This means that there is not enough free space on the APIM to process the files. The tutorial above shows you how to solve this.
yes, last night something really crazy happened, I was driving and the multimedia center downgraded to 3.3 by itself, even without the flashdrive, now I’m going to try to update to the latest version
If you have automatic updates turned on you will need to turn that off.
It didn’t work, I tried version 188 and the update message comes and I click yes, and nothing else happens, the flashdrive stops flashing, I tried without the voice pack and it started going, but after a while it gave ERROR03
Do not take this the wrong way, but just stating “it does not work” does not tell us a lot.
3 days ago it was requested for you to create and share the interrogator log… we are still waiting for that information.
So, if you want to solve your issue, please be open to what’s asked of you and provide more information than just saying “it didn’t work”.
If you want to keep trying random stuff on your own, that’s ok too, but do not expect other to come along in playing the “guessing game”.
If this is the same MEM-ERR03 then you still do not have enough free space on the APIM. Please run the interrogator utility and post the log or we cannot help you.
VIN: 9BFZD55P9JB593643
Versão 4U5T-14G381-AN
Modelo APIM: JR3T-14G371-BED
Tipo APIM: Non-Navigation
Tamanho APIM: 8GB
Espaço Livre APIM: 1.1G
04/12/2023 19:58:35 +00:00
Partition Type = Free / Total
/fs/Nuance/ = 5.7M / 1.8G
/fs/rwdata/ = 811M / 1.2G
/fs/mp/ = 505M / 1.4G
/fs/images/ = 1.1G / 3.0G
Installed Packages
5U5T-14G391-BP
APIM AsBuilt
DE00: 0B706404000048160800
DE01: 425201060B6225A000800005
DE02: 0300010000
DE03: 01000782010001
DE04: 168A16442640
DE05: 00
DE06: 1000330000000000A70000043057005A
So I already downgraded to version 3.3.19052, wasn’t that supposed to free up space?
Yes, but not enough. You only have 1.1GB of free space, you need at least 1.5GB for updates. Go back to the tutorial above and perform the Sync System Voice File section. Install the US version of the voice file, it is much smaller, then you will have the space to install 3.4.xxxxx. After that is installed you can reinstall the proper voice file.
The tutorial mentioned a series of steps in order to make enough rough available:
- Removing Gracenotes
- Installing the small voice package
- Downgrading
And yet you have one of the biggest voice files installed (1.5 GB uncompressed, so it’s taking more than that on the unit).
So, again, FOLLOW THE GUIDE, the step-by-step is documented for a reason.
Install the small voice package and re-run the interrogator, you need at least 1.7/1.8GB of free space.
I’m sure to do a new downgrade to version 3.3 with the tutorial, then I tried with version 3.4.23188 and after a long time I got the error ERR03, I’ll try without the voice pack, to see if it works, is there a way to just add it? the voice after updating?
I managed to update to 34.23188 but it only worked without the voice pack, now can I install just the voice? because it was only in English and I speak Portuguese
Yes
Do I have to create a new flash drive and just disable APPS?
I’m sorry if there are some errors in verb agreement, I’m using Google Translate
Make a new usb with Sync3 Updater with only the voice file.
I did this with the voice file and it gave ERR03, is there any way to modify it leaving only the English and Portuguese files? Or can you just use a voice file from another version that is much smaller?
I’ll look into it, but please recreate and share your current interrogator log to see what’s on the unit.
Also, paste the autoinstall.lst file you are currently trying to install.
CyanLabs Syn3Updater 2.12.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 ANZ
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-BS_1660772122000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-BS_1660772122000.TAR.GZ
Options = AutoInstall
I’m going to do the log interrogator
Thanks.
That voice file takes about 1.5GB of uncompressed space, there’s another version that contains Brazilian Portuguese that’s a bit smaller: 5U5T-14G391-DS (about 1GB)…
So share the interrogator log once you are able to so that we can see if we can fit something on the unit.