Navigation is not working properly error after Sync 3.4.23188 version update

My vehicle is Ford-Mondeo 2019 station wagon. My vehicle is original Sync3/3.0 original code 20204. The map version is F7. When I updated, I completed the newest version, code 3.4 23188. The map version was replaced with 2.22. However, after the update, the maps disappeared completely. And when I enter the navigation section, I get the following error. (The navigation is not working properly, please take it to the service for maintenance.) In this case, why does it give the map and navigation error even though the update is completely installed? can you answer please? Thank you.

SYNC Region: ANZ

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.020204

New SYNC Version: 3.423188

Do you have a error message, if so what is it?
Navigation is not Functioning properly

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version:

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

Version: 3.0.20204
Region: ANZ
Navigation: True
Install Mode: Otomatik Tarama (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Otomatik Tarama

Mode: Drive
Model:  USB  Sandisk 3.2Gen1 USB Device
Size: 114,6GB
FileSystem: exFAT
Partition Type: MBR


; CyanLabs Syn3Updater Stable - reformat  Mode - Sync 3.4.23188 ANZ

Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-DS_1660784642000.TAR.GZ (1GB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
4U5T-14G421-DAH_1683053828000.TAR.GZ (4,8GB)
4U5T-14G422-DH_1644008342000.TAR.GZ (1,5GB)

[10.03.2024 20:41:30] Selected Region: ANZ - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - ANZ, SA and TW 
[10.03.2024 20:41:30] Install Mode: Otomatik Tarama (reformat) Forced: False 
[10.03.2024 20:41:30] MY20 Protection: Otomatik Tarama 
[10.03.2024 20:41:30] Formatting USB drive
[10.03.2024 20:41:30] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[10.03.2024 20:41:37] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[10.03.2024 20:41:37] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[10.03.2024 20:41:37] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10.03.2024 20:41:37] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[10.03.2024 20:41:37] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[10.03.2024 20:41:40] Validated: 5U5T-14G391-DS_1660784642000.TAR.GZ (Skipping Download) 
[10.03.2024 20:41:40] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[10.03.2024 20:41:42] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download) 
[10.03.2024 20:41:42] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[10.03.2024 20:41:44] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[10.03.2024 20:41:44] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[10.03.2024 20:41:55] Validated: 4U5T-14G421-DAH_1683053828000.TAR.GZ (Skipping Download) 
[10.03.2024 20:41:55] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[10.03.2024 20:41:58] Validated: 4U5T-14G422-DH_1644008342000.TAR.GZ (Skipping Download) 
[10.03.2024 20:41:58] Preparing USB drive
[10.03.2024 20:41:58] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[10.03.2024 20:41:58] Copying: 1u5t-14g386-cb.tar.gz 
[10.03.2024 20:41:59] Validating: 1u5t-14g386-cb.tar.gz 
[10.03.2024 20:41:59] Copied: 1u5t-14g386-cb.tar.gz 
[10.03.2024 20:41:59] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10.03.2024 20:41:59] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10.03.2024 20:41:59] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10.03.2024 20:41:59] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10.03.2024 20:41:59] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[10.03.2024 20:41:59] Copying: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[10.03.2024 20:42:50] Validating: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[10.03.2024 20:42:52] Copied: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[10.03.2024 20:42:52] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[10.03.2024 20:42:52] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[10.03.2024 20:43:35] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[10.03.2024 20:43:37] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[10.03.2024 20:43:37] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[10.03.2024 20:43:37] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[10.03.2024 20:44:17] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[10.03.2024 20:44:19] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[10.03.2024 20:44:19] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[10.03.2024 20:44:19] Copying: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[10.03.2024 20:48:13] Validating: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[10.03.2024 20:48:24] Copied: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[10.03.2024 20:48:24] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[10.03.2024 20:48:24] Copying: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[10.03.2024 20:49:39] Validating: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[10.03.2024 20:49:42] Copied: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[10.03.2024 20:49:42] Generating reformat.lst
[10.03.2024 20:49:42] Generating autoinstall.lst

I think I entered the navigation region incorrectly, I should have entered EU.

First try a master reset if you not already done so.
If no joy, provided everything else is working ok, download maps again using the correct region and do a master reset again.

Where are you located?, that kinda helps.
ANZ is for Latin America, Australia and New Zealand.

My vehicle came from England, I use it in Cyprus.

While doing the initial installation, I selected the region as Anz, I think that’s why the maps are not opening.

Do no post consecutive messages, use the edit button instead.
Well yes, configuring Syn3updater with the correct region will help.
Redo everything with the correct tregion selected.

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