Malfunction during process

Ford SYNC 3 Support
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1

INFO: Starting process (Sync 3.4.20196 - NA - 1.19 (2019) - NA)
INFO: Downloading 4U5T-14G381-AN_1552583626000.TAR.GZ
INFO: Downloading GB5T-14G386-SC_85041.tar.gz
INFO: Downloading 1u5t-14g386-cb.tar.gz
INFO: Downloading 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Downloading 4U5T-14G423-CA_123766.tar.gz
INFO: Downloading 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Downloading 4U5T-14G421-CAC_1580860353000.TAR.GZ
INFO: Downloading 4U5T-14G421-CBC_1580860472000.TAR.GZ
INFO: Downloading 4U5T-14G421-CCC_1580860555000.TAR.GZ
INFO: Downloading 4U5T-14G421-CDC_1580860682000.TAR.GZ
INFO: Downloading 4U5T-14G421-CEC_1580860767000.TAR.GZ
INFO: Downloading 4U5T-14G421-CFC_1580860863000.TAR.GZ
INFO: Downloading 4U5T-14G421-CGC_1580860974000.TAR.GZ
INFO: Downloading 4U5T-14G421-CHC_1580861030000.TAR.GZ
INFO: Downloading 4U5T-14G421-CJC_1580861095000.TAR.GZ
INFO: Downloading 4U5T-14G422-CAF_1580862253000.TAR.GZ
INFO: Downloading 4U5T-14G422-CBF_1580862310000.TAR.GZ
INFO: Downloading 4U5T-14G422-CCF_1580862372000.TAR.GZ
INFO: Downloading 4U5T-14G424-CC_1582154849000.TAR.GZ
INFO: All downloads completed!
INFO: Re-creating partition table as MBR and formatting as ExFat on selected USB drive
INFO: Creating downgrade reformat.lst
INFO: Creating downgrade autoinstall.lst
INFO: Copying 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Verifying 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Successfully Verified 5U5T-14G381-EG_1598634070000.TAR.GZ
INFO: Copying 4U5T-14G423-CA_123766.tar.gz
INFO: Verifying 4U5T-14G423-CA_123766.tar.gz
INFO: Successfully Verified 4U5T-14G423-CA_123766.tar.gz
INFO: Copying 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Verifying 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Successfully Verified 5U5T-14G391-CM_1598635923000.TAR.GZ
INFO: Copying 4U5T-14G421-CAC_1580860353000.TAR.GZ

2

Why have you posted a log with no information on the issue?

3

Looks like it’s incomplete, or something stopped the copy process.

This should be in an app feedback category?

4

As the Mods have said, no context to this issue is going to mean no answer… provide more information.