Hi, I am having an issue with the backup camera. I think I’ve had three different versions of Sync 3.4 since I’ve first updated. The issue appeared with the 3.4.20282 and kept going after updating to 3.4.21265.
Here is a video of what happens:
Sorry for the spanish UI, the error message says: “The camera is not available. Please contact your dealership”
I also have the screen flickering issue. I could noticed that they seem related, because when the screen starts to flicker, it is very likely that if I put Reverse the camera will do that mayhem.
I could also noticed that the flickering happens mostly during strange light conditions where the light sensor can´t decide if it should turn on the lights and dark mode or do nothing, such us after sunset. For example, the video I posted happened after I got in the garage during the day, and the light sensor made the system switch to dark mode.
The camera works just fine most of the time during normal lighting conditions or during the night.
Have you heard of this issue? Maybe I am very wrong with my theory and is just a problem with the camera or the wiring. I would like to know your opinion before taking the car to the dealership.
SYNC Region: Australia, New Zealand, South America
Navigation Variant: Yes
Old SYNC Version: 3.4.20282
New SYNC Version: 3.4.21265
Do you have a error message, if so what is it?
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.10.8.0
Syn3 Updater Documentation Read: Yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.10.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.20282
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: Kingston DT microDuo 3C USB Device
FileSystem: FAT32
Partition Type: MBR
REFORMAT.LST
GRACENOTES=4U5T-14G423-DC_1615429585000.TAR.GZ
VOICE=5U5T-14G391-DP_1626960105000.TAR.GZ
APPS=5U5T-14G381-EU_1634769242000.TAR.GZ
VOICE_NAV=4U5T-14G422-DG_1615429764000.TAR.GZ
MAP=4U5T-14G421-DAF_1615429515000.TAR.GZ
MAP_LICENSE=4U5T-14G424-DAF_1616778205000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.8.0 Stable - downgrade Mode - Sync 3.4.21265 ANZ
[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction
FILES (9)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
5U5T-14G391-DP_1626960105000.TAR.GZ (1GB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847,2MB)
4U5T-14G422-DG_1615429764000.TAR.GZ (1,5GB)
4U5T-14G421-DAF_1615429515000.TAR.GZ (4,6GB)
4U5T-14G424-DAF_1616778205000.TAR.GZ (1,6KB)
LOG
[2/3/2022 7:43:54 p.m.] Selected Region: ANZ - Release: Sync 3.4.21265 - Map Version: 2.20 (2020) - ANZ, SA and TW
[2/3/2022 7:43:54 p.m.] Install Mode: Auto-Detect (downgrade) Forced: False
[2/3/2022 7:43:54 p.m.] MY20 Protection: Auto-Detect
[2/3/2022 7:43:54 p.m.] Formatting USB drive
[2/3/2022 7:43:54 p.m.] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2/3/2022 7:44:04 p.m.] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 7:44:04 p.m.] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 7:45:23 p.m.] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 7:45:27 p.m.] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 7:45:27 p.m.] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 7:45:27 p.m.] Downloading: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 7:45:27 p.m.] Validating: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 7:45:27 p.m.] Downloaded: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 7:45:27 p.m.] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2/3/2022 7:45:27 p.m.] Downloading: 1u5t-14g386-cb.tar.gz
[2/3/2022 7:45:35 p.m.] Validating: 1u5t-14g386-cb.tar.gz
[2/3/2022 7:45:35 p.m.] Downloaded: 1u5t-14g386-cb.tar.gz
[2/3/2022 7:45:35 p.m.] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 7:45:35 p.m.] Downloading: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 7:47:56 p.m.] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 7:48:00 p.m.] Downloaded: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 7:48:00 p.m.] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 7:48:00 p.m.] Downloading: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 7:50:55 p.m.] Validating: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 7:51:00 p.m.] Downloaded: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 7:51:00 p.m.] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 7:51:00 p.m.] Downloading: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 7:53:20 p.m.] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 7:53:23 p.m.] Downloaded: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 7:53:23 p.m.] Checking Existing File: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 7:53:23 p.m.] Downloading: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 7:57:41 p.m.] Validating: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 7:57:47 p.m.] Downloaded: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 7:57:47 p.m.] Checking Existing File: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 7:57:47 p.m.] Downloading: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 8:11:00 p.m.] Validating: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 8:11:19 p.m.] Downloaded: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 8:11:19 p.m.] Checking Existing File: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:11:19 p.m.] Downloading: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:11:19 p.m.] Validating: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:11:19 p.m.] Downloaded: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:11:19 p.m.] Preparing USB drive
[2/3/2022 8:11:19 p.m.] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 8:11:19 p.m.] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 8:11:30 p.m.] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 8:11:32 p.m.] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[2/3/2022 8:11:32 p.m.] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 8:11:32 p.m.] Copying: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 8:11:32 p.m.] Validating: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 8:11:32 p.m.] Copied: GB5T-14G386-SC_85041.tar.gz
[2/3/2022 8:11:33 p.m.] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2/3/2022 8:11:33 p.m.] Copying: 1u5t-14g386-cb.tar.gz
[2/3/2022 8:11:33 p.m.] Validating: 1u5t-14g386-cb.tar.gz
[2/3/2022 8:11:33 p.m.] Copied: 1u5t-14g386-cb.tar.gz
[2/3/2022 8:11:33 p.m.] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 8:11:33 p.m.] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 8:11:59 p.m.] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 8:12:07 p.m.] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ
[2/3/2022 8:12:07 p.m.] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 8:12:07 p.m.] Copying: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 8:12:48 p.m.] Validating: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 8:12:58 p.m.] Copied: 5U5T-14G391-DP_1626960105000.TAR.GZ
[2/3/2022 8:12:58 p.m.] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 8:12:58 p.m.] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 8:13:30 p.m.] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 8:13:39 p.m.] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ
[2/3/2022 8:13:39 p.m.] Checking Existing File: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 8:13:39 p.m.] Copying: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 8:14:36 p.m.] Validating: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 8:14:51 p.m.] Copied: 4U5T-14G422-DG_1615429764000.TAR.GZ
[2/3/2022 8:14:51 p.m.] Checking Existing File: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 8:14:51 p.m.] Copying: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 8:17:59 p.m.] Validating: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 8:18:46 p.m.] Copied: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[2/3/2022 8:18:46 p.m.] Checking Existing File: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:18:46 p.m.] Copying: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:18:46 p.m.] Validating: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:18:46 p.m.] Copied: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[2/3/2022 8:18:46 p.m.] Generating reformat.lst
[2/3/2022 8:18:46 p.m.] Generating autoinstall.lst
[2/3/2022 8:18:46 p.m.] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!