Issue with retrofit

I upgraded a 2013 focus ST from sync 2 to sync 3 via 2016 focus st APIM/screen + new USB C + 3.1 hub. The unit came with 3.0 so upgraded to 3.4.233188. Everything works perfectly except steering wheel phone controls / voice assistant. I’ve tried checking various threads but have not found a solution - have done several master resets and disconnected the battery overnight - any guidance would be appreciated.

CYANLABS - SYN3 UPDATER - V2.12.5.0

Branch: Stable

Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION

Version: 3.0.20204

Region:

Navigation: True

Install Mode: Auto-Detect (reformat)

Install Mode Overridden: False

My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS

Mode: Drive

Model: Verbatim STORE N GO USB Device

Size: 57.6GB

FileSystem: exFAT

Partition Type: MBR

REFORMAT.LST

VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ

GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ

APPS=NU5T-14G381-AD_1689364279000.TAR.GZ

MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ

MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ

MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ

MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ

MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ

MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ

MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ

MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ

MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ

MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ

VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ

VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ

VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ

AUTOINSTALL.LST

; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]

Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ

Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ

Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz

Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz

Options = AutoInstall

FILES (18)

1u5t-14g386-cb.tar.gz (8.5MB)

PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)

5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)

4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)

NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)

4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)

4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)

4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)

4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)

4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)

4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)

4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)

4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)

4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)

4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)

4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)

4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)

LOG

[1/25/2024 7:33:12 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice)

[1/25/2024 7:33:12 PM] Install Mode: Auto-Detect (reformat) Forced: False

[1/25/2024 7:33:12 PM] MY20 Protection: Disabled / Not MY20

[1/25/2024 7:33:12 PM] Formatting USB drive

[1/25/2024 7:33:12 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive

Version NU5T-14G381-AD

APIM Model: Unknown

APIM Type: Navigation

APIM Size: 32GB

APIM Free Space: 4.0G

1/26/2024 8:59:44 AM +00:00

Partition Type = Free / Total

/fs/sd/MAP/ = 12M / 1.6G

/fs/sd/MAP/ = 12M / 1.5G

/fs/sd/MAP/ = 12M / 1.5G

/fs/sd/MAP/ = 9.9M / 1.4G

/fs/sd/MAP/ = 2.9M / 982M

/fs/sd/MAP/ = 8.3M / 1.3G

/fs/sd/MAP/ = 14M / 1.8G

/fs/sd/MAP/ = 17M / 1.7G

/fs/sd/MAP/ = 6.2M / 1.3G

/fs/Nuance/ = 16M / 1.7G

/fs/Nuance/ = 10M / 1.1G

/fs/Nuance/ = 23M / 2.5G

/fs/Nuance/ = 3.2M / 465M

/fs/Nuance/grace = 5.8M / 775M

/fs/rwdata/ = 964M / 1.2G

/fs/rwdata/quip/ = 35M / 35M

/fs/rwdata/quip/ = 90M / 90M

/fs/mp/ = 84M / 1.4G

/fs/images/ = 4.0G / 25G

Installed Packages

4U5T-14G421-CJF

4U5T-14G421-CHF

4U5T-14G421-CFF

4U5T-14G421-CGF

4U5T-14G421-CEF

4U5T-14G421-CDF

4U5T-14G421-CCF

4U5T-14G421-CBF

4U5T-14G421-CAF

5U5T-14G391-CS

4U5T-14G422-CAM

4U5T-14G422-CBM

4U5T-14G422-CCM

4U5T-14G423-CC

APIM AsBuilt

DE00: BLANK

DE01: BLANK

DE02: BLANK

DE03: BLANK

DE04: BLANK

DE05: BLANK

DE06: BLANK

As it’s a retrofit you’ll need the correct AsBuilt info for that installation. Try find a car with the identical spec you have now and grab it’s VIN number.

I have the VIN from the car it came from. I’ve seen the asbuilt databases but not sure how to use them. At this stage I’ve only used Sync 3 updater. Is there a tutorial on it? Thanks

The main difference here is the Focus is a C1CMA based vehicle and the Fusion is a CGEA based vehicle. the APIM asbuilts will be different, despite the Sync 2 vs 3 differences.

This is likely the SWC settings for CGEA vs C1CMA. This will need to be corrected. this adjustment is at:

You will need to change this value to a C1CMA setting. Look at the Sync 2 asbuilt settings for the unit you removed and see what the setting value is there. This will be the value you will need for Sync 3.

1 Like

The donor car was a 2017 Ford Focus SEL and my car is a 2013 Focus ST. By the logic above, shouldn’t these have the same setting? I did notice that the steering wheel is different in the 2017 - this was the year ford did an update / facelift to the vehicle. I don’t think Sync 3 was available prior to that model year. Thanks for the help!

I read that wrong, sorry. Lots of threads…

It should be the same setting, but if the SWC are different that would involve correcting the setting. Could you post your Sync 3 APIM asbuilt please?

No, they’re a bit different, I beat my head against the wall trying to get a 2014 Escape Ti working using a 2016 Escape Ti as a base.
The Escape/Focus/CMax and Fiesta are the same family.
2014 Escape Ti Sync3 APIM.abt (495 Bytes)

Here’s a copy of the working AB from that, it has the Sony sound system, HD radio and parking assist in it so you may need to pull those out with ForScan.
There is a known documented problem with the AC status in the climate screen being reversed, FMods has a fix for that.