Navigation not working after update sync 3.4.23188

cuongnguyenchi · 28 August 2023 08:12

Hi all, just carried out an update to my Sync 3 but now my Navigation isn’t working.
Any ideas?
Thanks for looking!

SYNC Region: ROW

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.22200

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Navigation Fault

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Syn3 Updater 2.11.10.0 (Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.10.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23088
Region: ROW
Navigation: True
Install Mode: Tự động dò (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Tự động dò

DESTINATION DETAILS
Mode: Drive
Model:  USB  SanDisk 3.2Gen1 USB Device
Size: 14,3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-FT_1660787787000.TAR.GZ
GRACENOTES=4U5T-14G423-FC_1615431949000.TAR.GZ
ENH_DAB=1U5T-14G658-AH_1644006443000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-FEK.tar.gz
MAP_LICENSE=4U5T-14G424-FEK.tar.gz


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.10.0 Stable - downgrade  Mode - Sync 3.4.23188 ROW

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (9)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
5U5T-14G391-FT_1660787787000.TAR.GZ (1,4GB)
4U5T-14G423-FC_1615431949000.TAR.GZ (923,8MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
4U5T-14G421-FEK.tar.gz (1,3GB)
4U5T-14G424-FEK.tar.gz (1,7KB)

LOG
[24/08/23 3:59:18 CH] Selected Region: ROW - Release: Sync 3.4.23188 - Map Version: 2021 Q4 - ROW (South East Asia) 
[24/08/23 3:59:18 CH] Install Mode: Tự động dò (downgrade) Forced: False 
[24/08/23 3:59:18 CH] MY20 Protection: Tự động dò 
[24/08/23 3:59:18 CH] Formatting USB drive
[24/08/23 3:59:18 CH] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[24/08/23 3:59:26 CH] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[24/08/23 3:59:28 CH] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[24/08/23 3:59:28 CH] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[24/08/23 3:59:28 CH] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download) 
[24/08/23 3:59:28 CH] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[24/08/23 3:59:28 CH] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[24/08/23 3:59:28 CH] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[24/08/23 3:59:33 CH] Validated: 5U5T-14G391-FT_1660787787000.TAR.GZ (Skipping Download) 
[24/08/23 3:59:33 CH] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[24/08/23 3:59:36 CH] Validated: 4U5T-14G423-FC_1615431949000.TAR.GZ (Skipping Download) 
[24/08/23 3:59:36 CH] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[24/08/23 3:59:36 CH] Validated: 1U5T-14G658-AH_1644006443000.TAR.GZ (Skipping Download) 
[24/08/23 3:59:36 CH] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[24/08/23 3:59:39 CH] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[24/08/23 3:59:39 CH] Checking Existing File: Ford_SEA21Q4_v2.tgz 
[24/08/23 3:59:43 CH] Validated: Ford_SEA21Q4_v2.tgz (Skipping Download) 
[24/08/23 3:59:51 CH] Extracting: Ford_SEA21Q4_v2.tgz (This may take some time!) 
[24/08/23 3:59:51 CH] Added MultiPackage files to Queue
[24/08/23 3:59:51 CH] Preparing USB drive
[24/08/23 3:59:51 CH] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[24/08/23 3:59:51 CH] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[24/08/23 4:00:22 CH] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[24/08/23 4:00:26 CH] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[24/08/23 4:00:26 CH] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[24/08/23 4:00:26 CH] Copying: GB5T-14G386-SC_85041.tar.gz 
[24/08/23 4:00:26 CH] Validating: GB5T-14G386-SC_85041.tar.gz 
[24/08/23 4:00:26 CH] Copied: GB5T-14G386-SC_85041.tar.gz 
[24/08/23 4:00:26 CH] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[24/08/23 4:00:26 CH] Copying: 1u5t-14g386-cb.tar.gz 
[24/08/23 4:00:27 CH] Validating: 1u5t-14g386-cb.tar.gz 
[24/08/23 4:00:27 CH] Copied: 1u5t-14g386-cb.tar.gz 
[24/08/23 4:00:27 CH] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[24/08/23 4:00:27 CH] Copying: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[24/08/23 4:02:00 CH] Validating: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[24/08/23 4:02:11 CH] Copied: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[24/08/23 4:02:11 CH] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[24/08/23 4:02:11 CH] Copying: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[24/08/23 4:03:38 CH] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[24/08/23 4:03:46 CH] Copied: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[24/08/23 4:03:46 CH] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[24/08/23 4:03:46 CH] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[24/08/23 4:03:49 CH] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[24/08/23 4:03:50 CH] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[24/08/23 4:03:50 CH] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[24/08/23 4:03:50 CH] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[24/08/23 4:05:05 CH] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[24/08/23 4:05:12 CH] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[24/08/23 4:05:12 CH] Checking Existing File: 4U5T-14G421-FEK.tar.gz 
[24/08/23 4:05:12 CH] Copying: 4U5T-14G421-FEK.tar.gz 
[24/08/23 4:07:21 CH] Validating: 4U5T-14G421-FEK.tar.gz 
[24/08/23 4:07:38 CH] Copied: 4U5T-14G421-FEK.tar.gz 
[24/08/23 4:07:38 CH] Checking Existing File: 4U5T-14G424-FEK.tar.gz 
[24/08/23 4:07:38 CH] Copying: 4U5T-14G424-FEK.tar.gz 
[24/08/23 4:07:38 CH] Validating: 4U5T-14G424-FEK.tar.gz 
[24/08/23 4:07:38 CH] Copied: 4U5T-14G424-FEK.tar.gz 
[24/08/23 4:07:38 CH] Generating reformat.lst
[24/08/23 4:07:39 CH] Generating autoinstall.lst
[24/08/23 4:07:39 CH] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Rollback_Jockey · 28 August 2023 10:55

In what way is it “Not working” ? Have you tried a master reset?

SaNdMaN · 28 August 2023 13:19

On top of that, you are installing only a portion of the maps

Is your region contained in that?.

cuongnguyenchi · 29 August 2023 06:31

I did master reset but NAV still doesn’t work!

cuongnguyenchi · 29 August 2023 06:33

Yes! My region is South East Asia

SaNdMaN · 29 August 2023 10:16

Ok, but you didn’t explain what “does not work” means.
Is your cae imported? O converted ?
Create, run and share the interrogator log.

system · 5 September 2023 10:03

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