Help me to solve PKG_ERR04

miroslawLapot · February 20, 2025, 10:15am

Anyone can explain me steo by step how to overcome this error? What I shall to do to be able to update my Sync3.

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.23088

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
PKG_ERR04

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 3.4

Syn3 Updater Documentation Read: no

Syn3 Updater Log File

I don't know, sorry

CyanLabs · February 20, 2025, 8:48pm

“I don’t know, sorry”

post your log read the documentation to find it.

miroslawLapot · February 24, 2025, 9:37am

CYANLABS - SYN3 UPDATER - V2.13.1.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: EU
Navigation: True
Install Mode: Auto-Wykrywanie (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Wykrywanie

DESTINATION DETAILS
Mode: Drive
Model: VendorCo ProductCode USB Device
Size: 14,6GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AT_1660763323000.TAR.GZ
GRACENOTES=4U5T-14G423-AC_1615425645000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=1U5T-14G421-BAL_1723658080000.TAR.GZ
MAP=1U5T-14G421-BBL_1723560114000.TAR.GZ
MAP=1U5T-14G421-BCL_1723600422000.TAR.GZ
MAP=1U5T-14G421-BDL_1723600797000.TAR.GZ
MAP=1U5T-14G421-BEL_1723601194000.TAR.GZ
MAP=1U5T-14G421-BFL_1723601450000.TAR.GZ
MAP=1U5T-14G421-BGL_1723602075000.TAR.GZ
MAP=1U5T-14G421-BHL_1723602658000.TAR.GZ
MAP=1U5T-14G421-BJL_1723602553000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAL_1723663279000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBL_1723666341000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCL_1723745202000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDL_1723746662000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BN_1727700842000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.1.0 Stable - reformat Mode - Sync 3.4.23188 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (20)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-AT_1660763323000.TAR.GZ (1,5GB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
1U5T-14G421-BAL_1723658080000.TAR.GZ (2,5GB)
1U5T-14G421-BBL_1723560114000.TAR.GZ (539,6MB)
1U5T-14G421-BCL_1723600422000.TAR.GZ (1,8GB)
1U5T-14G421-BDL_1723600797000.TAR.GZ (1,1GB)
1U5T-14G421-BEL_1723601194000.TAR.GZ (1,8GB)
1U5T-14G421-BFL_1723601450000.TAR.GZ (2,5GB)
1U5T-14G421-BGL_1723602075000.TAR.GZ (2,1GB)
1U5T-14G421-BHL_1723602658000.TAR.GZ (2,6GB)
1U5T-14G421-BJL_1723602553000.TAR.GZ (26MB)
4U5T-14G422-BAL_1723663279000.TAR.GZ (2,4GB)
4U5T-14G422-BBL_1723666341000.TAR.GZ (2,3GB)
4U5T-14G422-BCL_1723745202000.TAR.GZ (1,7GB)
4U5T-14G422-BDL_1723746662000.TAR.GZ (2,1GB)
1U5T-14G424-BN_1727700842000.TAR.GZ (1,7KB)

LOG
[19.02.2025 14:07:00] Selected Region: EU - Release: Sync 3.4.23188 - Map Version: F13 (2023) - EU (10 2024)
[19.02.2025 14:07:00] Install Mode: Auto-Wykrywanie (reformat) Forced: False
[19.02.2025 14:07:00] MY20 Protection: Auto-Wykrywanie
[19.02.2025 14:07:00] Formatting USB drive
[19.02.2025 14:07:00] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[19.02.2025 14:07:10] Checking Existing File: 1u5t-14g386-cb.tar.gz
[19.02.2025 14:07:10] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[19.02.2025 14:07:10] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[19.02.2025 14:07:10] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:10] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[19.02.2025 14:07:19] Validated: 5U5T-14G391-AT_1660763323000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:19] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[19.02.2025 14:07:23] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:23] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[19.02.2025 14:07:23] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:23] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[19.02.2025 14:07:28] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:28] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[19.02.2025 14:07:42] Validated: 1U5T-14G421-BAL_1723658080000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:42] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[19.02.2025 14:07:45] Validated: 1U5T-14G421-BBL_1723560114000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:45] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[19.02.2025 14:07:56] Validated: 1U5T-14G421-BCL_1723600422000.TAR.GZ (Skipping Download)
[19.02.2025 14:07:56] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[19.02.2025 14:08:03] Validated: 1U5T-14G421-BDL_1723600797000.TAR.GZ (Skipping Download)
[19.02.2025 14:08:03] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[19.02.2025 14:08:13] Validated: 1U5T-14G421-BEL_1723601194000.TAR.GZ (Skipping Download)
[19.02.2025 14:08:13] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[19.02.2025 14:08:28] Validated: 1U5T-14G421-BFL_1723601450000.TAR.GZ (Skipping Download)
[19.02.2025 14:08:28] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[19.02.2025 14:08:40] Validated: 1U5T-14G421-BGL_1723602075000.TAR.GZ (Skipping Download)
[19.02.2025 14:08:40] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[19.02.2025 14:08:55] Validated: 1U5T-14G421-BHL_1723602658000.TAR.GZ (Skipping Download)
[19.02.2025 14:08:55] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[19.02.2025 14:08:55] Validated: 1U5T-14G421-BJL_1723602553000.TAR.GZ (Skipping Download)
[19.02.2025 14:08:55] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[19.02.2025 14:09:09] Validated: 4U5T-14G422-BAL_1723663279000.TAR.GZ (Skipping Download)
[19.02.2025 14:09:09] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[19.02.2025 14:09:23] Validated: 4U5T-14G422-BBL_1723666341000.TAR.GZ (Skipping Download)
[19.02.2025 14:09:23] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[19.02.2025 14:09:33] Validated: 4U5T-14G422-BCL_1723745202000.TAR.GZ (Skipping Download)
[19.02.2025 14:09:33] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[19.02.2025 14:09:45] Validated: 4U5T-14G422-BDL_1723746662000.TAR.GZ (Skipping Download)
[19.02.2025 14:09:45] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ
[19.02.2025 14:09:45] Validated: 1U5T-14G424-BN_1727700842000.TAR.GZ (Skipping Download)
[19.02.2025 14:09:45] Preparing USB drive
[19.02.2025 14:09:45] Checking Existing File: 1u5t-14g386-cb.tar.gz
[19.02.2025 14:09:45] Copying: 1u5t-14g386-cb.tar.gz
[19.02.2025 14:09:46] Validating: 1u5t-14g386-cb.tar.gz
[19.02.2025 14:09:46] Copied: 1u5t-14g386-cb.tar.gz
[19.02.2025 14:09:46] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[19.02.2025 14:09:46] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[19.02.2025 14:09:46] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[19.02.2025 14:09:46] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[19.02.2025 14:09:46] Checking Existing File: 5U5T-14G391-AT_1660763323000.TAR.GZ
[19.02.2025 14:09:46] Copying: 5U5T-14G391-AT_1660763323000.TAR.GZ
[19.02.2025 14:12:01] Validating: 5U5T-14G391-AT_1660763323000.TAR.GZ
[19.02.2025 14:12:13] Copied: 5U5T-14G391-AT_1660763323000.TAR.GZ
[19.02.2025 14:12:13] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ
[19.02.2025 14:12:13] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ
[19.02.2025 14:13:18] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ
[19.02.2025 14:13:23] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ
[19.02.2025 14:13:23] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ
[19.02.2025 14:13:23] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ
[19.02.2025 14:13:28] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ
[19.02.2025 14:13:29] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ
[19.02.2025 14:13:29] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[19.02.2025 14:13:29] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[19.02.2025 14:14:50] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[19.02.2025 14:14:56] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[19.02.2025 14:14:56] Checking Existing File: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[19.02.2025 14:14:56] Copying: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[19.02.2025 14:18:50] Validating: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[19.02.2025 14:19:10] Copied: 1U5T-14G421-BAL_1723658080000.TAR.GZ
[19.02.2025 14:19:10] Checking Existing File: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[19.02.2025 14:19:10] Copying: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[19.02.2025 14:19:59] Validating: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[19.02.2025 14:20:03] Copied: 1U5T-14G421-BBL_1723560114000.TAR.GZ
[19.02.2025 14:20:03] Checking Existing File: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[19.02.2025 14:20:03] Copying: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[19.02.2025 14:22:50] Validating: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[19.02.2025 14:23:04] Copied: 1U5T-14G421-BCL_1723600422000.TAR.GZ
[19.02.2025 14:23:04] Checking Existing File: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[19.02.2025 14:23:04] Copying: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[19.02.2025 14:24:50] Validating: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[19.02.2025 14:24:59] Copied: 1U5T-14G421-BDL_1723600797000.TAR.GZ
[19.02.2025 14:24:59] Checking Existing File: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[19.02.2025 14:24:59] Copying: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[19.02.2025 14:27:50] Validating: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[19.02.2025 14:28:04] Copied: 1U5T-14G421-BEL_1723601194000.TAR.GZ
[19.02.2025 14:28:04] Checking Existing File: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[19.02.2025 14:28:04] Copying: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[19.02.2025 14:32:04] Validating: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[19.02.2025 14:32:25] Copied: 1U5T-14G421-BFL_1723601450000.TAR.GZ
[19.02.2025 14:32:25] Checking Existing File: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[19.02.2025 14:32:25] Copying: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[19.02.2025 14:35:45] Validating: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[19.02.2025 14:36:02] Copied: 1U5T-14G421-BGL_1723602075000.TAR.GZ
[19.02.2025 14:36:02] Checking Existing File: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[19.02.2025 14:36:02] Copying: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[19.02.2025 14:40:14] Validating: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[19.02.2025 14:40:34] Copied: 1U5T-14G421-BHL_1723602658000.TAR.GZ
[19.02.2025 14:40:34] Checking Existing File: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[19.02.2025 14:40:34] Copying: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[19.02.2025 14:40:37] Validating: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[19.02.2025 14:40:37] Copied: 1U5T-14G421-BJL_1723602553000.TAR.GZ
[19.02.2025 14:40:37] Checking Existing File: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[19.02.2025 14:40:37] Copying: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[19.02.2025 14:44:19] Validating: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[19.02.2025 14:44:38] Copied: 4U5T-14G422-BAL_1723663279000.TAR.GZ
[19.02.2025 14:44:38] Checking Existing File: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[19.02.2025 14:44:38] Copying: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[19.02.2025 14:48:11] Validating: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[19.02.2025 14:48:29] Copied: 4U5T-14G422-BBL_1723666341000.TAR.GZ
[19.02.2025 14:48:29] Checking Existing File: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[19.02.2025 14:48:29] Copying: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[19.02.2025 14:51:12] Validating: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[19.02.2025 14:51:26] Copied: 4U5T-14G422-BCL_1723745202000.TAR.GZ
[19.02.2025 14:51:26] Checking Existing File: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[19.02.2025 14:51:26] Copying: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[19.02.2025 14:54:44] Validating: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[19.02.2025 14:55:02] Copied: 4U5T-14G422-BDL_1723746662000.TAR.GZ
[19.02.2025 14:55:02] Checking Existing File: 1U5T-14G424-BN_1727700842000.TAR.GZ
[19.02.2025 14:55:02] Copying: 1U5T-14G424-BN_1727700842000.TAR.GZ
[19.02.2025 14:55:02] Validating: 1U5T-14G424-BN_1727700842000.TAR.GZ
[19.02.2025 14:55:02] Copied: 1U5T-14G424-BN_1727700842000.TAR.GZ
[19.02.2025 14:55:02] Generating reformat.lst
[19.02.2025 14:55:02] Generating autoinstall.lst
[19.02.2025 14:55:02] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · February 24, 2025, 3:37pm

So that’s not true, isn’t it?

Which one is it?.

Configure Syn3Updater accordingly qnd recreate the USB.

miroslawLapot · February 24, 2025, 3:47pm

So what shall I do? What data I shall provide you to help me out with this PKG_ERR04 issue?

SaNdMaN · February 24, 2025, 4:19pm

You need to read the documentation and configure the tool correctly

Rollback_Jockey · February 24, 2025, 5:47pm

Give syn3updater factual information.

system · February 26, 2025, 5:48pm

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