Red Screen Error - Moved from Sync 3.4.21265 Feedback Thread

Once this installation is done, run the APIM Interrogator utility in the Syn3 Updater app and post the results here. Remove your VIN from the text.

The Interrogator will tell us what the condition of the unit is and if it is NAV equipped. If it is, you can re-install everything.

Armrest … perfect.

I think it’s safe to say this has been user error, all along.
You should not be nervous, you just need to READ before doing stuff.

Also, quite clear in the tutorial itself:

Once the process completes, you can complete whatever you need completed.
Just make sure you READ the instructions/tutorials before proceeding trying stuff.

You do not need to be nervous, you just need to be mindful of what you are doing.
If so, you won’t have issues in installing the desired build.

Don’t think, be sure it is an user error. My error.
In my defense, I can say that I read the instructions, already did the procedure once in the past but forget that exists another USB port inside the armrest … in the end it is a big mistake and I have no excuse for that.
It WORKED !!! My multimedia is back again. Thank you both for the marvelous help.
Would please could continue to help ?
1 - What is a ? Interrogator in the software that i have to send ?

2 - I attached a photo of the screen error of maps.

That’s ok, if you followed F150chief’s instructions, then you are here:

But, you have no NAV.
So what you need to do now is to create a new USB, set 3.3.19052 as current version, and select whatever desired version WITH MAPS you want.

Then, proceed once again with the overall process. It should reformat the unit again, you will see the screens you already saw, and install everything this time.

It will take about 30-45 minutes to complete.

Oh sorry, about the interrogator USB; you can create it with syn3updater:

If you run this, a log file will be created with the APIM’s information.
That was what F150chief was asking for.

1 Like

I just wanted to verify the nav….but I see in the picture it’s at the top of the screen!

Ok Guys. Very Happy here.
It is perfect. Sry to disappear but i was updating the system to the last build. IT WORKED !!!
Continued to receive the map error message and obviously it didn´t work, i turn off the car and in the second attempt the map loaded and works !
The Log is here.
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

Version: 3.3.19052
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

Mode: Drive
Model: SanDisk Cruzer Blade USB Device
FileSystem: exFAT
Partition Type: MBR


; CyanLabs Syn3Updater Stable - reformat Mode - Sync 3.4.21265 ANZ

Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

1u5t-14g386-cb.tar.gz (8,5MB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
5U5T-14G391-DP_1626960105000.TAR.GZ (1GB)
5U5T-14G381-EU_1634769242000.TAR.GZ (847,2MB)
4U5T-14G422-DG_1615429764000.TAR.GZ (1,5GB)
4U5T-14G421-DAF_1615429515000.TAR.GZ (4,6GB)
4U5T-14G424-DAF_1616778205000.TAR.GZ (1,6KB)

[28/10/2021 20:06:32] Selected Region: ANZ - Release: Sync 3.4.21265 - Map Version: 2.20 (2020) - ANZ, SA and TW
[28/10/2021 20:06:32] Install Mode: Auto-Detect (reformat) Forced: False
[28/10/2021 20:06:32] MY20 Protection: Auto-Detect
[28/10/2021 20:06:32] Formatting USB drive
[28/10/2021 20:06:32] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[28/10/2021 20:06:41] Checking Existing File: 1u5t-14g386-cb.tar.gz
[28/10/2021 20:06:41] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[28/10/2021 20:06:41] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[28/10/2021 20:06:45] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download)
[28/10/2021 20:06:45] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ
[28/10/2021 20:06:49] Validated: 5U5T-14G391-DP_1626960105000.TAR.GZ (Skipping Download)
[28/10/2021 20:06:49] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[28/10/2021 20:06:52] Validated: 5U5T-14G381-EU_1634769242000.TAR.GZ (Skipping Download)
[28/10/2021 20:06:52] Checking Existing File: 4U5T-14G422-DG_1615429764000.TAR.GZ
[28/10/2021 20:07:07] Validated: 4U5T-14G422-DG_1615429764000.TAR.GZ (Skipping Download)
[28/10/2021 20:07:07] Checking Existing File: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[28/10/2021 20:07:35] Validated: 4U5T-14G421-DAF_1615429515000.TAR.GZ (Skipping Download)
[28/10/2021 20:07:35] Checking Existing File: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[28/10/2021 20:07:35] Validated: 4U5T-14G424-DAF_1616778205000.TAR.GZ (Skipping Download)
[28/10/2021 20:07:35] Preparing USB drive
[28/10/2021 20:07:35] Checking Existing File: 1u5t-14g386-cb.tar.gz
[28/10/2021 20:07:35] Copying: 1u5t-14g386-cb.tar.gz
[28/10/2021 20:07:36] Validating: 1u5t-14g386-cb.tar.gz
[28/10/2021 20:07:36] Copied: 1u5t-14g386-cb.tar.gz
[28/10/2021 20:07:36] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[28/10/2021 20:07:36] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ
[28/10/2021 20:09:20] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ
[28/10/2021 20:09:50] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ
[28/10/2021 20:09:50] Checking Existing File: 5U5T-14G391-DP_1626960105000.TAR.GZ
[28/10/2021 20:09:50] Copying: 5U5T-14G391-DP_1626960105000.TAR.GZ
[28/10/2021 20:11:55] Validating: 5U5T-14G391-DP_1626960105000.TAR.GZ
[28/10/2021 20:12:30] Copied: 5U5T-14G391-DP_1626960105000.TAR.GZ
[28/10/2021 20:12:30] Checking Existing File: 5U5T-14G381-EU_1634769242000.TAR.GZ
[28/10/2021 20:12:30] Copying: 5U5T-14G381-EU_1634769242000.TAR.GZ
[28/10/2021 20:14:07] Validating: 5U5T-14G381-EU_1634769242000.TAR.GZ
[28/10/2021 20:14:35] Copied: 5U5T-14G381-EU_1634769242000.TAR.GZ
[28/10/2021 20:14:35] Checking Existing File: 4U5T-14G422-DG_1615429764000.TAR.GZ
[28/10/2021 20:14:35] Copying: 4U5T-14G422-DG_1615429764000.TAR.GZ
[28/10/2021 20:17:28] Validating: 4U5T-14G422-DG_1615429764000.TAR.GZ
[28/10/2021 20:18:19] Copied: 4U5T-14G422-DG_1615429764000.TAR.GZ
[28/10/2021 20:18:19] Checking Existing File: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[28/10/2021 20:18:19] Copying: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[28/10/2021 20:27:27] Validating: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[28/10/2021 20:30:01] Copied: 4U5T-14G421-DAF_1615429515000.TAR.GZ
[28/10/2021 20:30:01] Checking Existing File: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[28/10/2021 20:30:01] Copying: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[28/10/2021 20:30:01] Validating: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[28/10/2021 20:30:01] Copied: 4U5T-14G424-DAF_1616778205000.TAR.GZ
[28/10/2021 20:30:01] Generating reformat.lst
[28/10/2021 20:30:01] Generating autoinstall.lst

Anything else to add ?

Can i donate do contribuite with this great work ?

Best Regards

1 Like

We are glad it worked.
Have you performed a master reset after it was done?.
If not, please do it.

About the donation, you can go to , at the very bottom of the page you will find a donate button.

Also, if you went to the latest build, make sure to turn off auto-updates and/or wifi.

1 Like

Good Morning SaNdMaN and F150chief.

Passing by to thank you both again. Great help and wonderful project. Cyanlabs !

Already Donated.

Best Regards.


Thank you for your support!
Enjoy your new 3.4.

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