Navigation malfuction

ens · July 12, 2022, 2:53pm

Hi, i have Ford Ranger 2020 from Turkey and i uptade syn3.4.22110 , f11 eu maps. I didn’t get any error while installing. ‘navigation malfuction’ give an error after restart. Thanks in advance.

SYNC Region: Europe

Navigation Variant: Yes

Install Type: Stock (Original Unit)

Old SYNC Version: 3.21194

New SYNC Version: 3.4.22110

Do you have a error message, if so what is it?
Navigation malfuction

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.3.3.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

VIN: 6FPPXXMJ2PLD15597
Version 5U5T-14G381-EZ
APIM Model: LU5T-14G371-HKC
APIM Type: Navigation 
APIM Size: 32GB 
APIM Free Space: 7.0G 
12.07.2022 16:44:03 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 1.0M / 1.1G
/fs/sd/MAP/ = 14M / 2.8G
/fs/sd/MAP/ = 14M / 2.3G
/fs/sd/MAP/ = 7.8M / 1.5G
/fs/sd/MAP/ = 21M / 3.8G
/fs/sd/MAP/ = 336K / 38M
/fs/sd/MAP/ = 25M / 3.2G
/fs/Nuance/ = 8.4M / 1.9G
/fs/rwdata/ = 751M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 17K / 496K
/fs/mp/ = 84M / 1.4G
/fs/mp/resources = 332K / 72M
/fs/images/ = 7.0G / 25G

Installed Packages
1U5T-14G424-BL
1U5T-14G658-AH
5U5T-14G391-AS
1U5T-14G421-BCJ
1U5T-14G421-BDJ
1U5T-14G421-BHJ
1U5T-14G421-BJJ
1U5T-14G421-BAJ
1U5T-14G421-BGJ
1U5T-14G421-BBJ




APIM AsBuilt
DE00: 0A6A018213022A4A40D0
DE01: 54550503C002080000800105
DE02: 0000040300
DE03: 01002F000D0008
DE04: 17FE17FE3185
DE05: 80
DE06: 160133000000001676000056568B0081

CyanLabs · July 12, 2022, 3:10pm

MASTER RESET as stated in the guide

ens · July 12, 2022, 3:49pm

I did it, but it is still not working.

The version number doesn’t appear near the navigation maps version like on the photo.

SaNdMaN · July 12, 2022, 5:02pm

Is the car imported?
Your APIM is 32GB, EU maps need a 64GB one.
If it’s imported, you will need to change regions.

ens · July 12, 2022, 6:04pm

On the clock settings its writing: gps data unavailable.

ens · July 12, 2022, 6:05pm

APIM data

CyanLabs · July 12, 2022, 6:05pm

Post your log file, what you posted is not the log file

ens · July 12, 2022, 6:06pm

ACM

CyanLabs · July 12, 2022, 6:16pm

Please stop posting random stuff that’s not relevant, please post what has been requested.

SaNdMaN · July 12, 2022, 7:25pm

You not being able to respond to some very basic and punctual questions tells a story…

F150Chief · July 12, 2022, 7:59pm

US (NA) Rangers are 32GB, ROW are 16GB, and EU are 64GB. (NAV). I had an opportunity to have to look this up a while ago…so this could be an imported vehicle. But there are no remnants of the US maps and there is plenty of free space left on the unit. Looks like maybe an asbuilt or license issue?

There are no Nav Voice files installed and there is a GPS error. This would need to be corrected first.

ens · July 12, 2022, 9:01pm

CYANLABS - SYN3 UPDATER - V2.11.3.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22110
Region: EU
Navigation: True
Install Mode: Otomatik Tarama (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Otomatik Tarama

DESTINATION DETAILS
Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
Size: 28,8GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.3.0 Stable - Autoinstall Mode - Sadece Harita Güncelleyin EU

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = MAP_LICENSE - 1U5T-14G424-BL_1646159765000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G424-BL_1646159765000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BAJ_1644010894000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BAJ_1644010894000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 1U5T-14G421-BGJ_1644011311000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G421-BGJ_1644011311000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = VOICE_NAV - 4U5T-14G422-BDG_1644012081000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G422-BDG_1644012081000.TAR.GZ
Item2 = MAP - 1U5T-14G421-BBJ_1644008981000.TAR.GZ
Open2 = SyncMyRide\1U5T-14G421-BBJ_1644008981000.TAR.GZ
Options = Delay, Include, Transaction

FILES (5)
1U5T-14G424-BL_1646159765000.TAR.GZ (1,7KB)
1U5T-14G421-BAJ_1644010894000.TAR.GZ (2,3GB)
1U5T-14G421-BBJ_1644008981000.TAR.GZ (478,9MB)
1U5T-14G421-BGJ_1644011311000.TAR.GZ (2GB)
4U5T-14G422-BDG_1644012081000.TAR.GZ (2GB)

LOG
[11.07.2022 23:35:58] Selected Region: EU - Release: Sadece Harita Güncelleyin - Map Version: EU - 2022-07-11 - 1657571650
[11.07.2022 23:35:58] Install Mode: Otomatik Tarama (autoinstall) Forced: False
[11.07.2022 23:35:58] MY20 Protection: Otomatik Tarama
[11.07.2022 23:35:58] Formatting USB drive
[11.07.2022 23:35:58] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[11.07.2022 23:36:05] Checking Existing File: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:36:05] Downloading: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:36:06] Validating: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:36:06] Downloaded: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:36:06] Checking Existing File: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:36:06] Downloading: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:42:42] Validating: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:42:47] Downloaded: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:42:47] Checking Existing File: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:42:47] Downloading: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:43:59] Validating: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:44:00] Downloaded: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:44:00] Checking Existing File: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[11.07.2022 23:44:00] Downloading: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[11.07.2022 23:49:33] Validating: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[11.07.2022 23:49:37] Downloaded: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[11.07.2022 23:49:37] Checking Existing File: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[11.07.2022 23:49:37] Downloading: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[11.07.2022 23:54:33] Validating: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[11.07.2022 23:54:37] Downloaded: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[11.07.2022 23:54:37] Preparing USB drive
[11.07.2022 23:54:37] Checking Existing File: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:54:37] Copying: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:54:37] Validating: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:54:37] Copied: 1U5T-14G424-BL_1646159765000.TAR.GZ
[11.07.2022 23:54:37] Checking Existing File: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:54:37] Copying: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:57:59] Validating: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:58:22] Copied: 1U5T-14G421-BAJ_1644010894000.TAR.GZ
[11.07.2022 23:58:22] Checking Existing File: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:58:22] Copying: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:59:04] Validating: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:59:09] Copied: 1U5T-14G421-BBJ_1644008981000.TAR.GZ
[11.07.2022 23:59:09] Checking Existing File: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[11.07.2022 23:59:09] Copying: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[12.07.2022 00:02:06] Validating: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[12.07.2022 00:02:26] Copied: 1U5T-14G421-BGJ_1644011311000.TAR.GZ
[12.07.2022 00:02:26] Checking Existing File: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[12.07.2022 00:02:26] Copying: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[12.07.2022 00:05:21] Validating: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[12.07.2022 00:05:42] Copied: 4U5T-14G422-BDG_1644012081000.TAR.GZ
[12.07.2022 00:05:42] Generating Autoinstall.lst
[12.07.2022 00:05:42] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

CyanLabs · July 12, 2022, 9:02pm

You can’t change region with a autoinstall, but its unclear if you are trying to change region…

F150Chief · July 12, 2022, 9:27pm

If you are trying to install maps for Turkey you have the wrong map package.

ens · July 12, 2022, 9:30pm

Yes, i am trying to install turkey maps. Which map package do I need to install?

F150Chief · July 12, 2022, 9:44pm

The latest package for your region is:
4U5T-14G421-DAF 4.6Gb Sync3 v3.2.20339 TUR 2.20 (19.06.2020), ANZ.2.20 (19.06.2020), SA.2.20 (19.06.2020), TW.2.20 (19.06.2020)
4U5T-14G422-DG 1.5Gb Sync3 v3.2.20339 ANZ 901/20201116, SA 900-901/202007-11, TUR 900/20200824
4U5T-14G424-DAF License for 4U5T-14G421-DAF (ESN) EU.2.20 (19.06.2020) Tur, ANZ and etc.

However, the map license is ESN locked and requires downloading from FORD.
This is not available thru the Syn3 Updater…

ens · July 12, 2022, 10:01pm

Thank you for the answer.

system · July 15, 2022, 10:01pm

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