Hello, I’m new here. My name is Ekkehard, and I live in Germany.
I bought a 2017 Mustang convertible ecoboost with Sync 3.0 in January 2025.
It’s in very good condition and has 15,000 km on the clock.
My problem is that no map update is offered on the Ford website. Current software version: Sync 3.0 built 23219, map version: EU 4 14. Ford customer service in Cologne sent me an interrogator file “GB5T-14G386-AD.tar.gz.”
I installed it in the Mustang. I couldn’t upload the XML file
I received to the Ford website because the software version was supposedly up-to-date.
I then activated the automatic software update in the Mustang. Six weeks ago, I was offered a supposed map update on the customer website, but it was again just an interrogator file “GB5T-14G386-AE.tar.gz.”
I installed it in the Mustang and uploaded the received XML file. Since then, the status on the Ford website hasn’t changed.
My question: Can I safely update my 2017 Mustang to Sync version 3.3 Build 19052 with map version F12 using the Sync3 updater?
According to the updater’s analysis, my Mustang is equipped with the APIM model: HB5T-14G371-FAG, 64 GB. Sync version 3.0.23219 (JR3T-14G381-AY)
The updater suggests “refomated” mode when automatically selecting the mode.
Do you have any experience with this? Has anyone done this before?
SYNC Region: EU
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.23219
New SYNC Version: 3.0.23219
Do you have a error message, if so what is it?
no
Update Method: Official Ford