12elotro
February 20, 2025, 9:11pm
1
Have the maps been updated correctly?
I have updated to Sync version 3.4.23188 via the Ford website, the log file has been created and uploaded to the Ford website.
I then downloaded the Maps update, version F13, installed them but had several problems and am not sure if they were installed correctly. No log file was created but navigation works and system information shows F13
I have used the Interrogator tool, created the log file but am unsure whether to upload it to the Ford website in case I am validating a wrong update.
http://www.ford.co.uk/content/dam/guxeu/rhd/central/owners/resources-and-support/sync-%26-bluetooth-support/update/documents/Interrogator_AD.zip
Is there a way to check that the maps update was done correctly?
I don’t want to start the update from scratch because they are maps of Europe and it is very long
I know this has nothing to do with the Cyanlabs application but if someone can help me…
SYNC Region: EU
Navigation Variant: Nav
Manufacturer Year: MY20
Install Type: OEM
Old SYNC Version: 3.4.23188
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
Update Method: Official Ford
12elotro
March 13, 2025, 5:13pm
3
This is the log file created with the Interrogator tool.
I deleted the VIN number.
<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2025-02-20" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
<p:VIN>*****************************</p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
<d2p1:Role>CONSUMER</d2p1:Role>
<d2p1:RoleSource>OTA</d2p1:RoleSource>
<d2p1:RoleDesc>SYNCGEN3</d2p1:RoleDesc>
<d2p1:RoleID>OTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType/>
<p:Node isFlashed="false" specificationCategory="GGDS">
<d2p1:Address>7D0</d2p1:Address>
<d2p1:ECUAcronym name="APIM">
<d2p1:State>
<d2p1:Gateway gatewayType="NONE">
<d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
<d2p1:Response>NU5T-14G381-AD</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
<d2p1:Response>315535542d3134473432312d42414c000000000000000000315535542d3134473432312d42424c000000000000000000315535542d3134473432312d42434c000000000000000000315535542d3134473432312d42444c000000000000000000315535542d3134473432312d42454c000000000000000000315535542d3134473432312d42464c000000000000000000315535542d3134473432312d42474c000000000000000000315535542d3134473432312d42484c000000000000000000315535542d3134473432312d424a4c000000000000000000315535542d3134473635382d414800000000000000000000345535542d3134473432322d42414c000000000000000000345535542d3134473432322d42424c000000000000000000345535542d3134473432322d42434c000000000000000000345535542d3134473432322d42444c000000000000000000345535542d3134473432332d414300000000000000000000355535542d3134473339312d415400000000000000000000</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
<d2p1:Response>315535542d3134473432342d424e00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
<d2p1:Response>8c525ec2</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
<d2p1:Response>c4769812</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
<d2p1:Response>0a6a059a10224e0a06c2</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
<d2p1:Response>53500101c00b489004804c04</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
<d2p1:Response>0203000000</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
<d2p1:Response>00001d00240107</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
<d2p1:Response>1ac21aa42bd0</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
<d2p1:Response>80</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
<d2p1:Response>0700b300000000171c0000565600006a</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
<d2p1:Response>DS-1U5T-14G371-EL</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
<d2p1:Response>GU5T-14G380-FF</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
<d2p1:Response>LU5T-14G371-GNC</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
<d2p1:Response>1U5T-14G375-HA</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
<d2p1:Response>N0AG019D</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
<d2p1:Response>Blank</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
<d2p1:Response>03</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
<d2p1:Response>1U5T-14G374-EL</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
<d2p1:Response></d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
<d2p1:Response>80:f5:b5:3c:78:34</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
<d2p1:Response>80:f5:b5:3c:78:35</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
<d2p1:AdditionalAttributes logGeneratedDateTime="2025-02-20T21:21:14+00:00" RAM="775512064" vmcuVersion="Vector_VMCU_05.04.27">
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.2G" available="976K"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.0G" available="15M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.4G" available="14M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.6G" available="7.8M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.4G" available="17M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.7G" available="26M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="41M" available="312K"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.4G" available="4.9M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.4G" available="27M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="4.9G" available="29M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="5.0G" available="30M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="4.5G" available="26M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="3.8G" available="37M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="1.9G" available="8.4M"/>
<d2p1:PartitionHealth type="/fs/Nuance/grace" total="1003M" available="21M"/>
<d2p1:PartitionHealth type="/fs/rwdata/" total="1.2G" available="936M"/>
<d2p1:PartitionHealth type="/fs/rwdata/quip/" total="35M" available="35M"/>
<d2p1:PartitionHealth type="/fs/rwdata/quip/" total="90M" available="90M"/>
<d2p1:PartitionHealth type="/fs/mp/" total="1.4G" available="84M"/>
<d2p1:PartitionHealth type="/fs/mp/resources" total="72M" available="332K"/>
<d2p1:PartitionHealth type="/fs/images/" total="54G" available="9.5G"/>
<d2p1:InstallationLog/>
<d2p1:SyncData>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</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>
</p:OTAModuleSnapShot>
F150Chief
March 13, 2025, 7:20pm
4
In order to obtain this information you can upload the log file tho this website thru the Syn3 Updater process or see this tutorial, Tutorial: APIM Interrogator Utility/Create Interrogator Log - Ford / Guides - CyanLabs Official Community .
From the log file:
Looks normal for an EU map install.
F150Chief
March 15, 2025, 7:20pm
5
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