My vehicle is Ford-Mondeo 2019 station wagon. My vehicle is original Sync3/3.0 original code 20204. The map version is F7. When I updated, I completed the newest version, code 3.4 23188. The map version was replaced with 2.22. However, after the update, the maps disappeared completely. And when I enter the navigation section, I get the following error. (The navigation is not working properly, please take it to the service for maintenance.) In this case, why does it give the map and navigation error even though the update is completely installed? can you answer please? Thank you.
SYNC Region: ANZ
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.020204
New SYNC Version: 3.423188
Do you have a error message, if so what is it?
Navigation is not Functioning properly
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.12.5.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: ANZ
Navigation: True
Install Mode: Otomatik Tarama (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Otomatik Tarama
DESTINATION DETAILS
Mode: Drive
Model: USB Sandisk 3.2Gen1 USB Device
Size: 114,6GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-DS_1660784642000.TAR.GZ
GRACENOTES=4U5T-14G423-DC_1615429585000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-DAH_1683053828000.TAR.GZ
VOICE_NAV=4U5T-14G422-DH_1644008342000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat Mode - Sync 3.4.23188 ANZ
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (7)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-DS_1660784642000.TAR.GZ (1GB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
4U5T-14G421-DAH_1683053828000.TAR.GZ (4,8GB)
4U5T-14G422-DH_1644008342000.TAR.GZ (1,5GB)
LOG
[10.03.2024 20:41:30] Selected Region: ANZ - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - ANZ, SA and TW
[10.03.2024 20:41:30] Install Mode: Otomatik Tarama (reformat) Forced: False
[10.03.2024 20:41:30] MY20 Protection: Otomatik Tarama
[10.03.2024 20:41:30] Formatting USB drive
[10.03.2024 20:41:30] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[10.03.2024 20:41:37] Checking Existing File: 1u5t-14g386-cb.tar.gz
[10.03.2024 20:41:37] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[10.03.2024 20:41:37] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[10.03.2024 20:41:37] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[10.03.2024 20:41:37] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ
[10.03.2024 20:41:40] Validated: 5U5T-14G391-DS_1660784642000.TAR.GZ (Skipping Download)
[10.03.2024 20:41:40] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[10.03.2024 20:41:42] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download)
[10.03.2024 20:41:42] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[10.03.2024 20:41:44] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[10.03.2024 20:41:44] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[10.03.2024 20:41:55] Validated: 4U5T-14G421-DAH_1683053828000.TAR.GZ (Skipping Download)
[10.03.2024 20:41:55] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ
[10.03.2024 20:41:58] Validated: 4U5T-14G422-DH_1644008342000.TAR.GZ (Skipping Download)
[10.03.2024 20:41:58] Preparing USB drive
[10.03.2024 20:41:58] Checking Existing File: 1u5t-14g386-cb.tar.gz
[10.03.2024 20:41:58] Copying: 1u5t-14g386-cb.tar.gz
[10.03.2024 20:41:59] Validating: 1u5t-14g386-cb.tar.gz
[10.03.2024 20:41:59] Copied: 1u5t-14g386-cb.tar.gz
[10.03.2024 20:41:59] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[10.03.2024 20:41:59] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[10.03.2024 20:41:59] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[10.03.2024 20:41:59] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[10.03.2024 20:41:59] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ
[10.03.2024 20:41:59] Copying: 5U5T-14G391-DS_1660784642000.TAR.GZ
[10.03.2024 20:42:50] Validating: 5U5T-14G391-DS_1660784642000.TAR.GZ
[10.03.2024 20:42:52] Copied: 5U5T-14G391-DS_1660784642000.TAR.GZ
[10.03.2024 20:42:52] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[10.03.2024 20:42:52] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ
[10.03.2024 20:43:35] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ
[10.03.2024 20:43:37] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ
[10.03.2024 20:43:37] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[10.03.2024 20:43:37] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[10.03.2024 20:44:17] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[10.03.2024 20:44:19] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[10.03.2024 20:44:19] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[10.03.2024 20:44:19] Copying: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[10.03.2024 20:48:13] Validating: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[10.03.2024 20:48:24] Copied: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[10.03.2024 20:48:24] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ
[10.03.2024 20:48:24] Copying: 4U5T-14G422-DH_1644008342000.TAR.GZ
[10.03.2024 20:49:39] Validating: 4U5T-14G422-DH_1644008342000.TAR.GZ
[10.03.2024 20:49:42] Copied: 4U5T-14G422-DH_1644008342000.TAR.GZ
[10.03.2024 20:49:42] Generating reformat.lst
[10.03.2024 20:49:42] Generating autoinstall.lst
[10.03.2024 20:49:42] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!