Maps Only error: LIC_ERRO1

I successfully update my 2018 F150 Sync 3.0xxxx to the latest 3.4.23188 a few days ago. At that time I also tried to update a portion (North and South?) of the NAmerica maps as I was concerned about space on the 32GB thumdrive. (Admittedly I missed very clear documentation on this).

I’ back to trying to update to the latest maps (NA - 2024 - 12 - 15- 20124) and I’m getting the licensing error LIC_ERRO1.

What am I missing?


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
LIC_ERRO1

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

YANLABS - SYN3 UPDATER - V2.13.0.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Verbatim STORE N FLIP USB Device
Size: 28.9GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.0.0 Stable - Autoinstall Mode - Only Update Maps NA

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CGG_1709608813000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CGG_1709608813000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CCG_1709587982000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CCG_1709587982000.TAR.GZ
Item4 = MAP - 4U5T-14G421-CAG_1708029977000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G421-CAG_1708029977000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 4U5T-14G421-CDG_1709589204000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CDG_1709589204000.TAR.GZ
Item2 = VOICE_NAV - 4U5T-14G422-CAN_1709610798000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G422-CAN_1709610798000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = MAP - 4U5T-14G421-CBG_1709587496000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CBG_1709587496000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CEG_1709607297000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CEG_1709607297000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CFG_1709608559000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CFG_1709608559000.TAR.GZ
Options = Delay, Include, Transaction


FILES (9)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)

LOG
[12/16/2024 2:51:06 PM] Selected Region: NA - Release: Only Update Maps - Map Version: NA - 2024-12-15 - 1734304042 
[12/16/2024 2:51:06 PM] Install Mode: Auto-Detect (autoinstall) Forced: False 
[12/16/2024 2:51:06 PM] MY20 Protection: Auto-Detect 
[12/16/2024 2:51:06 PM] Formatting USB drive
[12/16/2024 2:51:06 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[12/16/2024 2:51:40 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/16/2024 2:51:40 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[12/16/2024 2:51:40 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[12/16/2024 2:51:43 PM] Validated: 4U5T-14G421-CGG_1709608813000.TAR.GZ (Skipping Download) 
[12/16/2024 2:51:43 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[12/16/2024 2:51:46 PM] Validated: 4U5T-14G421-CFG_1709608559000.TAR.GZ (Skipping Download) 
[12/16/2024 2:51:46 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[12/16/2024 2:51:49 PM] Validated: 4U5T-14G421-CEG_1709607297000.TAR.GZ (Skipping Download) 
[12/16/2024 2:51:49 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[12/16/2024 2:51:54 PM] Validated: 4U5T-14G421-CDG_1709589204000.TAR.GZ (Skipping Download) 
[12/16/2024 2:51:54 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[12/16/2024 2:51:58 PM] Validated: 4U5T-14G421-CCG_1709587982000.TAR.GZ (Skipping Download) 
[12/16/2024 2:51:58 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[12/16/2024 2:52:01 PM] Validated: 4U5T-14G421-CBG_1709587496000.TAR.GZ (Skipping Download) 
[12/16/2024 2:52:01 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[12/16/2024 2:52:04 PM] Validated: 4U5T-14G421-CAG_1708029977000.TAR.GZ (Skipping Download) 
[12/16/2024 2:52:04 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[12/16/2024 2:52:08 PM] Validated: 4U5T-14G422-CAN_1709610798000.TAR.GZ (Skipping Download) 
[12/16/2024 2:52:08 PM] Preparing USB drive
[12/16/2024 2:52:08 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/16/2024 2:52:08 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/16/2024 2:52:08 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/16/2024 2:52:08 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[12/16/2024 2:52:08 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[12/16/2024 2:52:08 PM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[12/16/2024 2:55:39 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[12/16/2024 2:56:24 PM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[12/16/2024 2:56:24 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[12/16/2024 2:56:24 PM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[12/16/2024 2:59:39 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[12/16/2024 3:00:20 PM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[12/16/2024 3:00:20 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[12/16/2024 3:00:20 PM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[12/16/2024 3:03:34 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[12/16/2024 3:04:16 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[12/16/2024 3:04:16 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[12/16/2024 3:04:16 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[12/16/2024 3:08:05 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[12/16/2024 3:08:57 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[12/16/2024 3:08:57 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[12/16/2024 3:08:57 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[12/16/2024 3:12:16 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[12/16/2024 3:12:58 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[12/16/2024 3:12:58 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[12/16/2024 3:12:58 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[12/16/2024 3:16:14 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[12/16/2024 3:16:55 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[12/16/2024 3:16:55 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[12/16/2024 3:16:55 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[12/16/2024 3:19:43 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[12/16/2024 3:20:20 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[12/16/2024 3:20:20 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[12/16/2024 3:20:20 PM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[12/16/2024 3:23:55 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[12/16/2024 3:24:41 PM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[12/16/2024 3:24:41 PM] Generating Autoinstall.lst
[12/16/2024 3:24:41 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Saying things like “hi” or “thanks”, for starters…

1 Like

I thought a donation to Cyan Labs for the awesome work they did on the Syn3 updater software would be appropriate (and pitched this in a Ford forum) but if they only require “Hi” and “Thanks” to help me resolve this here it is!

Hi and Thanks are all that is needed, Donations are ofcourse appreciated but never required :slight_smile:

Maps are ESN locked, you can’t autoinstall NA maps

And i’m confused how you got to this configuration in Syn3 Updater :thinking:

Thank you for the quick reply, and the effort you’ve extended helping the Ford Sync community.

Does the Ford hardware write a log file to the USB drive that I can pull and forward? (I suspect it’s not capable or you would have asked.)

I’m confused about why NA maps are not ‘auto-installable’ as the maps drop down offers it in the updater software, but I’m rather easily confused. :slight_smile:

Note that I did pay Ford for map updates since 2018 but it’s been some years since they’ve offered them to me.

It would appear from your reply that I will need to manually install maps (which I haven’t tried yet), and will likely need to find my maps serial number to do that?

What other info can I supply?