Many issues with Sync 3.4.23088

[KevRanger]

Hi everyone,
I recently upgraded to Sync 3.4.23088.
Everything was fine but suddenly many issues like black screen on start, master reset nor working and screen frozen, impossibility to push on any buttons, etc…
My idea was to insert the USB stick with the Sync 3.4.23088 version that i used to upgrade 2 months before.
And then i got “INSTL_ЕRR12”.

Could someone help me please ?
I was told that the problem is rwdata or something like that.

Thank you for you help

[SaNdMaN]

Hello.

Create and run an interrogator log, post the results here.

[KevRanger]

After many trying, the interrogator log doesn’t work.
I think my APIM doesn’t create it on the USB key.

[SaNdMaN]

“Doesn’t work” does not tell us anything.

[KevRanger]

I don’t find any log file on my usb stick that I used for then interrogator log.
As previously it was working before those many issues.

[CyanLabs]

@KevRanger

And then i got “INSTL_ЕRR12”.

INSTL_ERR12 – Error is DIR_CREATION_ERROR

Either you are out of storage space, so it can’t even run the interrogator tool or your unit is faulty.

APIM Sync Settings Not Saving, VER_ERR08 Errors, Cannot Perform Master Reset or Upgrades/Updates

APIM Sync Settings Not Saving, VER_ERR08 Errors, Cannot Perform Master Reset or Upgrades/Updates. General If you are experiencing APIM Sync settings that are not saving, cannot perform a Master Reset or upgrades/updates or downgrades, and/or you have received a VER_ERR08 error during an update, you may have an issue where the temporary storage is full. In the case of the VER_ERR08 error, the full error message is: VER_ERR08 – Error is VER_SETTING_VER_INFO_ERROR. This error may be generated b…

[bill32399]

What model and year this was installed in?

[KevRanger]

Here is the specs