I have Bricked

I had selected options for nav without having a nav unit sync3. Had an error 4u5t-14g422-cam. I had unchecked all maps, completed interrogation and tried to install. the error came up now I am stuck on the Mustang slide show and can’t go back.


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0

New SYNC Version: 3.0

Do you have a error message, if so what is it?
4u5t-14g422-cam

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.18025
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: VendorCo ProductCode USB Device
Size: 7.5GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (11)
GB5T-14G386-AA_56065.tar.gz (43.1KB)
Sync_VWCY0467_1FTFW1RG1JFB85950.xml (10.1KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)

LOG
[12/23/2023 5:30:03 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice) 
[12/23/2023 5:30:03 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[12/23/2023 5:30:03 PM] MY20 Protection: Disabled / Not MY20 
[12/23/2023 5:30:03 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[12/23/2023 5:30:03 PM] Downloading: 1u5t-14g386-cb.tar.gz
[12/23/2023 5:30:07 PM] Validating: 1u5t-14g386-cb.tar.gz 
[12/23/2023 5:30:07 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[12/23/2023 5:30:07 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/23/2023 5:30:07 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[12/23/2023 5:30:07 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/23/2023 5:30:07 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[12/23/2023 5:30:07 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/23/2023 5:30:09 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[12/23/2023 5:30:09 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/23/2023 5:30:11 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[12/23/2023 5:30:11 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[12/23/2023 5:30:11 PM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ
[12/23/2023 5:30:12 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[12/23/2023 5:30:12 PM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[12/23/2023 5:30:12 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[12/23/2023 5:30:12 PM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[12/23/2023 5:30:54 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[12/23/2023 5:30:57 PM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[12/23/2023 5:30:57 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[12/23/2023 5:30:57 PM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[12/23/2023 5:31:25 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[12/23/2023 5:31:26 PM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[12/23/2023 5:31:26 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[12/23/2023 5:31:26 PM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[12/23/2023 5:31:46 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[12/23/2023 5:31:48 PM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[12/23/2023 5:31:48 PM] Preparing USB drive
[12/23/2023 5:31:48 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[12/23/2023 5:31:48 PM] Copying: 1u5t-14g386-cb.tar.gz 
[12/23/2023 5:31:48 PM] Validating: 1u5t-14g386-cb.tar.gz 
[12/23/2023 5:31:49 PM] Copied: 1u5t-14g386-cb.tar.gz 
[12/23/2023 5:31:49 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/23/2023 5:31:49 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/23/2023 5:31:49 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/23/2023 5:31:49 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/23/2023 5:31:49 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/23/2023 5:31:49 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/23/2023 5:32:47 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/23/2023 5:33:09 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[12/23/2023 5:33:09 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/23/2023 5:33:09 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/23/2023 5:34:32 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/23/2023 5:34:48 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[12/23/2023 5:34:48 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/23/2023 5:34:48 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/23/2023 5:36:57 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/23/2023 5:37:46 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[12/23/2023 5:37:46 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[12/23/2023 5:37:46 PM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[12/23/2023 5:37:46 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[12/23/2023 5:37:46 PM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[12/23/2023 5:37:46 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[12/23/2023 5:37:46 PM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[12/23/2023 5:40:55 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[12/23/2023 5:41:39 PM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[12/23/2023 5:41:39 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[12/23/2023 5:41:39 PM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[12/23/2023 5:43:38 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[12/23/2023 5:44:13 PM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[12/23/2023 5:44:13 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[12/23/2023 5:44:13 PM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[12/23/2023 5:45:35 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[12/23/2023 5:45:58 PM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[12/23/2023 5:45:58 PM] Generating reformat.lst
[12/23/2023 5:45:58 PM] Generating autoinstall.lst
[12/23/2023 5:45:59 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Make a new USB thru Syn3Updater for only the Sync 3 app for 3.3.19052. Do not include any other files. The autuoinstall.lst file should be the same as above that you used before. Run this in the vehicle. If this is successful, you will have 3.3.19052 installed and can then install the 3.4 software and voice file without reformatting. Keep in mind you will likely not have enough free space on the APIM to install GN when installing Sync 3.4.

It might help to disconnect power for 5 minutes from the APIM if needed. Disconnecting the battery would suffice.

would the autoinstall.lst file be [PU5T-14G386BB_1690840002000.TAR.GZ]?
also, would this be in the interrogator log phase?
I had reformatted the USB for 3.3.19052 but to continue I must go to the interrogator log phase.

Firstly, be aware that is it’s Christmas, reply times are going to be longer than normal. Secondly this is community driven.

Anyway…

Make sure in Syn3Updater settings you have reset your current version back to 3.0.xxxxx for example 3.0.00000 as if Syn3 Updater thinks you are on 3.2+ it will use autoinstall instead of reformat.

Thanks, ill give this a go. Merry xmas and thanks for your help.

No problem, in addition to what i said above, when asked if you are MY20 or not, you already know you are not so you can say it’s not MY20, if you were MY20 you wouldn’t have been able to get to the mustang screen.

Hello, I’m still having an orange screen it can’t find the packages.
I will go step by step in my processes so we can see where I’m making mistakes.

Car configuration
entered 3.0.18025 (this was initially before I attempted the update), NA, No Nav, ignored MY20. download location=USB Log File location= Syn3updater
Apply settings

Destination USB MBR exFAT

for current config

drive=USB
Region= NA
Version= 3.3.19052 (can’t go any lower)
MAP Non-NAV APIM

start applies interrogator (no packages detected)
Download (no packages detected)
install mode is reformat.

I was initially trying to update to 3.4.23188 from the initial 3.0.18025 w/ NAV, unchecked all maps except map license.

You need to not make a interrogator log, thats not going to work at this stage!

Everytime you create a new usb, post your LOG without this we can’t help.

[12/26/2023 1:41:21 PM] Selected Region: NA - Release: Sync 3.3.19052 - Map Version: Non Nav APIM
[12/26/2023 1:41:21 PM] Install Mode: Auto-Detect (reformat) Forced: False
[12/26/2023 1:41:21 PM] MY20 Protection: Auto-Detect
[12/26/2023 1:41:21 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[12/26/2023 1:41:21 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[12/26/2023 1:41:21 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/26/2023 1:41:21 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[12/26/2023 1:41:21 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[12/26/2023 1:41:22 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[12/26/2023 1:41:22 PM] Checking Existing File: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[12/26/2023 1:41:23 PM] Validated: 4U5T-14G391-CJ_1552513842000.TAR.GZ (Skipping Download)
[12/26/2023 1:41:23 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[12/26/2023 1:41:25 PM] Validated: 4U5T-14G423-CA_123766.tar.gz (Skipping Download)

It’s not really clear where you issue is. i get very minimal responses from you.

Please explain in detail, the last things you have done and the current state of your SYNC and what issue you are having.

Also, not sure why you decided to only post half of a log file, that doesn’t help.

interrogator mode from trying to update to 3.4.23188. there was an issue with the 4U5T-14G422-CAM_1682463335000.TAR.GZ

CYANLABS - SYN3 UPDATER - V2.12.2.0 Branch: Stable Operating System: Microsoft Windows 11 Home (2009) PREVIOUS CONFIGURATION Version: 3.0.18025 Region: NA Navigation: True Install Mode: Auto-Detect (reformat) Install Mode Overridden: False My20 Protection Enabled: Disabled / Not MY20 DESTINATION DETAILS Mode: Drive Model: VendorCo ProductCode USB Device Size: 7.5GB FileSystem: exFAT Partition Type: MBR REFORMAT.LST VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ APPS=NU5T-14G381-AD_1689364279000.TAR.GZ MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ AUTOINSTALL.LST ; CyanLabs Syn3Updater 2.12.2.0 Stable - reformat Mode - Sync 3.4.23188 NA [SYNCGen3.0_ALL_PRODUCT] Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz Options = AutoInstall FILES (11) GB5T-14G386-AA_56065.tar.gz (43.1KB) Sync_VWCY0467_1FTFW1RG1JFB85950.xml (10.1KB) 1u5t-14g386-cb.tar.gz (8.5MB) PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB) 5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB) 4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB) NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB) 4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB) 4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB) 4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB) 4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB) LOG [12/23/2023 5:30:03 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice) [12/23/2023 5:30:03 PM] Install Mode: Auto-Detect (reformat) Forced: False [12/23/2023 5:30:03 PM] MY20 Protection: Disabled / Not MY20 [12/23/2023 5:30:03 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz [12/23/2023 5:30:03 PM] Downloading: 1u5t-14g386-cb.tar.gz [12/23/2023 5:30:07 PM] Validating: 1u5t-14g386-cb.tar.gz [12/23/2023 5:30:07 PM] Downloaded: 1u5t-14g386-cb.tar.gz [12/23/2023 5:30:07 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ [12/23/2023 5:30:07 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) [12/23/2023 5:30:07 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/23/2023 5:30:07 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) [12/23/2023 5:30:07 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/23/2023 5:30:09 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) [12/23/2023 5:30:09 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ [12/23/2023 5:30:11 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) [12/23/2023 5:30:11 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:30:11 PM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:30:12 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:30:12 PM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:30:12 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:30:12 PM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:30:54 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:30:57 PM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:30:57 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:30:57 PM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:31:25 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:31:26 PM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:31:26 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:31:26 PM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:31:46 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:31:48 PM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:31:48 PM] Preparing USB drive [12/23/2023 5:31:48 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz [12/23/2023 5:31:48 PM] Copying: 1u5t-14g386-cb.tar.gz [12/23/2023 5:31:48 PM] Validating: 1u5t-14g386-cb.tar.gz [12/23/2023 5:31:49 PM] Copied: 1u5t-14g386-cb.tar.gz [12/23/2023 5:31:49 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ [12/23/2023 5:31:49 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ [12/23/2023 5:31:49 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ [12/23/2023 5:31:49 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ [12/23/2023 5:31:49 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/23/2023 5:31:49 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/23/2023 5:32:47 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/23/2023 5:33:09 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ [12/23/2023 5:33:09 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/23/2023 5:33:09 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/23/2023 5:34:32 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/23/2023 5:34:48 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ [12/23/2023 5:34:48 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ [12/23/2023 5:34:48 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ [12/23/2023 5:36:57 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ [12/23/2023 5:37:46 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ [12/23/2023 5:37:46 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:37:46 PM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:37:46 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:37:46 PM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ [12/23/2023 5:37:46 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:37:46 PM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:40:55 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:41:39 PM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ [12/23/2023 5:41:39 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:41:39 PM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:43:38 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:44:13 PM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ [12/23/2023 5:44:13 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:44:13 PM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:45:35 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:45:58 PM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ [12/23/2023 5:45:58 PM] Generating reformat.lst [12/23/2023 5:45:58 PM] Generating autoinstall.lst [12/23/2023 5:45:59 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

this was from initially trying to update, which got me stuck.
that half file is “download only” on my attempt to fix it. if I hit start it would’ve brought me to interrogator.

The 14G422 file is a map voice file. You should not have used this anyways…

Now, where is the APIM stuck?
When it boots, what screen does it stop at?
Is it still stuck in the reformatter?

If the above is true, follow this doc…
Reformat Boot Screen Recovery.pdf (113.9 KB)

And you can use this file…
reformat.lst (44 Bytes)

The mustang screen? Im new to this sorry

Do the above…

It worked! Thank you.

Now that it’s back, please do not install the maps. You can now go to the Syn3Updater and update via AUTOINSTALL to the level you would like. You DO NOT need to reformat.

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