Hello everyone, I am writing to kindly ask for your help.
History:
I bought my used Ford tourneo custom year January 2019.
I wanted to update the Sync immediately as going to the Italian Ford site and entering the VIN gave me an update that I regularly performed. Then I inserted the LOG file generated by the machine on the Ford website which confirmed the successful installation by showing me a new Sync 3: 3.0 build 20204 map F10 map update.
From here I have not been able to do anything, I get an error “ERROR CODE: LST_ERR04”
I entered the new Ford map update, it reads me the key name then nothing happens.
When I turn on the machine without the key after the first update it always tells me “update in progress some functions may not work” I do ok and everything works fine.
At that point I decided to update to version 3.4, I rigorously prepared the key following the instructions with Syn3Updater, but the problem is that it reads the name of the key but does not install anything, obviously the sync suns regularly.
I have already done everything, factory reset of the sync, tried many keys, redone all the downloads again … in short, nothing. Currently my sync seems to read the key well because it writes the name, then it does not take any installation command from the key, not even with the original ford update programs. All this after the first original update. I apologize … I hope I was clear enough, I use google translate I hope everything is understandable. Thanks to those who can help me. HELLO; O)
SYNC Region: Europe
Navigation Variant: Yes
Install Type: Stock (Original Unit)
Old SYNC Version: 3.0.00000
New SYNC Version: 3.0.00000
Do you have a error message, if so what is it?
ERROR CODE: LST_ERR04
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 20204
Syn3 Updater Documentation Read: Yes
Syn3 Updater Log File
not see