Official Ford map update - Map_8580509305

Hi All,

As you are the worlds experts in all things SYNC, I thought that I would try and gain some knowledge / assistance with this latest official Ford update package (Map_8580509305).

Never had any trouble before installing an official version, hence not going down your Syn3 updater route, but it has thrown up the Mem_Err01 message, as soon as the USB stick is inserted.

Contents of Autoinstall.lst;

; SYNC3 Consumer Application Upgrade - Release 3.4.22200 - Only for Nav/EU assemblies.

[SYNCGen3.0_3.4.22200]
Item1 = 4U5T-14G422-BAH
Open1 = SyncMyRide\4U5T-14G422-BAH.tar.gz
Item2 = 4U5T-14G422-BBH
Open2 = SyncMyRide\4U5T-14G422-BBH.tar.gz
Item3 = 4U5T-14G422-BCH
Open3 = SyncMyRide\4U5T-14G422-BCH.tar.gz
Item4 = 4U5T-14G422-BDH
Open4 = SyncMyRide\4U5T-14G422-BDH.tar.gz
Options = Delay,Include,Transaction
[SYNCGen3.0_ALL]
Item1 = GB5T-14G386-AD
Open1 = SyncMyRide\GB5T-14G386-AD.tar.gz
Item2 = LU5T-14G386-CA
Open2 = SyncMyRide\LU5T-14G386-CA.tar.gz
Options = Delay,Include,Transaction

Log file;
Version NU5T-14G381-AA
APIM Model: 5U5T-14G371-GKC
APIM Type: Navigation
APIM Size: 64GB
APIM Free Space: 11G
30/01/2023 15:44:30 +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 1.0M / 1.1G
/fs/sd/MAP/ = 14M / 2.8G
/fs/sd/MAP/ = 14M / 2.3G
/fs/sd/MAP/ = 7.8M / 1.5G
/fs/sd/MAP/ = 17M / 2.2G
/fs/sd/MAP/ = 21M / 3.8G
/fs/sd/MAP/ = 336K / 38M
/fs/sd/MAP/ = 5.6M / 3.2G
/fs/sd/MAP/ = 25M / 3.2G
/fs/Nuance/ = 27M / 4.6G
/fs/Nuance/ = 29M / 4.8G
/fs/Nuance/ = 25M / 4.3G
/fs/Nuance/ = 35M / 3.6G
/fs/Nuance/ = 8.4M / 1.9G
/fs/Nuance/grace = 21M / 1003M
/fs/rwdata/ = 926M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 89M / 90M
/fs/mp/ = 84M / 1.4G
/fs/mp/resources = 332K / 72M
/fs/images/ = 11G / 54G

Installed Packages
1U5T-14G421-BAJ
1U5T-14G421-BBJ
1U5T-14G421-BCJ
1U5T-14G421-BDJ
1U5T-14G421-BEJ
1U5T-14G421-BFJ
1U5T-14G421-BGJ
1U5T-14G421-BHJ
1U5T-14G421-BJJ
1U5T-14G658-AH
4U5T-14G422-BAG
4U5T-14G422-BBG
4U5T-14G422-BCG
4U5T-14G422-BDG
4U5T-14G423-AC
5U5T-14G391-AT

1U5T-14G424-BL

APIM AsBuilt
DE00: 8A6A01DA50027E044084
DE01: 554B080BC00B4890ACB86E05
DE02: 0000010000
DE03: 00001D8002010A
DE04: 190519052653
DE05: 80
DE06: 0B0033000000005EF100005656620061

Would be great to get your thoughts on the issue please.

Many thanks

PS. When using your Syn3 Updater V2.11.10.0 and I try and reposition the window I get lots of error boxes appear on the desktop saying;
Syn3 updated has crashed, an error occurred and couldnt be handled.
Unable to load DLL ‘shcore.dll’ The specified module could not be found


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.4.20220

New SYNC Version: 3.4.20220

Do you have a error message, if so what is it?
Mem_Err01

Update Method: Official Ford

1 Like

Hi All, I have just joined this forum because I have the exact same issue with this latest Ford Map update on a MY19 Focus, Same Sync software and same amount of free memory (11G)

1 Like

The files listed in the autoinstall file are only the nav voice files, not the map files, and there is no license file that is needed. If you look at your ‘installed packages’ above, you should have all of the 421 and 422 files but ending in B*H, or the H version of the files. You will also need the new license file, the 424 file for the H version map and voice files.

Or you can use the Syn3 Updater to AUTOINSTALL the new version maps instead of trying to get the maps from Ford.

Just remember that you cannot reformat the APIM.

@F150Chief Thanks very much for your very helpful insight.

I thought that as the package was just trying to updating the Nav voice files, a license file wouldnt be required, but obviously it does, and someone at Ford who packaged it up needs to know this!

Seems like I shall be using the Sync3 Updater to update the Nav maps/voices to F12 shortly.

Thanks for stressing the fact that I can not use the reformat tool on MY20 sync system.

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