incomplete functions

i have a 2013 explorer that i installed a sync 3 system in from a fusion. most of the system works. but i dont have any rear A/C controls. i can only control the front A/C from the controls below the screen. no heated seat function and the clock doest show on the screen or the instrument cluster anymore. im assuming its an asbuilt issue, but im not sure if i put asbutil from my 13 in. or does it need to be from a newer explorer.


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 2.2.16280

New SYNC Version: 3.4

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: V2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

PREVIOUS CONFIGURATION
Version: 2.2.16280
Region: NA
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Directory
Path: D:\\

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (5)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[2/7/2024 10:03:56 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM 
[2/7/2024 10:03:56 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[2/7/2024 10:03:56 AM] MY20 Protection: Auto-Detect 
[2/7/2024 10:03:56 AM] Clearing Selected Folder
[2/7/2024 10:03:56 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/7/2024 10:03:56 AM] Downloading: 1u5t-14g386-cb.tar.gz
[2/7/2024 10:03:58 AM] Validating: 1u5t-14g386-cb.tar.gz 
[2/7/2024 10:03:58 AM] Downloaded: 1u5t-14g386-cb.tar.gz 
[2/7/2024 10:03:58 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/7/2024 10:03:58 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/7/2024 10:03:58 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/7/2024 10:03:58 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/7/2024 10:03:58 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/7/2024 10:03:58 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/7/2024 10:04:10 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/7/2024 10:04:12 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/7/2024 10:04:12 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/7/2024 10:04:12 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/7/2024 10:04:28 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/7/2024 10:04:30 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/7/2024 10:04:30 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/7/2024 10:04:30 AM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/7/2024 10:05:55 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/7/2024 10:05:58 AM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/7/2024 10:05:58 AM] Preparing selected directory (No USB Drive Selected)
[2/7/2024 10:05:58 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2/7/2024 10:05:58 AM] Copying: 1u5t-14g386-cb.tar.gz 
[2/7/2024 10:05:58 AM] Validating: 1u5t-14g386-cb.tar.gz 
[2/7/2024 10:05:58 AM] Copied: 1u5t-14g386-cb.tar.gz 
[2/7/2024 10:05:58 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/7/2024 10:05:58 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/7/2024 10:05:58 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/7/2024 10:05:58 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2/7/2024 10:05:58 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/7/2024 10:05:58 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/7/2024 10:06:12 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/7/2024 10:06:15 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2/7/2024 10:06:15 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/7/2024 10:06:15 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/7/2024 10:06:37 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/7/2024 10:06:41 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2/7/2024 10:06:41 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/7/2024 10:06:41 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/7/2024 10:07:17 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/7/2024 10:07:24 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2/7/2024 10:07:24 AM] Generating reformat.lst
[2/7/2024 10:07:24 AM] Generating autoinstall.lst
[2/7/2024 10:07:24 AM] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY! 

Why didn’t you create a USB installation?

You have an AB setting wrong in most likely your APIM. Post your AB settings for your APIM.

1 Like

Sorry very new to this. Do you mean the as built data for the APIM?

Yes

FD0-01-01. 2A2A. 0502. 083C
01-02. 0089. 0A46. 8003
02-01. 5553. 0101. C044
02-02. 0240. 8000. 009D
02-03. 0005. E1
03-01. 0000. 0103. 00DF
04-01. 0100. 0200. 03E2
04-02. 0001. DE
05-01. 1AC2. 1AA4. 2BA2
05-02. D0AE
06-01. 805E
07-01. 0700. 3300. 0019
07-02. 0000. 171C. 0013
07-03. 0056. 566D. 00FA
07-04. 6A4C

Did you mean you had heated seats in your OP?

DE00/7D0-01-01: xxxx-xxxx-x*xx

You need a 9 or a B here for heated seats.

So I tried both 9&B. It shows the heated seat icon on the screen and it makes the noise when pressing it, but it doesn’t actually activate it. The same thing happens in the climate section, when you select to increase or decrease the temperature, fan speed, or change the modes it makes the noise that it was pressed, but nothing happens. I can only control the temp with the steering controls, or with the controls under the radio.

Do you have the cooled seats also or just heated? What trim level is it?

Heat only. It’s a limited

Did you buy a kit that came with a new HVAC module?

No, bought the radio with the APIM on Facebook. And ordered an adapter harness for it to plug in.

I don’t know what to tell you. The HVAC and heated seats are run off the HVAC module and you did not mess with that. Your settings are correct in your APIM and the ACM has nothing to do with any of it. Unless there is something I am not aware of or missed than I have nothing else to add.

Never use the APIM AB from your 13 profile again. It was for Sync 2 and the AB setting for Sync 3 are different.

Well that’s disappointing to hear haha. I do greatly appreciate you trying to help me though!

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