Re-intallation of SYNC3 3.4.23188 to correct issues

I updated my 2023 Ford Maverick to SYNC3 ver. 3.4.23188 in March 2024 using the FORD supplied download to USB stick and all appeared to be fine until I tried to upload the log file to FORD.com. I got a message“It appears there is an issue with the uploaded log file. Our team will review shortly and update your account to reflect the current version of SYNC in your vehicle. We recommend using WI-Fi updates where available for your vehicle.” and that has been showing on FORD.com vehicle dashboard since then and shows “updates disabled” whenever I try to find any updates. I would like to re-install the update but have since erased to FORD supplied download from the USB stick. I can’t gain access to any downloads from Ford because of the previously stated issue. If I download the CYANLABS update can it be used for this purpose or is it only to upgrade from an earlier version.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.4.22251

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
On Ford.com website “It appears there is an issue with the uploaded log file. Our team will review shortly and update your account to reflect the current version of SYNC in your vehicle. We recommend using WI-Fi updates where available for your vehicle.”

Update Method: Official Ford

The updates are all Ford updates. There is no Cyanlabs update. Cyanlabs just makes the updater to use the Ford updates.

I would not be too concerned as often the update info does not get to Ford immediately for some reason.
If you wish to continue to update with Ford I would just ensure wifi and auto updates are enabled and check from time to time on your Ford site dashboard for new updates. As you are aware you can also update by USB.

If you wish to go down the Cyanlabs track for future updates that is fine too as well and there is plenty of advice re this on their site.
In that case you should disable auto updates and wifi.

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