I can't update and use my sync

my car is Ford Focus SEl 2017 and after I updated the car screen with Syn3Updater for the second time it stopped and said error, since 5 days ago I I can’t update and use my sync and i show me many errors that I taken them.


SYNC Region: ROW

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.0.16074

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
error update package not found
error in 4u5t…

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 3

Syn3 Updater Documentation Read: no

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 2.0.16074
Region: NA
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra USB Device
Size: 28.6GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (5)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[9/30/2023 4:51:48 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM 
[9/30/2023 4:51:48 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[9/30/2023 4:51:48 PM] MY20 Protection: Auto-Detect 
[9/30/2023 4:51:48 PM] Formatting USB drive
[9/30/2023 4:51:48 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[9/30/2023 4:51:56 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/30/2023 4:51:56 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[9/30/2023 4:51:56 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/30/2023 4:51:56 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[9/30/2023 4:51:56 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/30/2023 4:51:56 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[9/30/2023 4:53:57 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/30/2023 4:53:58 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/30/2023 4:53:58 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/30/2023 4:53:58 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[9/30/2023 4:57:01 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/30/2023 4:57:03 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/30/2023 4:57:03 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/30/2023 4:57:07 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[9/30/2023 4:57:07 PM] Preparing USB drive
[9/30/2023 4:57:07 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/30/2023 4:57:07 PM] Copying: 1u5t-14g386-cb.tar.gz 
[9/30/2023 4:57:08 PM] Validating: 1u5t-14g386-cb.tar.gz 
[9/30/2023 4:57:08 PM] Copied: 1u5t-14g386-cb.tar.gz 
[9/30/2023 4:57:08 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/30/2023 4:57:08 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/30/2023 4:57:08 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/30/2023 4:57:08 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/30/2023 4:57:08 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/30/2023 4:57:08 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/30/2023 4:57:48 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/30/2023 4:57:49 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[9/30/2023 4:57:49 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/30/2023 4:57:49 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/30/2023 4:58:58 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/30/2023 4:59:00 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[9/30/2023 4:59:00 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/30/2023 4:59:00 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/30/2023 5:00:46 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/30/2023 5:00:49 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/30/2023 5:00:49 PM] Generating reformat.lst
[9/30/2023 5:00:49 PM] Generating autoinstall.lst
[9/30/2023 5:00:49 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Do you have a picture of the error?.
Try recreating the USB without selecting Gracenotes.

Thank you for your replay, I tried again i i solved it :slight_smile:

Ok, your unit does not seem to have all the storage required to fit all … you can try installing manually, but no guarantee…

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