sporadically black screen

Ford SYNC 3 Support
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1

I have bought an chinese APIM clone - Version 1 - 64GB - 3U5T-14G371-DEE with V3.4 Build 22110 an F11 Maps EU. Car: Mondeo 2015
Since the first day , I got sporadically black screen. When I drive a while, and then restart the car, I got black screen.
When I do a soft restart of the APIM Module (power and FF button) - I got black screen.
After approximately 4-5 hours, the system works again.
I updated the system to the last Version - V3.4 B-23188 und F12 Maps - without success - same behavior!
Does somebody know this behavior ?
Mayby a reformat of the APIM should help ?
thank you in advanced - lotus78

apim_lieferung_ - Kopie
apim_lieferung_ - Kopie1500Ă—2000 209 KB

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Replica

Old SYNC Version: 3.4.22110

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Logfile before Update:
Version 5U5T-14G381-EZ
APIM Model: HB5T-14G371-BCA
APIM Typ: Navigation 
APIM Größe: 64GB 
APIM Freier Speicherplatz: 10G 
25.03.2024 19:16:55 +00:00


APIM AsBuilt:
DE00: AA2A050324028B42048B
DE01: 55530103F402008F00000005
DE02: 0100010300
DE03: 01000F000F0001
DE04: 1AAE1A403E80
DE05: 80
DE06: 2D003A0000000003BE00005656AC00CF


Navi:
Installed Packages
1U5T-14G421-BAJ
1U5T-14G421-BBJ
1U5T-14G421-BCJ
1U5T-14G421-BDJ
1U5T-14G421-BEJ
1U5T-14G421-BFJ
1U5T-14G421-BGJ
1U5T-14G421-BHJ
1U5T-14G421-BJJ
5U5T-14G391-AS
4U5T-14G422-BAG
4U5T-14G422-BBG
4U5T-14G422-BCG
4U5T-14G422-BDG
4U5T-14G423-BC
2

Everyone who’s purchased a clone APIM suffers the same. Now you’ll have to buy another. If you done it knowingly that’s illegal.

3

Putting the illegality aside…
Its a problem when they shove things into the APIM to get them to fit.
Where did you get the AB for your 2015 Mondeo from?

4

@warlock12118
thx for your response! at stock my 2015 mondeo had a sync2. The seller programmed the sync3 apim with my FIN - i had no asbuild saved or stored. Is there a chance to solve the issue? thx

5

Chinese crap APIM, does not matter what your AB is you will never be able to fix this. Cut your loss and get a genuine new/used APIM.

2 Likes
6

OK - my fault - I will buy an original APIM.

7

It’s not so much as the APIM was “fake or knockoff” it’s that it wasn’t an EU NAV APIM which means it doesn’t have the board hardware (eg 64gb of storage) to hold the maps.
You can back up the existing AB that your have using ForScan and drop that into an EU NAV APIM. A true EU NAV unit will have a label saying EU NAV 64GB and you don’t have to have one from say a Mondeo, you can use one from a Kuga, Puma,etc.
Its all about the AS Built config that gets dropped in.

Just looking on ebay.uk, there is an NU5T14G371GAA available for less that ÂŁ100.
FORD FOCUS MK4 2022 YEAR SAT NAV DAB CONTROL UNIT BOX 64GB NU5T-14G371-GAA | eBay

8

Thx - but the APIM have 64GB as you can see in the cyanlab logfile in the first post. Whatever , I have my hands on a european 2022 APIM - the last HW version with only one USB. Will this version work in my 2015 mondeo ? - it is the same HW as in your ebaylink. thx for helping an thx for the link

9

Since you’ve done a Sync3 conversion already, dropping in the AsBuilt from the current unit into the new one with ForScan should allow it to work. You would need to backup the existing and restore it to the “new” one.

You can never just drop in a newer APIM after doing a conversion even if you had one pulled from a Mondeo due to changes in the vehicle logic.

1 Like
10

Thx - yes, I will restore the AB from the broken APIM into the new one.

11

Look for a 2016 or 2017 Mondeo with similar equipment to yours and download the asbuilt using that vehicle vin, you may have much better success.