It gets stuck when connecting cell phone

Hello teacher! I did with the two versions of Syn3 in my Ford F150 Lariat year 2019. It gets stuck when connecting cell phone when apple carplay is activated (iPhone 12 pro Max), also play music with Spotify. alone, without activating apple carplay, I still can’t find the problem.

now I try with an older version. If you know how to solve it, tell me, thank you very much!


SYNC Region: Australia, New Zealand, South America

Navigation Variant: Yes

Install Type: Stock (Original Unit)

Old SYNC Version: 3.4.22110

New SYNC Version: 3.4.22048

Do you have a error message, if so what is it?
Hello teacher! I did with the two versions of Syn3 in my Ford F150 Lariat year 2019. It gets stuck when connecting cell phone when apple carplay is activated (iPhone 12 pro Max), also play music with Spotify. alone, without activating apple carplay, I still can’t find the problem.

now I try with an older version. If you know how to solve it, tell me, thank you very much!

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.3.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.3.0
Branch: Stable
Operating System: Microsoft Windows 11 家庭单语言版 (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22048
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler 112 USB Device
Size: 14,9GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.3.0 Stable - Autoinstall Mode - Sync 3.4.22020 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = GRACENOTES - 4U5T-14G423-DC_1615429585000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G423-DC_1615429585000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-DP_1626960105000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-DP_1626960105000.TAR.GZ
Item3 = APPS - 5U5T-14G381-EV_1644243443000.TAR.GZ
Open3 = SyncMyRide\5U5T-14G381-EV_1644243443000.TAR.GZ
Options = AutoInstall


FILES (3)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
5U5T-14G391-DP_1626960105000.TAR.GZ (1GB)
5U5T-14G381-EV_1644243443000.TAR.GZ (868,2MB)

LOG
[23-07-2022 10:53:26] Selected Region: ANZ - Release: Sync 3.4.22020 - Map Version: Mantener Mapas Existentes 
[23-07-2022 10:53:26] Install Mode: Auto-Detect (autoinstall) Forced: False 
[23-07-2022 10:53:26] MY20 Protection: Auto-Detect 
[23-07-2022 10:53:26] Formatting USB drive
[23-07-2022 10:53:26] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[23-07-2022 10:53:35] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[23-07-2022 10:53:37] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download) 
[23-07-2022 10:53:37] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[23-07-2022 10:53:39] Validated: 5U5T-14G391-DP_1626960105000.TAR.GZ (Skipping Download) 
[23-07-2022 10:53:39] Checking Existing File: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[23-07-2022 10:53:39] Downloading: 5U5T-14G381-EV_1644243443000.TAR.GZ
[23-07-2022 10:55:34] Validating: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[23-07-2022 10:55:37] Downloaded: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[23-07-2022 10:55:37] Preparing USB drive
[23-07-2022 10:55:37] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[23-07-2022 10:55:37] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[23-07-2022 10:57:43] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[23-07-2022 10:57:45] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[23-07-2022 10:57:45] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[23-07-2022 10:57:45] Copying: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[23-07-2022 11:00:25] Validating: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[23-07-2022 11:00:28] Copied: 5U5T-14G391-DP_1626960105000.TAR.GZ 
[23-07-2022 11:00:28] Checking Existing File: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[23-07-2022 11:00:28] Copying: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[23-07-2022 11:02:44] Validating: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[23-07-2022 11:02:46] Copied: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[23-07-2022 11:02:46] Generating Autoinstall.lst
[23-07-2022 11:02:46] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Have you performed a master reset on Sync?
Have you deleted the phones from Sync and added them back?
Have you deleted the vehicles from iPhone, rebooted the iPhone, then added the vehicles back?

I would install Sync version 3.4.21265 and start there.

Have you performed a master reset on Sync? (Yes)

Have you deleted the phones from Sync and added them back? (yes)

Have you deleted the vehicles from iPhone, rebooted the iPhone, then added the vehicles back? (I’m going to try, see how the result)

Tks!

Hello.
Is there any update about this?

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.