MY20 Bricked APIM Options

Ford SYNC 3 Support CyanLabs Update Support
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1

Hi
I used the manual usb method cause I was on a Mac when trying to update Sync 3.4 and I bricked my apim. (Maybe the screen as well)
What are my options to fix this?

I have no audio or controls. No usb port power.
8” screen ford transit 2022. I cannot get xml log as the screen is dead.
Thanks for any help.

SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.4.23188

New SYNC Version: 3.4.19101

Do you have a error message, if so what is it?

Update Method: CyanLabs Manual Method

1 Like
2

Hello.

Assuming you reformatted a MY20 unit, the APIM is dead/bricked (the screen is fine).

These are your options:

  1. Replace the unit (just the APIM, the screen is fine)
  2. Try reviving it with this tool → GitHub - bigunclemax/sync3flash: Ford Sync 3 reformat flash tool (requires knowledge and equipment)
  3. Have someone else fix it. Since you are NA based, you could reach Naviupgrade, who provides such service.
3

Thanks for the quick response!

  1. Any special requirements for buying another apim?
  2. Just naviupgrade.com ?
4

Yes, that’s the one, he is also a forum member ( @NaviUpgrade ).

About the APIM to get, that’s a good question. Since your unit is MY20, both your current APIM and screen are MY20.

As far as I know, you may have issues using the reformat tool leaked by Ford on MY20 hardware, which includes the screen (it lacks proper drivers). So I would not risk it.

So, under that assumption, you could get any latest APIM, even MY20… L and N (and later) series are MY20…

Once you get your APIM’s model, you can look into replacing it with a similar one… If your car has nav, you will need a 32gb one…

5

How did you work out that was an upgrade? Did you read anything before commiting?

6

Is there a way to tell if the screen died?

7

Yep, connecting it to a working APIM. It will be fine.

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