My Navigation doesnt show anything

After doing the cyan labs update my navigation has just completly stopped working, i cant click the nav button and when im on my home screen it just stays loading on the maps portion of it.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
no error message

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.1.0

Syn3 Updater Documentation Read: no

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.13.1.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.23219
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model:  USB  SanDisk 3.2Gen1 USB Device
Size: 57.3GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCN_1709611788000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBN_1709611416000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAN_1709610798000.TAR.GZ
MAP=4U5T-14G421-CJG_1709610049000.TAR.GZ
MAP=4U5T-14G421-CHG_1709609492000.TAR.GZ
MAP=4U5T-14G421-CGG_1709608813000.TAR.GZ
MAP=4U5T-14G421-CFG_1709608559000.TAR.GZ
MAP=4U5T-14G421-CEG_1709607297000.TAR.GZ
MAP=4U5T-14G421-CDG_1709589204000.TAR.GZ
MAP=4U5T-14G421-CCG_1709587982000.TAR.GZ
MAP=4U5T-14G421-CBG_1709587496000.TAR.GZ
MAP=4U5T-14G421-CAG_1708029977000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.1.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-CCN_1709611788000.TAR.GZ (540.7MB)
4U5T-14G422-CBN_1709611416000.TAR.GZ (793MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)
4U5T-14G421-CJG_1709610049000.TAR.GZ (707.8MB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)

LOG
[3/16/2025 11:35:13 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA 
[3/16/2025 11:35:13 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[3/16/2025 11:35:13 AM] MY20 Protection: Auto-Detect 
[3/16/2025 11:35:13 AM] Formatting USB drive
[3/16/2025 11:35:13 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/16/2025 11:35:21 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[3/16/2025 11:35:21 AM] Downloading: 1u5t-14g386-cb.tar.gz
[3/16/2025 11:35:23 AM] Validating: 1u5t-14g386-cb.tar.gz 
[3/16/2025 11:35:23 AM] Downloaded: 1u5t-14g386-cb.tar.gz 
[3/16/2025 11:35:23 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/16/2025 11:35:23 AM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/16/2025 11:35:23 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/16/2025 11:35:23 AM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/16/2025 11:35:23 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[3/16/2025 11:35:23 AM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/16/2025 11:35:56 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[3/16/2025 11:35:57 AM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[3/16/2025 11:35:57 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/16/2025 11:35:57 AM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[3/16/2025 11:36:29 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/16/2025 11:36:30 AM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/16/2025 11:36:30 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[3/16/2025 11:36:30 AM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/16/2025 11:37:14 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[3/16/2025 11:37:16 AM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[3/16/2025 11:37:16 AM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[3/16/2025 11:37:16 AM] Downloading: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[3/16/2025 11:37:40 AM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[3/16/2025 11:37:41 AM] Downloaded: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[3/16/2025 11:37:41 AM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[3/16/2025 11:37:41 AM] Downloading: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[3/16/2025 11:38:33 AM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[3/16/2025 11:38:35 AM] Downloaded: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[3/16/2025 11:38:35 AM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[3/16/2025 11:38:35 AM] Downloading: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[3/16/2025 11:40:27 AM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[3/16/2025 11:40:30 AM] Downloaded: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[3/16/2025 11:40:30 AM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[3/16/2025 11:40:30 AM] Downloading: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[3/16/2025 11:41:33 AM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[3/16/2025 11:41:35 AM] Downloaded: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[3/16/2025 11:41:35 AM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[3/16/2025 11:41:35 AM] Downloading: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[3/16/2025 11:42:54 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[3/16/2025 11:42:56 AM] Downloaded: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[3/16/2025 11:42:56 AM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[3/16/2025 11:42:56 AM] Downloading: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[3/16/2025 11:44:34 AM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[3/16/2025 11:44:37 AM] Downloaded: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[3/16/2025 11:44:37 AM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[3/16/2025 11:44:37 AM] Downloading: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[3/16/2025 11:45:54 AM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[3/16/2025 11:45:57 AM] Downloaded: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[3/16/2025 11:45:57 AM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[3/16/2025 11:45:57 AM] Downloading: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[3/16/2025 11:47:21 AM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[3/16/2025 11:47:23 AM] Downloaded: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[3/16/2025 11:47:23 AM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[3/16/2025 11:47:23 AM] Downloading: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[3/16/2025 11:49:38 AM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[3/16/2025 11:49:41 AM] Downloaded: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[3/16/2025 11:49:41 AM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[3/16/2025 11:49:41 AM] Downloading: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[3/16/2025 11:51:12 AM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[3/16/2025 11:51:15 AM] Downloaded: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[3/16/2025 11:51:15 AM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[3/16/2025 11:51:15 AM] Downloading: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[3/16/2025 11:52:19 AM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[3/16/2025 11:52:22 AM] Downloaded: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[3/16/2025 11:52:22 AM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[3/16/2025 11:52:22 AM] Downloading: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[3/16/2025 11:53:14 AM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[3/16/2025 11:53:17 AM] Downloaded: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[3/16/2025 11:53:17 AM] Preparing USB drive
[3/16/2025 11:53:17 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[3/16/2025 11:53:17 AM] Copying: 1u5t-14g386-cb.tar.gz 
[3/16/2025 11:53:17 AM] Validating: 1u5t-14g386-cb.tar.gz 
[3/16/2025 11:53:17 AM] Copied: 1u5t-14g386-cb.tar.gz 
[3/16/2025 11:53:17 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/16/2025 11:53:17 AM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/16/2025 11:53:17 AM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/16/2025 11:53:17 AM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/16/2025 11:53:17 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[3/16/2025 11:53:17 AM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[3/16/2025 11:53:26 AM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[3/16/2025 11:53:29 AM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[3/16/2025 11:53:29 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/16/2025 11:53:29 AM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/16/2025 11:53:45 AM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/16/2025 11:53:49 AM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/16/2025 11:53:49 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[3/16/2025 11:53:49 AM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[3/16/2025 11:54:15 AM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[3/16/2025 11:54:21 AM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[3/16/2025 11:54:21 AM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[3/16/2025 11:54:21 AM] Copying: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[3/16/2025 11:54:43 AM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[3/16/2025 11:54:47 AM] Copied: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[3/16/2025 11:54:47 AM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[3/16/2025 11:54:47 AM] Copying: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[3/16/2025 11:55:19 AM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[3/16/2025 11:55:25 AM] Copied: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[3/16/2025 11:55:25 AM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[3/16/2025 11:55:25 AM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[3/16/2025 11:56:34 AM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[3/16/2025 11:56:43 AM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[3/16/2025 11:56:43 AM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[3/16/2025 11:56:43 AM] Copying: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[3/16/2025 11:57:22 AM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[3/16/2025 11:57:27 AM] Copied: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[3/16/2025 11:57:27 AM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[3/16/2025 11:57:27 AM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[3/16/2025 11:58:23 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[3/16/2025 11:58:31 AM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[3/16/2025 11:58:31 AM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[3/16/2025 11:58:31 AM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[3/16/2025 11:59:39 AM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[3/16/2025 11:59:48 AM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[3/16/2025 11:59:48 AM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[3/16/2025 11:59:48 AM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[3/16/2025 12:00:47 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[3/16/2025 12:00:56 PM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[3/16/2025 12:00:56 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[3/16/2025 12:00:56 PM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[3/16/2025 12:01:58 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[3/16/2025 12:02:07 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[3/16/2025 12:02:07 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[3/16/2025 12:02:07 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[3/16/2025 12:03:22 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[3/16/2025 12:03:32 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[3/16/2025 12:03:32 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[3/16/2025 12:03:32 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[3/16/2025 12:04:35 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[3/16/2025 12:04:44 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[3/16/2025 12:04:44 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[3/16/2025 12:04:44 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[3/16/2025 12:05:46 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[3/16/2025 12:05:55 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[3/16/2025 12:05:55 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[3/16/2025 12:05:55 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[3/16/2025 12:06:50 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[3/16/2025 12:06:57 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[3/16/2025 12:06:57 PM] Generating reformat.lst
[3/16/2025 12:06:57 PM] Generating autoinstall.lst
[3/16/2025 12:06:58 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Did you perform a master reset after the update?

1 Like

+1. This Nav behaviour is typical after an upload if a master reset was not done. :wink:

1 Like

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