Problems with update, error and red screen

[jhoelsalazar]

hello cyanlabs I have problems with the update of sync 3 I have a ford focus se 2017 and I had a version of sync 3 2.2 16280 and I try to update to version 3.4.21194 but unfortunately when it reaches a certain percentage the screen turns red and an error appears , check all the data but I can’t find the problem

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SYNC Region: Australia, New Zealand, South America

Navigation Variant: No

Install Type: Stock (Original Unit)

Old SYNC Version: 2.2.16280

New SYNC Version: 3.4.21194

Do you have a error message, if so what is it?
error in 4U5T-14G421-DAF_1615429515000.TAR.GZ :

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.2.16280

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

https://cyanlabs.net/fhub/syn3-updater-log/?uuid=1ece01dd-1fea-675a-8d94-0242ac120002

[SaNdMaN]

Do you really have maps?
Do you have an image of the error?
Have you tried another USB?, maybe a quality branded one.

[jhoelsalazar]

THE VERSION THAT I HAVE DID NOT HAVE MAPS, I ATTACHED THE IMAGE OF THE ERROR AND I ALSO THOUGHT OF GETTING A BETTER QUALITY USB WHICH I THINK MAY BE THE CAUSE OF THE PROBLEM. THANKS A LOT

[CyanLabs]

@jhoelsalazar

THE VERSION THAT I HAVE DID NOT HAVE MAPS, I ATTACHED THE IMAGE OF THE ERROR AND I ALSO THOUGHT OF GETTING A BETTER QUALITY USB WHICH I THINK MAY BE THE CAUSE OF THE PROBLEM. THANKS A LOT

Then you can not fit maps, you do not have enough STORAGE SPACE

[jhoelsalazar]

@CyanLabs

Then you can not fit maps, you do not have enough STORAGE SPACE

I ALSO TRIED BUT THERE WAS A DIFFERENT ERROR, I THINK IT IS THE ONE I ATTACHED NOW, MAYBE YOU SEE THE BEST THING IS TO CHANGE THE USB.

THANKS FOR ANSWERING

[CyanLabs]

Remove gracenotes, you don’t have enough space on your APIM to fit Non Nav with Gracenotes

[SaNdMaN]

Yep, you have a small APIM and these latest versions have more information than before. Removing GN will work.

[jhoelsalazar]

THANK YOU VERY MUCH, I’LL TRY THAT AND REPORT HOW IT GOES, I SHOULD CHANGE USB OR WITH GN IT WOULD BE ENOUGH

[jhoelsalazar]

THANK YOU VERY MUCH, I WILL TRY THAT AND REPORT HOW IT GOES

[jhoelsalazar]

SHOULD IT STAY LIKE THIS? THANK YOU

[CyanLabs]

yes