NU5T pkg_err03

abc1234 · 20 June 2023 18:51

Trying to update my Apim from 3.0 to 3.4 but not far of installation i got an error pkg_err03. Any idea?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: Retrofit

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23088

Do you have a error message, if so what is it?
Error in NU51-14G381-AC_1682460957000 .TAR.GZ : PKG_ERRB3

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.10

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.10.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Mass Storage Device USB Device
Size: 29.1GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AC_1682460957000.TAR.GZ
MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ
MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ
MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ
MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ
MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ
MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ
MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ
MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ
MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.10.0 Stable - reformat  Mode - Sync 3.4.23088 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AC_1682460957000.TAR.GZ (869.8MB)
4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)
4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)
4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)
4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)
4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)
4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)
4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)
4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)
4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)

LOG
[6/19/2023 8:43:15 PM] Selected Region: NA - Release: Sync 3.4.23088 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice) 
[6/19/2023 8:43:15 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[6/19/2023 8:43:15 PM] MY20 Protection: Auto-Detect 
[6/19/2023 8:43:15 PM] Formatting USB drive
[6/19/2023 8:43:15 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[6/19/2023 8:43:23 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[6/19/2023 8:43:23 PM] Downloading: 1u5t-14g386-cb.tar.gz
[6/19/2023 8:43:25 PM] Validating: 1u5t-14g386-cb.tar.gz 
[6/19/2023 8:43:25 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[6/19/2023 8:43:25 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/19/2023 8:43:25 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[6/19/2023 8:43:29 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/19/2023 8:43:30 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/19/2023 8:43:30 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/19/2023 8:43:30 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[6/19/2023 8:43:39 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/19/2023 8:43:41 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/19/2023 8:43:41 PM] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/19/2023 8:43:41 PM] Downloading: NU5T-14G381-AC_1682460957000.TAR.GZ
[6/19/2023 8:43:50 PM] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/19/2023 8:43:53 PM] Downloaded: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/19/2023 8:43:53 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/19/2023 8:43:53 PM] Downloading: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[6/19/2023 8:44:01 PM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/19/2023 8:44:03 PM] Downloaded: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/19/2023 8:44:03 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/19/2023 8:44:03 PM] Downloading: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[6/19/2023 8:44:13 PM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/19/2023 8:44:16 PM] Downloaded: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/19/2023 8:44:16 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/19/2023 8:44:16 PM] Downloading: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[6/19/2023 8:44:27 PM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/19/2023 8:44:30 PM] Downloaded: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/19/2023 8:44:30 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/19/2023 8:44:30 PM] Downloading: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[6/19/2023 8:44:42 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/19/2023 8:44:45 PM] Downloaded: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/19/2023 8:44:45 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/19/2023 8:44:45 PM] Downloading: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[6/19/2023 8:44:56 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/19/2023 8:44:59 PM] Downloaded: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/19/2023 8:44:59 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/19/2023 8:44:59 PM] Downloading: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[6/19/2023 8:45:13 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/19/2023 8:45:17 PM] Downloaded: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/19/2023 8:45:17 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/19/2023 8:45:17 PM] Downloading: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[6/19/2023 8:45:28 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/19/2023 8:45:31 PM] Downloaded: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/19/2023 8:45:31 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/19/2023 8:45:31 PM] Downloading: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[6/19/2023 8:45:42 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/19/2023 8:45:45 PM] Downloaded: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/19/2023 8:45:45 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/19/2023 8:45:45 PM] Downloading: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[6/19/2023 8:45:55 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/19/2023 8:45:58 PM] Downloaded: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/19/2023 8:45:58 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/19/2023 8:45:58 PM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ
[6/19/2023 8:45:58 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/19/2023 8:45:58 PM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/19/2023 8:45:58 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/19/2023 8:45:58 PM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[6/19/2023 8:46:10 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/19/2023 8:46:14 PM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/19/2023 8:46:14 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/19/2023 8:46:14 PM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[6/19/2023 8:46:22 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/19/2023 8:46:24 PM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/19/2023 8:46:24 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/19/2023 8:46:24 PM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[6/19/2023 8:46:29 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/19/2023 8:46:30 PM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/19/2023 8:46:30 PM] Preparing USB drive
[6/19/2023 8:46:30 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[6/19/2023 8:46:30 PM] Copying: 1u5t-14g386-cb.tar.gz 
[6/19/2023 8:46:31 PM] Validating: 1u5t-14g386-cb.tar.gz 
[6/19/2023 8:46:32 PM] Copied: 1u5t-14g386-cb.tar.gz 
[6/19/2023 8:46:32 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/19/2023 8:46:32 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/19/2023 8:47:03 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/19/2023 8:47:17 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/19/2023 8:47:17 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/19/2023 8:47:17 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/19/2023 8:48:01 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/19/2023 8:48:19 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/19/2023 8:48:19 PM] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/19/2023 8:48:19 PM] Copying: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/19/2023 8:49:25 PM] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/19/2023 8:49:54 PM] Copied: NU5T-14G381-AC_1682460957000.TAR.GZ 
[6/19/2023 8:49:54 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/19/2023 8:49:54 PM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/19/2023 8:50:48 PM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/19/2023 8:51:19 PM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[6/19/2023 8:51:19 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/19/2023 8:51:19 PM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/19/2023 8:52:36 PM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/19/2023 8:53:01 PM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[6/19/2023 8:53:01 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/19/2023 8:53:01 PM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/19/2023 8:54:28 PM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/19/2023 8:55:09 PM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[6/19/2023 8:55:09 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/19/2023 8:55:09 PM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/19/2023 8:56:38 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/19/2023 8:57:32 PM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[6/19/2023 8:57:32 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/19/2023 8:57:32 PM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/19/2023 8:58:58 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/19/2023 8:59:49 PM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[6/19/2023 8:59:49 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/19/2023 8:59:49 PM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/19/2023 9:01:32 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/19/2023 9:02:17 PM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[6/19/2023 9:02:17 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/19/2023 9:02:17 PM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/19/2023 9:03:45 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/19/2023 9:04:25 PM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[6/19/2023 9:04:25 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/19/2023 9:04:25 PM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/19/2023 9:05:53 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/19/2023 9:06:34 PM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[6/19/2023 9:06:34 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/19/2023 9:06:34 PM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/19/2023 9:07:51 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/19/2023 9:08:34 PM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[6/19/2023 9:08:34 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/19/2023 9:08:34 PM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/19/2023 9:08:34 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/19/2023 9:08:34 PM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[6/19/2023 9:08:34 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/19/2023 9:08:34 PM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/19/2023 9:10:09 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/19/2023 9:11:06 PM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[6/19/2023 9:11:06 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/19/2023 9:11:06 PM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/19/2023 9:12:06 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/19/2023 9:12:38 PM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[6/19/2023 9:12:38 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/19/2023 9:12:38 PM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/19/2023 9:13:18 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/19/2023 9:13:40 PM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[6/19/2023 9:13:40 PM] Generating reformat.lst
[6/19/2023 9:13:40 PM] Generating autoinstall.lst
[6/19/2023 9:13:40 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · 20 June 2023 19:41

A few things/quetions:
A) do you have a proper quality branded USB?. If so, try with that since the one you are using seems to be generic
B) do you have a picture of the red screen including the time of failure?. If so, post it.
C) Does your unit have NAV?.

abc1234 · 20 June 2023 20:24

I’m using 32gb scan-disk usb. My unit with nav.

SaNdMaN · 20 June 2023 20:43

Thanks.

I do not know what that is, nor Syn3updater:

Since the update is failing right away, I’m pointing towards a cheap and generic USB pendrive or HUB issues.

So, if your vehicle has multiple USB ports, try the other one.
If that fails, get a proper good quality branded USB pendrive (not disk, not SD card reader), recreate the USB and try again.

abc1234 · 20 June 2023 20:57

Ok, i will get a different usb and try it again. Thank you!

abc1234 · 21 June 2023 11:58

Tried a different usb, it works perfectly. Problem Sold. Thanks Sandman.

SaNdMaN · 21 June 2023 13:46

Thank you for confirming, enjoy your upgraded system.
Take care.

system · 24 June 2023 13:46

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