No mobile apps loading after upgrade

Hi I am running Sync 3.4.23188 and noticed that with an iPhone 14 Pro, apps are not loading as they used to. I can only see apps on Car Play, not on the native Ford Sync. I have connectivity both on my mobile and on Sync (connected to wifi). I have my phone connected via USB and Bluetooth. I press the Find Mobile Apps and it detects nothing.


SYNC Region: ANZ

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.22110

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Syn3Updater 2.12.2.0 Stable

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22110
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: VendorCo ProductCode USB Device
Size: 58.6GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-DS_1660784642000.TAR.GZ
GRACENOTES=4U5T-14G423-DC_1615429585000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-DAH_1683053828000.TAR.GZ
VOICE_NAV=4U5T-14G422-DH_1644008342000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - downgrade  Mode - Sync 3.4.23188 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (9)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-DS_1660784642000.TAR.GZ (1GB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-DAH_1683053828000.TAR.GZ (4.8GB)
4U5T-14G422-DH_1644008342000.TAR.GZ (1.5GB)

LOG
[9/8/2023 1:02:20 PM] Selected Region: ANZ - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - ANZ, SA and TW 
[9/8/2023 1:02:20 PM] Install Mode: Auto-Detect (downgrade) Forced: False 
[9/8/2023 1:02:20 PM] MY20 Protection: Auto-Detect 
[9/8/2023 1:02:20 PM] Formatting USB drive
[9/8/2023 1:02:20 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[9/8/2023 1:02:29 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/8/2023 1:02:32 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[9/8/2023 1:02:32 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[9/8/2023 1:02:32 PM] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download) 
[9/8/2023 1:02:32 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/8/2023 1:02:32 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[9/8/2023 1:02:32 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/8/2023 1:02:32 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[9/8/2023 1:02:32 PM] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[9/8/2023 1:02:37 PM] Validated: 5U5T-14G391-DS_1660784642000.TAR.GZ (Skipping Download) 
[9/8/2023 1:02:37 PM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[9/8/2023 1:02:41 PM] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download) 
[9/8/2023 1:02:41 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/8/2023 1:02:45 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[9/8/2023 1:02:45 PM] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[9/8/2023 1:02:45 PM] Validate: 4U5T-14G421-DAH_1683053828000.TAR.GZ (Failed!, Downloading)
[9/8/2023 1:02:45 PM] Downloading: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[9/8/2023 1:06:50 PM] Validating: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[9/8/2023 1:07:12 PM] Downloaded: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[9/8/2023 1:07:12 PM] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[9/8/2023 1:07:12 PM] Downloading: 4U5T-14G422-DH_1644008342000.TAR.GZ
[9/8/2023 1:09:52 PM] Validating: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[9/8/2023 1:09:59 PM] Downloaded: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[9/8/2023 1:09:59 PM] Preparing USB drive
[9/8/2023 1:09:59 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/8/2023 1:09:59 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/8/2023 1:11:17 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/8/2023 1:11:34 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[9/8/2023 1:11:34 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[9/8/2023 1:11:34 PM] Copying: GB5T-14G386-SC_85041.tar.gz 
[9/8/2023 1:11:34 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[9/8/2023 1:11:34 PM] Copied: GB5T-14G386-SC_85041.tar.gz 
[9/8/2023 1:11:34 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[9/8/2023 1:11:34 PM] Copying: 1u5t-14g386-cb.tar.gz 
[9/8/2023 1:11:38 PM] Validating: 1u5t-14g386-cb.tar.gz 
[9/8/2023 1:11:38 PM] Copied: 1u5t-14g386-cb.tar.gz 
[9/8/2023 1:11:38 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/8/2023 1:11:38 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/8/2023 1:11:38 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/8/2023 1:11:38 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[9/8/2023 1:11:38 PM] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[9/8/2023 1:11:38 PM] Copying: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[9/8/2023 1:14:42 PM] Validating: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[9/8/2023 1:15:20 PM] Copied: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[9/8/2023 1:15:20 PM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[9/8/2023 1:15:20 PM] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[9/8/2023 1:17:48 PM] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[9/8/2023 1:18:20 PM] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[9/8/2023 1:18:20 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/8/2023 1:18:20 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/8/2023 1:20:47 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/8/2023 1:21:17 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[9/8/2023 1:21:17 PM] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[9/8/2023 1:21:17 PM] Copying: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[9/8/2023 1:35:02 PM] Validating: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[9/8/2023 1:38:02 PM] Copied: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[9/8/2023 1:38:02 PM] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[9/8/2023 1:38:02 PM] Copying: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[9/8/2023 1:42:24 PM] Validating: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[9/8/2023 1:43:20 PM] Copied: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[9/8/2023 1:43:20 PM] Generating reformat.lst
[9/8/2023 1:43:20 PM] Generating autoinstall.lst
[9/8/2023 1:43:20 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

1 Like

well, I guess it makes sense. CarPlay is better than having just a handful of supported apps on the AppLink environment. The only think I miss of the native GPS is having navigation instructions on the dashboard.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.