No navigation after choosing the row version of the maps

I downloaded as seen in the tutorial the latest version of SYNC3, when choosing the maps to a 2021 version (because the one I had was not updated) I did not realize that the version for my region is south america and I wrongly chose the rest of the world (ROW) version.
The SYNC updated correctly but every time I turn on the vehicle (ford escape) I get an error message “A problem occurred with the navigation” at other times the error does not appear but it does not load anything in navigation.
I understand that it was my mistake and I have tried to re-install a new version with the correct maps but after updating the problem continues.

SYNC Region: ROW

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.2.16223

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
A problem occurred with the navigation

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.90 Stable

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

Version: 2.2.16223
Region: ROW
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

Mode: Drive
Model: Kingston DataTraveler 3.0 USB Device
Size: 28,9GB
FileSystem: NTFSFAT
Partition Type: GPT


; CyanLabs Syn3Updater Stable - reformat  Mode - Sync 3.4.23088 ROW

Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

1u5t-14g386-cb.tar.gz (8,5MB)
5U5T-14G391-FT_1660787787000.TAR.GZ (1,4GB)
4U5T-14G423-FC_1615431949000.TAR.GZ (923,8MB)
1U5T-14G658-AH_1644006443000.TAR.GZ (57,5MB)
NU5T-14G381-AC_1682460957000.TAR.GZ (869,8MB)
4U5T-14G421-FAK_1666717897000.TAR.GZ (5,5GB)

[20/05/2023 10:44:23 a. m.] Selected Region: ROW - Release: Sync 3.4.23088 - Map Version: 2021 Q4 - ROW (All Areas) 
[20/05/2023 10:44:23 a. m.] Install Mode: Auto-Detect (reformat) Forced: False 
[20/05/2023 10:44:23 a. m.] MY20 Protection: Auto-Detect 
[20/05/2023 10:44:23 a. m.] Formatting USB drive
[20/05/2023 10:44:23 a. m.] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[20/05/2023 10:45:09 a. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[20/05/2023 10:45:09 a. m.] Downloading: 1u5t-14g386-cb.tar.gz
[20/05/2023 10:45:12 a. m.] Validating: 1u5t-14g386-cb.tar.gz 
[20/05/2023 10:45:12 a. m.] Downloaded: 1u5t-14g386-cb.tar.gz 
[20/05/2023 10:45:12 a. m.] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[20/05/2023 10:45:12 a. m.] Downloading: 5U5T-14G391-FT_1660787787000.TAR.GZ
[20/05/2023 10:47:03 a. m.] Validating: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[20/05/2023 10:47:15 a. m.] Downloaded: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[20/05/2023 10:47:15 a. m.] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[20/05/2023 10:47:15 a. m.] Downloading: 4U5T-14G423-FC_1615431949000.TAR.GZ
[20/05/2023 10:48:31 a. m.] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[20/05/2023 10:48:36 a. m.] Downloaded: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[20/05/2023 10:48:36 a. m.] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/05/2023 10:48:36 a. m.] Downloading: 1U5T-14G658-AH_1644006443000.TAR.GZ
[20/05/2023 10:48:41 a. m.] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/05/2023 10:48:41 a. m.] Downloaded: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/05/2023 10:48:41 a. m.] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[20/05/2023 10:48:41 a. m.] Downloading: NU5T-14G381-AC_1682460957000.TAR.GZ
[20/05/2023 10:49:28 a. m.] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[20/05/2023 10:49:33 a. m.] Downloaded: NU5T-14G381-AC_1682460957000.TAR.GZ 
[20/05/2023 10:49:33 a. m.] Checking Existing File: 4U5T-14G421-FAK_1666717897000.TAR.GZ 
[20/05/2023 10:49:33 a. m.] Downloading: 4U5T-14G421-FAK_1666717897000.TAR.GZ
[20/05/2023 11:02:10 a. m.] Validating: 4U5T-14G421-FAK_1666717897000.TAR.GZ 
[20/05/2023 11:02:49 a. m.] Downloaded: 4U5T-14G421-FAK_1666717897000.TAR.GZ 
[20/05/2023 11:02:49 a. m.] Preparing USB drive
[20/05/2023 11:02:49 a. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[20/05/2023 11:02:49 a. m.] Copying: 1u5t-14g386-cb.tar.gz 
[20/05/2023 11:02:50 a. m.] Validating: 1u5t-14g386-cb.tar.gz 
[20/05/2023 11:02:51 a. m.] Copied: 1u5t-14g386-cb.tar.gz 
[20/05/2023 11:02:51 a. m.] Checking Existing File: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[20/05/2023 11:02:51 a. m.] Copying: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[20/05/2023 11:05:23 a. m.] Validating: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[20/05/2023 11:06:02 a. m.] Copied: 5U5T-14G391-FT_1660787787000.TAR.GZ 
[20/05/2023 11:06:02 a. m.] Checking Existing File: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[20/05/2023 11:06:02 a. m.] Copying: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[20/05/2023 11:07:45 a. m.] Validating: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[20/05/2023 11:08:10 a. m.] Copied: 4U5T-14G423-FC_1615431949000.TAR.GZ 
[20/05/2023 11:08:10 a. m.] Checking Existing File: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/05/2023 11:08:10 a. m.] Copying: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/05/2023 11:08:16 a. m.] Validating: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/05/2023 11:08:18 a. m.] Copied: 1U5T-14G658-AH_1644006443000.TAR.GZ 
[20/05/2023 11:08:18 a. m.] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[20/05/2023 11:08:18 a. m.] Copying: NU5T-14G381-AC_1682460957000.TAR.GZ 
[20/05/2023 11:09:53 a. m.] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[20/05/2023 11:10:17 a. m.] Copied: NU5T-14G381-AC_1682460957000.TAR.GZ 
[20/05/2023 11:10:17 a. m.] Checking Existing File: 4U5T-14G421-FAK_1666717897000.TAR.GZ 
[20/05/2023 11:10:17 a. m.] Copying: 4U5T-14G421-FAK_1666717897000.TAR.GZ 
[20/05/2023 11:20:34 a. m.] Validating: 4U5T-14G421-FAK_1666717897000.TAR.GZ 
[20/05/2023 11:23:12 a. m.] Copied: 4U5T-14G421-FAK_1666717897000.TAR.GZ 
[20/05/2023 11:23:12 a. m.] Generating reformat.lst
[20/05/2023 11:23:12 a. m.] Generating autoinstall.lst

Your install information indicates a non-nav APIM variant…is that correct? If your APIM is a nav variant, return to SYN3 updater, change the variant to nav, select the correct region and create a new USB installer…then reinstall in your vehicle…

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.