Reverse cam random blue/black screen

I’m having an issue with my sync 2 → 3 conversion, almost every time I’m in reverse the camera shows up then after short time it’ll go blue for a min and come back or go blue then black then come back. Would like to fix this problem as I use the reverse camera often.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 3.0

New SYNC Version: 3.4

Do you have a error message, if so what is it?
No messages

Update Method: Official Ford