RED SCREEN ERRER

dotting · March 5, 2024, 6:20pm

Getting Red screen 1 minute 30 seconds in

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Error in NU5T-14G381-AD_1689364279000.TAR.GZ : PKG_ERR03

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0 (Stable)

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Working on getting this, not too tech savy. will update

dotting · March 5, 2024, 7:17pm

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region:
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Generic Flash Disk USB Device
Size: 29.3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-CAE_1644006917000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCK_1644009966000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBK_1644010207000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAK_1644007869000.TAR.GZ
MAP=4U5T-14G421-CHE_1644007810000.TAR.GZ
MAP=4U5T-14G421-CGE_1644007746000.TAR.GZ
MAP=4U5T-14G421-CJE_1644007404000.TAR.GZ
MAP=4U5T-14G421-CFE_1644007219000.TAR.GZ
MAP=4U5T-14G421-CEE_1644007167000.TAR.GZ
MAP=4U5T-14G421-CDE_1644007104000.TAR.GZ
MAP=4U5T-14G421-CCE_1644007033000.TAR.GZ
MAP=4U5T-14G421-CBE_1644006981000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CE_1644243346000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G421-CAE_1644006917000.TAR.GZ (1GB)
4U5T-14G422-CCK_1644009966000.TAR.GZ (536.9MB)
4U5T-14G422-CBK_1644010207000.TAR.GZ (774.8MB)
4U5T-14G422-CAK_1644007869000.TAR.GZ (1.3GB)
4U5T-14G421-CHE_1644007810000.TAR.GZ (997.4MB)
4U5T-14G421-CGE_1644007746000.TAR.GZ (1.1GB)
4U5T-14G421-CJE_1644007404000.TAR.GZ (668.1MB)
4U5T-14G421-CFE_1644007219000.TAR.GZ (1.1GB)
4U5T-14G421-CEE_1644007167000.TAR.GZ (1.1GB)
4U5T-14G421-CDE_1644007104000.TAR.GZ (1.3GB)
4U5T-14G421-CCE_1644007033000.TAR.GZ (1.1GB)
4U5T-14G421-CBE_1644006981000.TAR.GZ (1.1GB)
4U5T-14G424-CE_1644243346000.TAR.GZ (1.6KB)

LOG
[3/5/2024 12:36:10 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.21 (2021) - NA
[3/5/2024 12:36:10 PM] Install Mode: Auto-Detect (reformat) Forced: False
[3/5/2024 12:36:10 PM] MY20 Protection: Auto-Detect
[3/5/2024 12:36:10 PM] Formatting USB drive
[3/5/2024 12:36:10 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/5/2024 12:36:18 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[3/5/2024 12:36:18 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[3/5/2024 12:36:18 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/5/2024 12:36:18 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[3/5/2024 12:36:18 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/5/2024 12:36:19 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[3/5/2024 12:36:19 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 12:36:19 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 12:40:00 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 12:40:02 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 12:40:02 PM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 12:40:02 PM] Downloading: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 12:44:09 PM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 12:44:12 PM] Downloaded: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 12:44:12 PM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 12:44:12 PM] Downloading: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 12:46:16 PM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 12:46:18 PM] Downloaded: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 12:46:18 PM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 12:46:18 PM] Downloading: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 12:49:10 PM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 12:49:13 PM] Downloaded: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 12:49:13 PM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 12:49:13 PM] Downloading: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 12:54:13 PM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 12:54:17 PM] Downloaded: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 12:54:17 PM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 12:54:17 PM] Downloading: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 12:59:14 PM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 12:59:17 PM] Downloaded: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 12:59:17 PM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 12:59:17 PM] Downloading: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 1:04:04 PM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 1:04:07 PM] Downloaded: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 1:04:07 PM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:04:07 PM] Downloading: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:07:49 PM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:07:52 PM] Downloaded: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:07:52 PM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 1:07:52 PM] Downloading: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 1:12:38 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 1:12:42 PM] Downloaded: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 1:12:42 PM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 1:12:42 PM] Downloading: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 1:18:04 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 1:18:08 PM] Downloaded: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 1:18:08 PM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 1:18:08 PM] Downloading: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 1:24:32 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 1:24:36 PM] Downloaded: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 1:24:36 PM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 1:24:36 PM] Downloading: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 1:29:30 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 1:29:34 PM] Downloaded: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 1:29:34 PM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 1:29:34 PM] Downloading: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 1:35:36 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 1:35:39 PM] Downloaded: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 1:35:39 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 1:35:39 PM] Downloading: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 1:35:40 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 1:35:40 PM] Downloaded: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 1:35:40 PM] Preparing USB drive
[3/5/2024 1:35:40 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[3/5/2024 1:35:40 PM] Copying: 1u5t-14g386-cb.tar.gz
[3/5/2024 1:35:41 PM] Validating: 1u5t-14g386-cb.tar.gz
[3/5/2024 1:35:42 PM] Copied: 1u5t-14g386-cb.tar.gz
[3/5/2024 1:35:42 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/5/2024 1:35:42 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/5/2024 1:35:42 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/5/2024 1:35:42 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/5/2024 1:35:42 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/5/2024 1:35:42 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/5/2024 1:37:10 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/5/2024 1:37:34 PM] Validate: 5U5T-14G391-CS_1660783942000.TAR.GZ (Failed!, Downloading)
[3/5/2024 1:37:34 PM] Copying (Attempt #2): 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/5/2024 1:38:32 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/5/2024 1:38:34 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[3/5/2024 1:38:34 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 1:38:34 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 1:40:12 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 1:40:59 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[3/5/2024 1:40:59 PM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 1:40:59 PM] Copying: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 1:42:57 PM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 1:43:56 PM] Copied: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[3/5/2024 1:43:56 PM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 1:43:56 PM] Copying: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 1:44:56 PM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 1:45:28 PM] Validate: 4U5T-14G422-CCK_1644009966000.TAR.GZ (Failed!, Downloading)
[3/5/2024 1:45:28 PM] Copying (Attempt #2): 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 1:47:19 PM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 1:47:21 PM] Copied: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[3/5/2024 1:47:21 PM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 1:47:21 PM] Copying: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 1:48:48 PM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 1:48:50 PM] Copied: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[3/5/2024 1:48:50 PM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 1:48:50 PM] Copying: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 1:51:14 PM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 1:51:56 PM] Copied: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[3/5/2024 1:51:56 PM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 1:51:56 PM] Copying: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 1:53:50 PM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 1:54:45 PM] Copied: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[3/5/2024 1:54:45 PM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 1:54:45 PM] Copying: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 1:56:52 PM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 1:57:55 PM] Copied: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[3/5/2024 1:57:55 PM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:57:55 PM] Copying: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:59:11 PM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:59:48 PM] Copied: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[3/5/2024 1:59:48 PM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 1:59:48 PM] Copying: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 2:01:51 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 2:02:53 PM] Copied: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[3/5/2024 2:02:53 PM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 2:02:53 PM] Copying: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 2:04:55 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 2:05:57 PM] Copied: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[3/5/2024 2:05:57 PM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 2:05:57 PM] Copying: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 2:08:20 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 2:09:32 PM] Copied: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[3/5/2024 2:09:32 PM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 2:09:32 PM] Copying: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 2:11:31 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 2:12:33 PM] Copied: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[3/5/2024 2:12:33 PM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 2:12:33 PM] Copying: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 2:14:36 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 2:15:39 PM] Copied: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[3/5/2024 2:15:39 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 2:15:39 PM] Copying: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 2:15:39 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 2:15:39 PM] Copied: 4U5T-14G424-CE_1644243346000.TAR.GZ
[3/5/2024 2:15:39 PM] Generating reformat.lst
[3/5/2024 2:15:39 PM] Generating autoinstall.lst
[3/5/2024 2:15:39 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

SaNdMaN · March 5, 2024, 7:23pm

Do you have a picture of the red screen?
Also, the USB you are using seems generic and cheap…
The log shows some files failed validation while copying then onto the USB…
Can you try with a better one?

dotting · March 5, 2024, 7:30pm

Ya its a POS from my Bank, I was assuming that’s the case.

Will get another one

this is the photo

SaNdMaN · March 5, 2024, 7:31pm

Thanks.
Yes, that really looks like a really bad USB pendrive.
It should work once you get a decent one like SanDisk.

dotting · March 5, 2024, 7:35pm

Cool Ill get a SanDisk. Im Nav on US model Raptor, 32GB should be enough?

I redownloaded without Gracenotes and its working on the truck as we speak.

Thought maybe that was the case. If it works and I get a nice USB that’s not Walmart brand, can I reformat with the Gracenotes you think?

SaNdMaN · March 5, 2024, 7:38pm

Cheap USBs are hit and miss.
The install process is intensive, so they give up sometimes.

If you managed to install everything but gracenotes and if you do not need a good USB besides for this upgrade, I would simply install gracenotes on its own to make the installation complete and perform a master reset afterwards without buying a new USB.

dotting · March 5, 2024, 7:40pm

Ok so just download the Gracenotes alone? via the Cyan Syn3 Updater? after this completes

SaNdMaN · March 5, 2024, 7:42pm

Yep, if the upgrade succeeds, reconfigure Syn3Updater since you would be on 3.4.xxxx, create a new USB with no maps update, and unselect everything else so that only gracenotes is selected.

dotting · March 5, 2024, 7:44pm

Also you were right, just got this message 20 mins in… Best advice get a nicer USB ?

SaNdMaN · March 5, 2024, 7:48pm

Yep, as I said before, the issues you are having is because you are using a potato as USB
Get a good one and redo everything, it should take about 30 minutes (or less) to complete.
If you want to try recovering the unit until you get a proper USB, one thing you could try is creating a NO-NAV upgrade USB without gracenotes… since there would be less files to process, maybe your current potato would be able to handle that… Once you get a proper USB, you can do everything from scratch once again.

dotting · March 5, 2024, 10:40pm

Confirmed it was the POS Potato lol, god bless the SaNdMan

SaNdMaN · March 5, 2024, 11:07pm

Hehehe, thanks, glad it worked as expected, just remember to perform a master reset.
Enjoy it!.