""installation has run out of space or does not work with this version"

Thanks for your help! I’m trying to upgrade from sync 3.0 to sync 3.4. Vehicle is a 2016 Expedition in the US. I have tried to update both with new and old Ford USB in console. I have 2 thumb drives. One is a 32GB SanDisk and one is a 16GB generic brand. I have tried uploading with Ford website upgrade as well as just now with SYN3 updater. I always get the same message- "“installation has run out of space or does not work with this version”. I’m uncertain what to do next. Please help!

What is your SYNC Region?-NA

Do you have Navigation?-No

What region is your SYNC APIM?- NA

What was your old SYNC Version? Sync 3, version 1.0, Build 15139

What is your new SYNC Version? Tring to install 3.4.21194

Do you have a error message, if so what is it?- "“installation has run out of space or does not work with this version”

**How did you update? -Syn3 Updater

  • What version of Syn3 Updater did you use?

  • Have you read the documentation at Syn3 Updater Documentation - CyanLabs ? Yes. I am upgrading from 3.0 to 3.4 so I don’t think the “failure to update” turorial applies.

    CYANLABS - SYN3 UPDATER - V2.10.6.0
    Branch: Stable
    Operating System: Microsoft Windows 10 Home (2009)

    Version: 3.4.21194
    Region: NA
    Navigation: False
    Install Mode: Auto-Detect (autoinstall)
    Install Mode Overridden: False
    My20 Protection Enabled: Auto-Detect

    Mode: Drive
    Model: USB SanDisk 3.2Gen1 USB Device
    FileSystem: exFAT
    Partition Type: MBR

    ; CyanLabs Syn3Updater Stable - Autoinstall Mode - Sync 3.4.21194 NA

    Item1 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
    Open1 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
    Item2 = APPS - 5U5T-14G381-ET_1627475308000.TAR.GZ
    Open2 = SyncMyRide\5U5T-14G381-ET_1627475308000.TAR.GZ
    Item3 = VOICE - 5U5T-14G391-CP_1626959995000.TAR.GZ
    Open3 = SyncMyRide\5U5T-14G391-CP_1626959995000.TAR.GZ
    Options = AutoInstall

    FILES (3)
    4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
    5U5T-14G381-ET_1627475308000.TAR.GZ (847.2MB)
    5U5T-14G391-CP_1626959995000.TAR.GZ (385.4MB)

    [10/18/2021 4:59:36 PM] Selected Region: NA - Release: Sync 3.4.21194 - Map Version: Non Nav APIM
    [10/18/2021 4:59:36 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
    [10/18/2021 4:59:36 PM] MY20 Protection: Auto-Detect
    [10/18/2021 4:59:36 PM] Formatting USB drive
    [10/18/2021 4:59:36 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
    [10/18/2021 4:59:43 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
    [10/18/2021 4:59:45 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
    [10/18/2021 4:59:45 PM] Checking Existing File: 5U5T-14G381-ET_1627475308000.TAR.GZ
    [10/18/2021 4:59:48 PM] Validated: 5U5T-14G381-ET_1627475308000.TAR.GZ (Skipping Download)
    [10/18/2021 4:59:48 PM] Checking Existing File: 5U5T-14G391-CP_1626959995000.TAR.GZ
    [10/18/2021 4:59:49 PM] Validated: 5U5T-14G391-CP_1626959995000.TAR.GZ (Skipping Download)
    [10/18/2021 4:59:49 PM] Preparing USB drive
    [10/18/2021 4:59:49 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
    [10/18/2021 4:59:49 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
    [10/18/2021 5:00:27 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
    [10/18/2021 5:00:32 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
    [10/18/2021 5:00:32 PM] Checking Existing File: 5U5T-14G381-ET_1627475308000.TAR.GZ
    [10/18/2021 5:00:32 PM] Copying: 5U5T-14G381-ET_1627475308000.TAR.GZ
    [10/18/2021 5:01:31 PM] Validating: 5U5T-14G381-ET_1627475308000.TAR.GZ
    [10/18/2021 5:01:38 PM] Copied: 5U5T-14G381-ET_1627475308000.TAR.GZ
    [10/18/2021 5:01:38 PM] Checking Existing File: 5U5T-14G391-CP_1626959995000.TAR.GZ
    [10/18/2021 5:01:38 PM] Copying: 5U5T-14G391-CP_1626959995000.TAR.GZ
    [10/18/2021 5:02:05 PM] Validating: 5U5T-14G391-CP_1626959995000.TAR.GZ
    [10/18/2021 5:02:08 PM] Copied: 5U5T-14G391-CP_1626959995000.TAR.GZ
    [10/18/2021 5:02:08 PM] Generating Autoinstall.lst

Why have you configured Syn3updater with the following …

since you said the following …


Good question. I set it to 3.0 and build 15139. The log i uploaded wasn’t the first time I tried. I’ll reset it to 3.0…

Yep, try that…

Going from 3.0 to 3.4 is a REFORMAT, and the way you configured Syn3updater, it’s trying to autoinstall (which is not possible).

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