Installed non nav sync in a nav enabled sync

Ford SYNC 3 Support
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1

I installed the non nav update when i have a nav version, Should I run the reformat and install the correct one? Only issue is that Android Auto wont launch. Is my APIM toast?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.4.22251

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
no

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.4.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.4.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22251
Region: NA
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Glide USB Device
Size: 28.6GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.4.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall


FILES (4)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[1/9/2024 19:50:57] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM 
[1/9/2024 19:50:57] Install Mode: Auto-Detect (autoinstall) Forced: False 
[1/9/2024 19:50:57] MY20 Protection: Auto-Detect 
[1/9/2024 19:50:57] Formatting USB drive
[1/9/2024 19:50:57] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[1/9/2024 19:51:05] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/9/2024 19:51:05] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[1/9/2024 19:51:05] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/9/2024 19:51:05] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/9/2024 19:51:05] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/9/2024 19:51:05] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[1/9/2024 19:51:24] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/9/2024 19:51:25] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/9/2024 19:51:25] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/9/2024 19:51:25] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[1/9/2024 19:51:50] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/9/2024 19:51:52] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/9/2024 19:51:52] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/9/2024 19:51:52] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[1/9/2024 19:52:27] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/9/2024 19:52:29] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/9/2024 19:52:29] Preparing USB drive
[1/9/2024 19:52:29] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/9/2024 19:52:29] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/9/2024 19:52:29] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/9/2024 19:52:29] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/9/2024 19:52:29] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/9/2024 19:52:29] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/9/2024 19:53:13] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/9/2024 19:53:14] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/9/2024 19:53:14] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/9/2024 19:53:14] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/9/2024 19:54:29] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/9/2024 19:54:30] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/9/2024 19:54:30] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/9/2024 19:54:30] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/9/2024 19:56:25] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/9/2024 19:56:27] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/9/2024 19:56:27] Generating Autoinstall.lst
[1/9/2024 19:56:27] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

Based on the log you provided, you should still have nav.
There’s no “NAV/NONAV” specific Sync3 package, they are both the same, map packages is what makes the difference.

Again, based on the log you provided, no need for that since you had maps installed.

That’s strange, did it work before?.
Have you tried unparing the devices, making Sync3 forget about the phone (and viceversa)?. Also, try a master reset.

EDIT: also keep this warning in mind, since I missed mentioning it:

3

You have a 2020+ APIM, if you reformat it than you will brick it.

4

Thanks for the quick reply, I don’t have the car right now. It’s at the stealership for the axel bolt recall. It didn’t do a master reset yet. I’ll give it try when it get it back… thanks again

1 Like
5

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.

7

I opened this topic so you can respond when you get your vehicle. Remember: DO NOT REFORMAT.

8

Actually power/ ffwd, solved the issue. Do miss being able to have climate controls in sync. My 21 Ranger had them. Any way thank all of you for your replies.

1 Like