCC/Middle Eastern spec car and I upgraded to sync 3.4 build 19200 and grace notes are missing may you help me.

You might have some luck going here and looking for the file or ask on on that thread.

ive found the file JR3T-14G423-BB.tar.gz but i dont know how can i install it id love the help

Can you provide what settings you used in FordSyncDownloader, i will check the package contents

My settings were “any other sync version” and the region was “ROW”
I chose “ROW” as my region and “sync 3.4 build 19200” no maps

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Due to issues with some people row doesn’t have Gracenotes , install it manually by creating a autoinstall.lst

i would aprecite it you give me the file for the gracenotes for the ROW region because it turns out that the above was for an older version of sync and also what exact files do I need in my usb to do the installation do I need the reformat.lst file or no ?

Download the one you need here:

4U5T-14G423-AA 709Mb Sync3 v3.3.18082 (EU-0010) (17.02.2017) [1][2][3]
4U5T-14G423-BA 743Mb Sync3 v3.3.18082 (GL-0011) (17.02.2017) [1]
4U5T-14G423-CA 724Mb Sync3 v3.3.18082 (NA-0010) (19.02.2017) [1][2]
4U5T-14G423-DA 717Mb Sync3 v3.3.18082 (GL-0011) (17.02.2017) [1][2]
4U5T-14G423-EA 497Mb Sync3 v3.3.18082 (CN-0010) (19.02.2017) [1][2]
4U5T-14G423-FA 741Mb Sync3 v3.3.18082 (GL-0011) (17.02.2017) [1]

Thank you for the files witch one is specifically for the ROW Reigon

I do not know, I suspect -BA but I am not sure.

Maybe someone on here can verify which file is ROW?

Thank You For the help

Also how do I install gracenotes you did post how to install but it seems to be deleted

If you decide to install Gracenotes…
First, ensure that Gracenotes is not installed by looking at the IVSU screen in the unit.
Next, download the appropriate file you need for your region.

Run this like an update with an autoinstall.lst file:
Create usb with SyncMyRide folder (format as EXFAT).
Copy Gracenotes file in the SyncMyRide folder.
Root is autoinstall.lst and DONTINDX.MSA files.
You will need to edit the Autoinstall.lst file so it looks like this:
(The file name below is used as an example. Replace with filename of the file you need to install.)

Item1 = 4U5T-14G423-BA_123695.tar.gz
Open1 = SyncMyRide\4U5T-14G423-BA_123695.tar.gz
Options = Autoinstall

Place in USB slot in vehicle and wait for the installation to complete. Reboot Sync. check IVSU page for confirmation.

ive tried it no luck i let the car run for 40 min with the usb and still stuck on updating system software turned off the car and removed the usb

You probably aren’t able to fit Gracenotes on your APIM, some APIMs have less storage, this is why i don’t include gracenotes by default for ROW

Hmm weird I used to have gracenotes on sync 3.0

Let’s find out if you have enough space for the install. I suspect the above is correct, since the ROW maps are larger in this version.

Go to and download GB5T-14G386-AC_1587495565000.TAR.GZ
43Kb Interrogator_Log/utloggingutility. This will allow you to see what is on the APIM and the storage space and file structure. It will create an xml file you open in a browser.

Run this like an update with an autoinstall.lst file:
Create usb with SyncMyRide folder (format as EXFAT).
Copy the above file into the SyncMyRide folder.
Root is autoinstall.lst and DONTINDX.MSA files.
Autoinstall.lst looks like this:

Item1 = GB5T-14G386-AC_1587495565000.TAR.GZ
Open1 = SyncMyRide\GB5T-14G386-AC_1587495565000.TAR.GZ
Options = Delay,Include,Transaction

Insert usb in vehicle and run this. It will produce an xml file on the usb stick in the SyncMyRide folder. Open the xml and go to the bottom of the file to see your storage. The asbuilt info is also in the file near the top.

Apps partitions is .5gb bigger post 3.0 that’s why the reformat is needed.

Yep. I am curious how much storage is actually available after the new version of maps is installed.

And the storage size.

But I don’t have NAV