I had previously updated my sync to 3.4.22251 many months ago, recently I’m getting SYNC asking me to confirm automatic updates everytime I start the car and the radio defaults to AM or FM. I attempted to update to the newer version of SYNC and I get install error 12, I read up and saw possibly doing the RW cleaner so I attempted to do that and I also get a Install Error 12 while attempting this. Good sign the APIM is a goner? I also tried the soft reset/hard reset on SYNC as well and attempted to install again with no success.
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.19205
New SYNC Version: 3.4.22251
Do you have a error message, if so what is it?
Install Error 12
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.12.2.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.0.19205
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Glide USB Device
Size: 28.6GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ
MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ
MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ
MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ
MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ
MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ
MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ
MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ
MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - reformat Mode - Sync 3.4.23188 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (18)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)
4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)
4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)
4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)
4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)
4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)
4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)
4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)
4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)
LOG
[11/10/2023 11:35:51 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice)
[11/10/2023 11:35:51 AM] Install Mode: Auto-Detect (reformat) Forced: False
[11/10/2023 11:35:51 AM] MY20 Protection: Auto-Detect
[11/10/2023 11:35:51 AM] Formatting USB drive
[11/10/2023 11:35:51 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[11/10/2023 11:35:59 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[11/10/2023 11:35:59 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[11/10/2023 11:35:59 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 11:35:59 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 11:35:59 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 11:35:59 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 11:35:59 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 11:35:59 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 11:37:33 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 11:37:34 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 11:37:34 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 11:37:34 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 11:39:55 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 11:39:57 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 11:39:57 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 11:39:57 AM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 11:42:56 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 11:42:58 AM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 11:42:58 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 11:42:58 AM] Downloading: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 11:45:38 AM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 11:45:40 AM] Downloaded: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 11:45:40 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 11:45:40 AM] Downloading: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 11:49:52 AM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 11:49:54 AM] Downloaded: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 11:49:54 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 11:49:54 AM] Downloading: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 11:54:38 AM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 11:54:41 AM] Downloaded: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 11:54:41 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 11:54:41 AM] Downloading: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 11:59:43 AM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 11:59:46 AM] Downloaded: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 11:59:46 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 11:59:46 AM] Downloading: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 12:04:35 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 12:04:37 PM] Downloaded: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 12:04:37 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:04:37 PM] Downloading: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:10:03 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:10:06 PM] Downloaded: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:10:06 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:10:06 PM] Downloading: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:14:57 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:14:59 PM] Downloaded: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:14:59 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:14:59 PM] Downloading: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:19:45 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:19:47 PM] Downloaded: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:19:47 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 12:19:47 PM] Downloading: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 12:24:04 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 12:24:07 PM] Downloaded: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 12:24:07 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 12:24:07 PM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 12:24:07 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 12:24:07 PM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 12:24:07 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 12:24:07 PM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 12:29:23 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 12:29:26 PM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 12:29:26 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 12:29:26 PM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 12:32:38 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 12:32:40 PM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 12:32:40 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 12:32:40 PM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 12:34:51 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 12:34:53 PM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 12:34:53 PM] Preparing USB drive
[11/10/2023 12:34:53 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[11/10/2023 12:34:53 PM] Copying: 1u5t-14g386-cb.tar.gz
[11/10/2023 12:34:53 PM] Validating: 1u5t-14g386-cb.tar.gz
[11/10/2023 12:34:53 PM] Copied: 1u5t-14g386-cb.tar.gz
[11/10/2023 12:34:53 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 12:34:53 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 12:34:53 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 12:34:53 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/10/2023 12:34:53 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 12:34:53 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 12:35:28 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 12:35:40 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/10/2023 12:35:40 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 12:35:40 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 12:36:42 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 12:37:00 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/10/2023 12:37:00 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 12:37:00 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 12:38:33 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 12:39:00 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/10/2023 12:39:00 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 12:39:00 PM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 12:40:13 PM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 12:40:36 PM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[11/10/2023 12:40:36 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 12:40:36 PM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 12:42:22 PM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 12:42:53 PM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[11/10/2023 12:42:53 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 12:42:53 PM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 12:44:51 PM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 12:45:26 PM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[11/10/2023 12:45:26 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 12:45:26 PM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 12:47:25 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 12:48:01 PM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[11/10/2023 12:48:01 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 12:48:01 PM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 12:49:59 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 12:50:34 PM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[11/10/2023 12:50:34 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:50:34 PM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:52:58 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:53:40 PM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[11/10/2023 12:53:40 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:53:40 PM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:55:40 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:56:15 PM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[11/10/2023 12:56:15 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:56:15 PM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:58:16 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:58:53 PM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[11/10/2023 12:58:53 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 12:58:53 PM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 1:00:39 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 1:01:10 PM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[11/10/2023 1:01:10 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 1:01:10 PM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 1:01:10 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 1:01:10 PM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ
[11/10/2023 1:01:10 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 1:01:10 PM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 1:03:21 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 1:04:00 PM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[11/10/2023 1:04:00 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 1:04:00 PM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 1:05:23 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 1:05:49 PM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[11/10/2023 1:05:49 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 1:05:49 PM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 1:06:44 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 1:07:01 PM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[11/10/2023 1:07:01 PM] Generating reformat.lst
[11/10/2023 1:07:01 PM] Generating autoinstall.lst
[11/10/2023 1:07:01 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!