Red Screen Error

I tryed to update latest Sync version with navigation not knowin if mine has API Navigation… Now i get red screen with error. my car is a Ford fiesta 2016. radio request a usb to continue intalation but it doesnt work


SYNC Region: ANZ

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
4U5T-14G421-DAH_1683053828000.TAR.GZ

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5

Syn3 Updater Documentation Read: no

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: VendorCo ProductCode USB Device
Size: 29,3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-DS_1660784642000.TAR.GZ
GRACENOTES=4U5T-14G423-DC_1615429585000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
MAP=4U5T-14G421-DAH_1683053828000.TAR.GZ
VOICE_NAV=4U5T-14G422-DH_1644008342000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - downgrade  Mode - Sync 3.4.23188 ANZ

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (9)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3,2KB)
5U5T-14G391-DS_1660784642000.TAR.GZ (1GB)
4U5T-14G423-DC_1615429585000.TAR.GZ (896MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869,8MB)
4U5T-14G421-DAH_1683053828000.TAR.GZ (4,8GB)
4U5T-14G422-DH_1644008342000.TAR.GZ (1,5GB)

LOG
[5/03/2024 6:56:25 p. m.] Selected Region: ANZ - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - ANZ, SA and TW 
[5/03/2024 6:56:25 p. m.] Install Mode: Auto-Detect (downgrade) Forced: False 
[5/03/2024 6:56:25 p. m.] MY20 Protection: Auto-Detect 
[5/03/2024 6:56:25 p. m.] Formatting USB drive
[5/03/2024 6:56:25 p. m.] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[5/03/2024 6:56:33 p. m.] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[5/03/2024 6:56:34 p. m.] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[5/03/2024 6:56:34 p. m.] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[5/03/2024 6:56:34 p. m.] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download) 
[5/03/2024 6:56:34 p. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[5/03/2024 6:56:34 p. m.] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[5/03/2024 6:56:34 p. m.] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[5/03/2024 6:56:34 p. m.] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[5/03/2024 6:56:34 p. m.] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[5/03/2024 6:56:37 p. m.] Validated: 5U5T-14G391-DS_1660784642000.TAR.GZ (Skipping Download) 
[5/03/2024 6:56:37 p. m.] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[5/03/2024 6:56:39 p. m.] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download) 
[5/03/2024 6:56:39 p. m.] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[5/03/2024 6:56:42 p. m.] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[5/03/2024 6:56:42 p. m.] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[5/03/2024 6:56:54 p. m.] Validated: 4U5T-14G421-DAH_1683053828000.TAR.GZ (Skipping Download) 
[5/03/2024 6:56:54 p. m.] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[5/03/2024 6:56:58 p. m.] Validated: 4U5T-14G422-DH_1644008342000.TAR.GZ (Skipping Download) 
[5/03/2024 6:56:58 p. m.] Preparing USB drive
[5/03/2024 6:56:58 p. m.] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[5/03/2024 6:56:58 p. m.] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[5/03/2024 6:58:11 p. m.] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[5/03/2024 6:58:12 p. m.] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[5/03/2024 6:58:12 p. m.] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[5/03/2024 6:58:12 p. m.] Copying: GB5T-14G386-SC_85041.tar.gz 
[5/03/2024 6:58:12 p. m.] Validating: GB5T-14G386-SC_85041.tar.gz 
[5/03/2024 6:58:12 p. m.] Copied: GB5T-14G386-SC_85041.tar.gz 
[5/03/2024 6:58:12 p. m.] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[5/03/2024 6:58:12 p. m.] Copying: 1u5t-14g386-cb.tar.gz 
[5/03/2024 6:58:13 p. m.] Validating: 1u5t-14g386-cb.tar.gz 
[5/03/2024 6:58:13 p. m.] Copied: 1u5t-14g386-cb.tar.gz 
[5/03/2024 6:58:13 p. m.] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[5/03/2024 6:58:13 p. m.] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[5/03/2024 6:58:13 p. m.] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[5/03/2024 6:58:13 p. m.] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[5/03/2024 6:58:13 p. m.] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[5/03/2024 6:58:13 p. m.] Copying: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[5/03/2024 7:00:56 p. m.] Validating: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[5/03/2024 7:00:58 p. m.] Copied: 5U5T-14G391-DS_1660784642000.TAR.GZ 
[5/03/2024 7:00:58 p. m.] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[5/03/2024 7:00:58 p. m.] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[5/03/2024 7:03:15 p. m.] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[5/03/2024 7:03:18 p. m.] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ 
[5/03/2024 7:03:18 p. m.] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[5/03/2024 7:03:18 p. m.] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[5/03/2024 7:05:30 p. m.] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[5/03/2024 7:05:33 p. m.] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[5/03/2024 7:05:33 p. m.] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[5/03/2024 7:05:33 p. m.] Copying: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[5/03/2024 7:18:19 p. m.] Validating: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[5/03/2024 7:18:31 p. m.] Copied: 4U5T-14G421-DAH_1683053828000.TAR.GZ 
[5/03/2024 7:18:31 p. m.] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[5/03/2024 7:18:31 p. m.] Copying: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[5/03/2024 7:22:35 p. m.] Validating: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[5/03/2024 7:22:39 p. m.] Copied: 4U5T-14G422-DH_1644008342000.TAR.GZ 
[5/03/2024 7:22:39 p. m.] Generating reformat.lst
[5/03/2024 7:22:39 p. m.] Generating autoinstall.lst
[5/03/2024 7:22:39 p. m.] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Post a picture of the error.

IMG_9028
IMG_9026

Recreate the USB without NAV if your unit does not have NAV.
Set any 3.0.xxxx as your current build.

but still set last update of sync to install?

Sure, whatever build you want… the only requirement is to set 3.0.xxxx as current to create a reformat USB…

1 Like

Thank you so much!! solved

1 Like

Yw!, thanks for the feedback.
Take care.

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